Business Analytics Analyst - C10

**Role Overview:** The TTS Analytics team at Citi provides analytical insights to various functions within the global Treasury & Trade Services business. The team focuses on driving acquisitions, cross-sell, revenue growth, and improvements in client experience by extracting insights, identifying business opportunities, converting problems into analytical frameworks, and using big data tools and machine learning algorithms. **Key Responsibilities:** - Work on multiple analyses throughout the year on business problems related to the client life cycle in the TTS business - Leverage various analytical approaches, tools, and techniques to provide data-driven insights to business and functional stakeholders - Utilize multiple data sources such as client profile & engagement data, transactions & revenue data, digital data, and unstructured data like call transcripts **Qualifications Required:** - Bachelors Degree with 4+ years of experience in data analytics, or Masters Degree with 2+ years of experience in data analytics - Must have experience in marketing analytics, various analytical methods, and predictive modeling using Machine Learning - Good to have experience in financial services, digital marketing, digital experience domain knowledge, and unstructured data analysis using NLP/Text Mining **Additional Company Details:** The TTS Analytics team plays a crucial role in providing insights and solutions to drive growth and enhance client experience within the Treasury & Trade Services business at Citi. This Job Description is for a Business Analytics Analyst 2 (C10) role in the TTS Analytics team, reporting to the AVP/VP leading the team. The role involves working on a variety of business problems across the client life cycle using analytical methodologies and tools like Python/R, SQL, PySpark, Hive, Scala, MS Excel, PowerPoint, and potentially Tableau. Strong analytical, problem-solving, communication, and interpersonal skills are essential for this role. If you are a person with a disability and need accommodation to use search tools or apply for a career opportunity at Citi, review Accessibility at Citi.,