Business Analyst/Product Owner

As a Business Analyst, your role involves evaluating customers" business use cases, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. You will lead ongoing reviews of business use cases, develop optimization strategies, and stay up-to-date on the latest process and technology advancements to automate and modernize systems. Serving as the primary contact for customers, you will conduct meetings and presentations to share ideas and findings, perform requirements analysis expressing users" ideas, and groom and prioritize product backlog. Documenting and communicating the results of your efforts, you will effectively communicate your insights and plans to cross-functional teams and management. Additionally, you will gather critical information from meetings with stakeholders, produce useful reports, ensure solutions meet business needs and requirements, and perform user acceptance testing. Managing projects, developing project plans, and monitoring performance are also key responsibilities, as well as updating, implementing, and maintaining product documents such as Product User Manual, Troubleshooting Guide, Product Acceptance Test Plan, Data Privacy and Security Whitepaper, etc. Prioritizing initiatives based on business needs and requirements and serving as a liaison between R&D and Customer are crucial aspects of your role, along with monitoring deliverables and ensuring timely project completion. Your responsibilities as a Business Analyst include: - Evaluating customers" business use cases and anticipating requirements - Leading ongoing reviews of business use cases and developing optimization strategies - Staying up-to-date on the latest process and technology advancements - Conducting meetings and presentations to share ideas and findings - Grooming and prioritizing product backlog - Documenting and communicating results - Communicating insights and plans to cross-functional teams and management - Gathering critical information from stakeholder meetings and producing useful reports - Ensuring solutions meet business needs and requirements - Performing user acceptance testing - Managing projects, developing plans, and monitoring performance - Updating, implementing, and maintaining product documents - Prioritizing initiatives based on business needs - Serving as a liaison between R&D and Customer - Monitoring deliverables and ensuring timely project completion Qualifications required for this role: - Bachelor's degree in business or related field or an MBA - Minimum of 6 years of experience in business analysis or a related field - Exceptional analytical and conceptual thinking skills - Advanced skills in flow charting and screen mockup design - Ability to influence stakeholders and work closely to determine acceptable solutions - Advanced technical skills - Excellent documentation skills - Experience creating detailed reports and giving presentations - Track record of following through on commitments - Excellent planning, organizational, and time management skills - History of leading and supporting successful product development projects,