Business Development Manager

10 - 15 years

12 - 15 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Lead the acquisition of new BPO projectsboth domestic and international, specifically with fixed billing models.
  • Build and maintain strong relationships with potential and existing clients.
  • Plan and execute seamless transition and integration of new accounts into operations.
  • Manage end-to-end BPO operations, ensuring adherence to SLAs, KPIs, and quality standards.
  • Oversee and optimize performance of 500+ seat operations, including staffing, resource allocation, and process efficiency.
  • Collaborate closely with internal teams including HR, Quality, Training, and Client Servicing.
  • Drive operational strategy, continuous improvement, and cost-effective delivery.
  • Present performance reports and operational insights to senior leadership.

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B2C Solutions Wll logo
B2C Solutions Wll

Information Technology and Consulting

Doha

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