Business Development Associate in Delhi, Gurgaon, Noida

Key Responsibilities

• Student Counselling / Sales Call
• Engage with prospective students over calls.
• Understand their background, career aspirations, and challenges, and pitch relevant Pregrad courses.
• Maintain and update student data in internal templates.
• Enrollment Assistance
• Assist students with course selection, fee payment, and registration.
• Follow up with leads to encourage enrollment.
• Share accurate details regarding the fee structure and payment cycles as provided by management.
• Performance Tracking
• Maintain records of all student interactions and counselling outcomes.
• Track and report conversion rates and enrollment numbers.
• Prepare periodic performance reports.
• Sales Pipeline
• Manage daily sales pipeline, including self-generated leads, referrals, follow-ups, and assigned leads.
• Work toward daily and weekly conversion goals.
• Sales Conversion
• Negotiate deals that are beneficial for both the student and the organization.
• Ensure profitability guidelines are met as per management directions.
• Student Coordination
• Communicate professionally through calls, messages, and emails to document discussions.
• Act as a bridge between the student and the operations team from enrollment to course completion.
  

Key Performance Indicators (KPIs)

• Monthly and Quarterly Sales Targets.
• Conversion Rates.
• Client Satisfaction and Retention Rates.
• Sales Pipeline Growth.