Business Process Coordinator

Location: Anna Nagar, Chennai
Job Type: Full-time
Experience: 2 years and above
Salary: ₹25,000 – ₹30,000 per month
Job Summary:

We are seeking a responsible and well-organized Business Coordinator to support day-to-day business operations. The ideal candidate will be involved in coordinating between departments, handling client communications, scheduling activities, following up on business leads, and ensuring smooth execution of internal processes.

Job description

Requirement:

· Must Have Above 2 years of Experience in Relevant Field

• Should have good communication skill.
• Should have good computer skills, including proficiency in MS Word, MS Excel, and Internet activities.
• Professional phone etiquette and customer service orientation.
• Must be proficient in Microsoft Excel and Word.

Should be proficient in English, Hindi (Preferable).

Responsibilities:

• Post-Sales Follow-Up: Make timely post-sales follow-up calls to collect payment and required documents on time from the audit completed clients. Update the status in the CRM.
• Inbound & Outbound Calls: Handle both inbound and outbound calls in a professional and courteous manner to resolve client inquiries and issues.
• Report daily and monthly activities.
• Assist with the Technical team to assign them Auditing Date, Time and Documentation process
• Coordinate With the Technical Team to Assist Them with Daily Planning
• Demonstrate excellent verbal and written communication skills to build rapport and effectively convey information to clients.
• Follow up on potential incoming leads.
• Engage in tele-calling and direct customer interaction.
• Close sales effectively and achieve assigned targets.
• Maintain customer relationships and ensure customer satisfaction.
• Be proactive in identifying sales opportunities and improving conversion rates.

Benefits:

1. Salary (as per industry norms) + attractive incentives.

2. Friendly and collaborative work environment.

3. Access to training and development programs.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Anna Nagar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• voice process: 2 years (Required)

Location:

• Anna Nagar, Chennai, Tamil Nadu (Preferred)

Work Location: In person