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1 - 2 years
0 - 0 Lacs
Bangalore Rural
Work from Office
Role & responsibilities Incident Management & Support: Serve as the first point of contact for business application-related incidents and user support requests. Ensure all incidents are logged, tracked, and resolved within the agreed Service Level Agreements (SLAs) . Business Engagement & Process Improvement: Work with business functions to identify pain points and opportunities for process improvements . Support requirement gathering for system enhancements and new IT solutions. Documentation & Change Management: Document business requirements, change requests, test cases, and training SOPs across various IT applications and digitization initiatives. Training & End-User Support: Conduct training sessions for new employees and deliver refresher training as per business needs. Prepare training materials, FAQs, and guides to enhance end-user adoption of IT applications. IT Project Support & Digitization Initiatives: Collaborate with the internal IT team to support system rollouts, enhancements, and adoption of new technology . Assist in testing, deployment, and post-go-live support of new IT solutions. Cross-Functional Coordination: Liaise with ERP vendors, consultants, and internal stakeholders for issue resolution and system improvements. Ensure seamless communication between business users and IT teams . Preferred candidate profile We are seeking a dynamic and motivated MBA graduate with an engineering background to join our IT team . The ideal candidate should possess strong analytical skills, a basic understanding of manufacturing, sales, and distribution operations , and a keen interest in business applications and digital transformation . This role will involve working closely with business functions to support application management, process improvements, and IT-driven initiatives. Academic MBA (Technology/Operations/IT specialization preferred) with an Engineering Degree (B. E / B. Tech). Experience 1 to 2 years of relevant experience in IT, business analysis, or application support. Analytical Skills: Strong problem-solving and business analysis abilities. Business Knowledge: Basic understanding of manufacturing, sales, and distribution operations . Technical Proficiency: Basic knowledge of ERP/accounting systems (SAP / Oracle / Tally ERP) is preferred (not mandatory)
Posted 1 month ago
4 - 9 years
6 - 16 Lacs
Bengaluru
Work from Office
About The Role : Deliver solutions using SAP Business Warehouse and SAP Business Planning and consolidations in the financial sector Understand financial consolidations/planning processes and assist with implementing and supporting the business consolidations/planning process Translates business rules into SAP BPC rules to automate consolidation and planning process Facilitate & lead (if necessary) designing of planning solutions to solve business problems and needs using SAP BPC HANA Facilitate & lead business requirement definition sessions Review and/or participate in solution build and test activities on BPC implementations, rollouts, or upgrade projects Understand processes in SAP BPC such as EPM, BADI, script logics and computations Advise on solution roadmap for BPC projects taking into account current Microsoft and Netweaver footprint Business engagement leader by owning relationship at leadership & operational level Demand management for supports and projects for the area of responsibility Secondary Skills SAP BPC Classic EPM BADI
Posted 3 months ago
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