Business presentation and customer Care executive

Job Summary:

We are looking for a dynamic, detail-oriented, and customer-focused individual to join our team as a **Business Presentation & Customer Care Executive**. This role combines excellent communication and design skills for creating compelling business presentations, with a strong customer service approach to manage and resolve client queries and enhance customer satisfaction.

Key Responsibilities:

1. Business Presentation Duties:

* Design and create visually engaging business presentations (PowerPoint, Google Slides, etc.) for internal and external stakeholders.

* Translate complex data and concepts into clear, concise, and impactful slides.

* Collaborate with the sales, marketing, and leadership teams to support proposal development, reports, and client pitches.

* Maintain brand consistency and professional tone across all presentation materials.

* Research and integrate relevant industry data, visuals, and content into presentations.

2. Customer Care Duties:

* Serve as the first point of contact for customer inquiries through phone, email, or chat.

* Resolve customer issues promptly and professionally, ensuring a high level of customer satisfaction.

* Document customer interactions and feedback in the CRM system.

* Coordinate with internal teams to ensure timely resolution of customer complaints or requests.

* Provide after-sales support and follow-up to ensure client satisfaction and retention.

Required Skills & Qualifications:

* Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.

* 1–2 years of experience in customer service, business communication, or a related field.

* Proficiency in Microsoft PowerPoint, Google Slides, and basic design tools (e.g., Canva, Adobe).

* Excellent verbal and written communication skills.

* Strong organizational and multitasking abilities.

* High attention to detail and a professional approach to customer interaction.

* Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person