Business Development Executive

Role Overview

The BDE role at SkillTyro combines the responsibilities of Inside Sales and Business Development. The role focuses on calling, booking demos, taking demos, and driving closures to achieve enrollment targets. You will be the first point of contact for potential students, engaging them, presenting course offerings, scheduling demos, and converting leads into enrollments while ensuring smooth onboarding.

Core Responsibilities

• Lead Engagement & Outbound Calling
• Make outbound calls to leads from the CRM, regardless of their interest level.
• Engage with warm leads, re-pitching courses to those who did not convert initially.
• Build rapport and address objections to build trust.
• Course Communication & Presentation
• Clearly explain course structure, modules, career outcomes, and value proposition.
• Share brochures, session links, and other resources with leads.
• Conduct and lead demo sessions, addressing queries and showcasing course benefits.
• Demo Booking & Attendance Follow-Up
• Schedule demo sessions with interested leads and share all details (date, time, mode).
• Send reminders via calls, WhatsApp, and CRM messages.
• Ensure high demo attendance through consistent follow-ups.
• Conversion & Closures
• Convert demo attendees into enrollments by effectively handling objections.
• Align student needs with course benefits, initiate payment/loan processes, and coordinate with the collections team.
• CRM Management
• Maintain accurate and updated records of calls, demos, follow-ups, and enrollments in TeleCRM.
• Mark daily follow-ups, update lead statuses, and ensure no leads are missed.
• Onboarding Coordination
• Coordinate with academics and collections teams to ensure smooth onboarding.
• Track pending onboarding steps and communicate timelines to students.

Performance Expectations

• Meet or exceed daily calling and monthly demo booking targets.
• Maintain high lead-to-demo and demo-to-enrollment conversion rates.
• Deliver high-quality, student-focused communication at all times.

Collaboration

• Collections Team – for payment and loan process completion.
• Academic Team – to align student expectations with course delivery.
• TeleCRM – for complete tracking of leads and tasks.

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person