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Sweet Karam Coffee
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Business Development Executive

Business Development Executive

Sweet Karam Coffee

1 years

0 Lacs

Chennai Tamil Nadu India

Posted:5 days ago| Platform:

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Skills Required

development communication persuasion drive support crm marketing strategies engagement tracking

Work Mode

On-site

Job Type

Full Time

Job Description

About The Role We are looking for a Business Development Executive who will be responsible for reaching out to potential customers who have abandoned their carts and assisting them in completing their purchase. The ideal candidate should have excellent communication and persuasion skills, a customer-first approach, and a keen interest in driving conversions. Key Responsibilities Follow up with customers who have abandoned their carts via phone, WhatsApp, or other communication channels. Understand the customer’s concern or hesitation and address it effectively to drive conversions. Explain product details, ongoing offers, and any additional support to complete the purchase. Maintain accurate and up-to-date records of customer interactions and conversion status in the CRM. Collaborate with the Customer Support and Marketing teams to align on promotions and customer communication strategies. Share customer feedback and insights regularly with the internal teams for improvements. Requirements Minimum 1 year of experience in tele sales or customer follow-up roles. Excellent communication skills in English (knowledge of Hindi is an added advantage). Strong persuasive and customer engagement abilities. Familiarity with CRM tools and sales tracking systems. Ability to work independently with a target-driven mindset Show more Show less

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Business Development Executive

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Salary: Not disclosed

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Sweet Karam Coffee

www.sweetkaramcoffee.com

Food & Beverage

Mumbai

N/A Employees

1 Jobs

Key People

Aarav Mehta

Founder & CEO
Priya Sharma

Head of Marketing
Rahul Joshi

Operations Manager

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