Business Operations & Planning Specialist

1 - 5 years

8 - 12 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Responsible for supporting critical operational areas for professional services including, but not limited to,
  • order processing, credits, time entry and billing, access requirements, quality assurance, reporting and
  • governance.
  • Produce, review and maintain operational documentation and communications.
  • Participation as assigned team member to triage, route, respond or manage POM information channels at
  • specific points in time including e-mail, MS Teams, roundtable, verbal, or other flows as needed.
  • Assist with revenue management items specifically around month end research and resolution
  • Some degree of creativity and willingness to provide feedback and make suggestions is expected.
  • Active and timely entries to Operations conversations, tools, and resources.
  • Strong oral and written communication skills
  • Participating in special projects and other duties as deemed necessary.
About You:
You re a fit for the role of Business Operations Specialist if your background includes:
  • Support key operational areas: order processing, credits, time entry, billing, access, QA, reporting, governance.
  • Create, review, and maintain operational documentation and communications.
  • Manage POM channels (email, Teams, roundtables, verbal, etc.) as assigned.
  • Assist with month-end revenue management tasks and issue resolution.
  • Contribute ideas and feedback for process improvements.
  • Maintain active and timely participation in operations, tools, and discussions.
  • Strong verbal and written communication skills required.
  • Participate in special projects and other assigned duties.
  • Good Experience in SAP Tool.

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