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Business Process Outsourcing Manager

Business Process Outsourcing Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Webologix Ltd/ INC

0 years

0 Lacs

indore madhya pradesh india

Posted:1 day ago| Platform:

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Skills Required

resolve crm communication typing

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Experience:

Shift: Night

Employment Type:

We are hiring freshers for our Voice Process team to handle customer calls, answer queries, and provide excellent customer support.

Key Responsibilities:

Handle inbound/outbound customer calls professionally.
Resolve basic queries, provide information, and escalate issues when required.
Maintain call logs and update CRM systems accurately.
Meet daily/weekly call quality and productivity targets.

Required Skills:

Good verbal communication skills (English language).
Active listening and problem-solving abilities.
Basic computer skills and typing speed.
Willingness to work in rotational shifts.

Education:

Minimum 12th Pass / Graduate (any stream).

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Business Process Outsourcing Manager