Business Excellence

Job Description

Drive end to end Internal Process Audit - Plan, Audit, Review, Follow-up, Closure across all functions in MDPL and drive the entire ISO Audit for the company Role & responsibilities End to end ownership of the ISO journey of the company and all its 3rd party vendors Review of all internal processes across all teams and publish Process Compliance Report to Senior Management Prepare Monthly reports on Process Compliance across teams and rank processes Coordinate with all functions in MDPL to track the closure of all corrective actions of all identified gaps Propose process improvement initiatives and process re-engineering initiatives basis the gaps identified in process audits Formalize Process Training Needs and Conduct relevant process trainings across teams Play a pivotal role in overall Process Excellence and Quality Management through close involvement with Process Development, Standardization, and Improvement Assist all functions in MDPL to update the requirements of all External Audits SPOC for External Audit Coordinate with all functions in MDPL to track the closure of all corrective actions post External Audit Assisting the Management Representative in all QMS activities Preferred candidate profile Experience in ISO 9001 is a must Experience in Process Improvement projects Experience in Quality Management and Process Audits Good verbal and written communication skills Eye for details in processes and systems. Excellent negotiation and stakeholder management skills ISO c Auditor certification will be an advantage Knowledge of ISO guidelines related to Quality Management, MS Office, Keen eye for detail, attention to the minute inconsistencies