Business Analyst/Scrum Master

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  202504129

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  Mumbai, Maharashtra, India

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  Full time

The Role

The Senior Business Analyst role is focused on eliciting, developing and managing clear user requirements to enable the implementation of the technology data strategy within Data Services and Platforms, working in partnership with segments and corporate functions. The role is part data and process SME, part Product Owner, part scrum master and part adviser, providing expertise on how to implement systems and processes to enforce a streamlined and cohesive operating model.

The role is responsible for defining system and process optimisation. This includes:
Defining Clear and Concise requirements for a Minimum Viable Product
Working with a range of users and stakeholders to prioritize the requirements, define product roadmap and deliver a cohesive solution
Using Agile Dev Ops processes to accelerate meaningful change

Facilitating scrum ceremonies and releases
Being the SME for KYC, Enterprise Client Solution or Enterprise Reference Data
Own the logical data model for the technology team

The role reports to Technology Program Manager for Data Platform and Services.

Principal Duties/Responsibilities

Working in partnership with senior stakeholders across Enterprise Data Services and other Corporate/Segment teams to deliver innovative solutions and technical change.

Objectives of the role

Drive business transformation and benefit realisation, focusing on minimum viable product delivering
maximum business benefit

Implement a risk-based, structured and transparent mechanism to continuously appraise and descope
requirements that are not MVP
Be the SME in WTW for Implementations
Use experience to anticipate future requirements and suggest improvements to the existing Implementations and Business processes
Ensure solutions are kept sufficiently generic to not drive high levels of customisation in the business: default to one-size fits all unless business justification absolutely warrants it

Experience / Requirements

Min 10 years experience of being a Senior BA in Financial Services
Experience of solving complex business problems
Significant stakeholder management experience with previous exposure to Senior D/MD level individuals
Data Governance expert client and reference data:
o Logical data modelling
o Building Data dictionaries
o Application of Data lineage
o Understanding of GDPR and Data Retention Policies
Domain Knowledge
o Knowledge of Insurance, Health and Benefits and Financial Services organisations
o KYC
o AML / Financial Crime
o Client On-Boarding / Off-Boarding processes
Technical Skills
o Expert user of excel and Visio
o Advanced SQL
o Understanding of Data Science / analytics is good to have
o Experience on Cloud applications desirable
Delivery Methodology
o Agile (Scrum)
o Experience of DevOps highly desirable
o Experience of acting as a Product Owner

o Experience as a scrum master
o Understanding of Business Analyst role within full Software Development Lifecycle

Any Graduate