Business Excellence - Consultant ( Deputy Manager )

Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from US, India, and the Philippines, and our 25,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Experience Required : 10+ years Designation : Consultant (Equivalent to Deputy Manager) Job Location : Ambattur Estate, Chennai Job Type : Full time Certification required : Black Belt Core Skills: Self-starter capable to taking self-initiative and working with minimal direction and support. Research Business Units and Functions: Working closely with functional leads/managers of various business units to deep dive into the day to day operational work across various magazine clusters/business units to provide a centralized approach Resource Understanding: Identify and provide preliminary costs and timelines of potential options as well as the time commitment required by both business unit leads and management Business process assessment and Re-engineering: Operationalizing different stages of project execution including Kick-off, Stakeholder consultation, Business Unit/Functional Blueprinting, Realization, Documentation and Project closure Documentation: Preparing PEx dashboards/newsletter, Process documents, Process Excellence health card and Quality Training materials for various processes in the team Process materials: Advice on how company can work on automating documentation and review SOPs to identify waste and come with new process lifecycle Controls: Develop controls to avoid any financial impact or any errors, ensuring calibration of processes for audits Quality: Complete ownership of process compliance to quality standards (ISO, SOX etc.) Audits: Design Sampling Strategy and regular process quality check audits with Operations team Tracking progress and errors: Complete ownership of customer comebacks for teams and identify opportunities to track errors for each process related activity Training: Drive best practice/idea sharing, and train team on various quality methodology Financial Impact: Identify savings to the company through various projects / Standardization of process. External Facing Description: Consultant (Deputy Manager) Business excellence Evaluate, investigate and resolve compliance issues/concerns within the organization Should have worked on process mapping, implementation, automation Should have successfully completed improvement projects from start to completion using six sigma, lean, quality improvement tools. Excellent oral and written communication skills as well as excellent presentation skills Excellent MS-Office skills with PowerPoint, Excel, Word. Interested candidates with the above mentioned experience, please share your updated resume to jerlinbetsy.m@accesshealthcare.com.