Business Development Associate

As a Client Relationship Manager at Techsharks Internet Services Pvt Ltd, located in New Delhi, you will play a crucial role in managing client accounts and fostering strong relationships. Your responsibilities will include understanding client needs, ensuring satisfaction, and facilitating effective communication between clients and internal teams. Utilizing your interpersonal and communication skills, you will analyze data to enhance services, implement strategies for improved client experience, and align client objectives with digital marketing solutions. Your qualifications for this full-time on-site position include excellent interpersonal and communication abilities, a customer service orientation, experience in account management, and proficiency in client relationship building. You should possess the skills to analyze data, identify trends, and have knowledge of digital marketing and IT solutions. Problem-solving capabilities, attention to detail, and a Bachelor's degree in Business, Marketing, Communication, or a related field are also necessary for this role. In this role, you will be responsible for building and maintaining strong client relationships, ensuring smooth coordination between clients and internal teams, and aligning client goals with effective digital marketing strategies. Providing regular performance updates, addressing client concerns promptly, and identifying opportunities for upselling services are key components of this position. Staying informed about industry trends to offer valuable advice and maintaining high service standards to enhance client satisfaction and retention will be essential aspects of your role. The compensation for this position ranges from 25k-30k along with incentives.,