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Tata Consulting Engineers
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Business Support - Consultant - Technology Vertical

Business Support - Consultant - Technology Vertical

Tata Consulting Engineers

2 - 6 years

9 - 13 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

business central risk management tprm nav erp microsoft dynamics navision mt business analysis training al navision sap crm cal tpm third party risk management microsoft dynamics nav stakeholder management compliance us mortgage

Work Mode

Work from Office

Job Type

Full Time

Job Description

Tata Consulting Engineers Limited is looking for Business Support - Consultant - Technology Vertical to join our dynamic team and embark on a rewarding career journey Customer Assistance: Providing timely and helpful support to customers who reach out with inquiries, problems, or requests for assistance Issue Resolution: Diagnosing and troubleshooting technical issues, product malfunctions, or service disruptions, and offering solutions or workarounds Technical Expertise: Demonstrating a deep understanding of the products, services, or systems being supported, and staying updated on changes and updates Communication: Communicating with customers via various channels, such as phone, email, live chat, or in-person, in a professional and courteous manner Documentation: Recording customer interactions, including the nature of the issue and the steps taken to resolve it Product Knowledge: Maintaining a strong knowledge of the company's products, services, or systems to provide accurate and effective support Training and Education: Assisting customers in understanding and effectively using the products or services by providing guidance and training

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Tata Consulting Engineers

www.tce.co.in

Engineering and Consulting

Mumbai

2000+ Employees

398 Jobs

Key People

Praveen Kumar

Managing Director
Srinivas Killikurisshi

Chief Operating Officer
Anup Kumar

Chief Financial Officer

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