Business Development Manager

Role & responsibilities

Business Development Manager

This role requires strategic planning, strong SMB client engagement, and proven expertise in B2B SaaS IT/Software sales to meet ambitious business goals.

You will:

• Collaborate with leadership to execute comprehensive sales strategies and objectives that align with overall business goals.
• Proactively identify, qualify, and pursue new business opportunities in retail, wholesale and lifestyle manufacturing brands and ecommerce.
• Generate and qualify leads through calls, networking, social media, and industry events.
• Deliver customized product presentations, proposals, and solution offerings that address specific client needs and strategic objectives.
• Accurately forecast sales, and monitor performance metrics against targets, initiating corrective measures as necessary to achieve goals.
• Lead, mentor, and develop sales team members to enhance skills, boost individual and team performance, and cultivate a high-performance, collaborative culture.
• Provide strategic market insights and intelligence on industry trends, customer behavior, and regional opportunities to influence organizational planning and decision-making.
• Engage with clients to understand their requirements and align solutions accordingly. Help the team with requirements mapping in complex cases.
• Negotiate contracts and close deals effectively, ensuring seamless handover to implementation and customer success teams to guarantee client satisfaction and retention.
• Hand-hold customers till the deployment of products is successful
• Create and capitalize on upsell opportunities
• Represent the organization at industry conferences, forums, and networking events to enhance brand presence, build strategic partnerships, and drive business development initiatives.

Essential Requirements:

• Bachelors degree in Business, Marketing, IT, or related field.
• 4+ years of experience in business development, sales, or account management in the IT/Software industry.
• Mentorship experience of sales team
• Experienced in retail tech (B2B SaaS) sales