Business Development Manager

Job Description

Key Responsibilities: New Business Development: Identify and prospect new business opportunities in the facilities management industry. Build and maintain strong relationships with potential and existing clients, including corporate clients, property managers, and other stakeholders. Generate leads and identify new markets to expand the companys footprint. Develop and implement sales strategies to achieve revenue targets and business growth goals. Client Relationship Management: Engage with clients to understand their facilities management needs and provide tailored solutions. Serve as the primary point of contact for new and existing clients, addressing inquiries and ensuring a high level of customer satisfaction. Collaborate with internal teams to ensure seamless service delivery and the successful execution of contracts. Proposal Development & Negotiation: Lead the development of proposals, bids, and RFP responses in collaboration with the operations and technical teams. Negotiate contract terms and pricing with clients to maximize profitability while ensuring client satisfaction. Conduct site visits and assessments to provide accurate and competitive proposals for clients. Market Research & Strategy: Conduct market research to stay updated on industry trends, competitor activities, and new business opportunities. Analyse potential business opportunities and propose strategic plans to senior management. Participate in industry events, conferences, and networking activities to build brand awareness and generate leads. Collaboration with Cross-functional Teams: Work closely with the operations and finance teams to ensure that business strategies align with the companys overall objectives. Provide feedback to improve service offerings and enhance client satisfaction. Reporting and Performance Tracking: Maintain accurate records of business development activities, client interactions, and sales progress. Prepare and present regular reports on business development performance to senior management. Qualifications: Bachelor's or master's degree in business administration or related field (preferred). Mandatory: Proven experience in business development/sales within the facilities management industry . Strong understanding of facilities management services (e.g., building maintenance, HVAC, cleaning, security). Excellent negotiation, communication, and interpersonal skills. Ability to manage multiple projects simultaneously and work under tight deadlines. Self-motivated with a strong desire to succeed and achieve sales targets. Proficient in Microsoft Office Suite and CRM tools (Salesforce, HubSpot, etc.). Preferred Skills: Experience in creating and delivering presentations to senior executives and decision-makers. Familiarity with the local market and industry regulations. Strong problem-solving skills and ability to think strategically.