Business Excellence Manager

We are looking for Manager - Business Excellence based in Mumbai at Andheri.

Person who has experience into contract logistics/warehouse will be right fit the said role.

Role - To lead and drive continuous improvement initiatives across functions by deploying business excellence frameworks, process re-engineering, lean methodologies, and performance measurement systems to achieve operational efficiency, cost optimization, and customer satisfaction.

• Process Improvement & Optimization

• Identify gaps in operational processes and recommend best practices.
• Drive lean initiatives and Six Sigma projects to eliminate waste and reduce variation.

• Excellence Framework Implementation

• Deploy quality and business excellence frameworks like EFQM, Malcolm Baldrige, or TQM.
• Lead self-assessments and action plans for process maturity and excellence scoring.

• Performance Management & Analytics

• Define KPIs and monitor performance dashboards across functions.
• Perform root cause analysis on performance deviations and recommend solutions.

• Project Management

• Lead cross-functional strategic initiatives from planning to execution.
• Ensure timely delivery, stakeholder engagement, and post-implementation reviews.

• Change Management

• Champion change initiatives and build a culture of continuous improvement.
• Facilitate capability-building workshops and internal communications.

• Benchmarking & Best Practices

• Benchmark internal processes against industry leaders and identify improvement areas.
• Introduce global best practices in productivity, quality, and service delivery.

Person who has experience into - Six Sigma Green/Black Belt certified

Application expertise: Advance excel, Power BI, Power App, Power Automate is mandatory.

Experience - 12 to 14 years

Location - Mumbai Andheri.

Qualification - PG

Thanks

HR Team