Business Operations Executive / Sr. Executive - Vadodara

Alembic Pharmaceuticals Ltd is looking for a detail-oriented and proactive Business Operations Executive to support day-to-day commercial and sales operations. The candidate will be responsible for verifying orders, monitoring the forecast, entering the order in SAP, coordinating with internal teams demand planning and clients, and ensuring smooth order execution.

Key Responsibilities (KRA):

. Order Management:

1. Receive and verify customer orders vis a vis agreed price, MOQ, lead time and other commercial terms.
2. Ensure accuracy of product details, quantities, and pricing.
3. Create Sales Order in SAP as per customer order
4. Monitor order execution timeline internally as provided by demand planning team

2. Documentation & Calculation:

1. Calculate and maintain the price reconciliation reports as per agreements with customers and raise respective invoices
2. Maintain the MIS of sales vs budget, open orders status, forecasts received from customers
3. Prepare the business cases in excel as demanded by commercial leads

3. Credit & Debit Notes:

1. Raise and process credit/debit notes for discrepancies, returns, or pricing adjustments.
2. Coordinate with finance and sales teams for timely settlements.

4. Payment Receivables:

1. Track and ensure timely receipt of payment from customers as per due dates

5. Customer Interaction:

1. Act as a point of contact for customer queries related to orders, payments, and documentation.
2. Maintain professional and responsive communication with clients.
3. Resolve any operational issues or escalate them appropriately.

6. Coordination & Compliance:

1. Ensure compliance with internal SOPs and commercial policies.
2. Liaise with internal teams like Sales, Accounts, and Dispatch for seamless operations.

Qualifications & Skills:

• Bachelors degree or higher.
• 2-4 years of experience in business operations (preferably in a pharmaceutical industry).
• Strong MS Excel and SAP skills.
• Attention to detail and ability to multitask.
• Good communication and interpersonal skills.

Interested candidate can share cv on creyesha.macwan@alembic.co.in