Business analyst ui/uxma

Job description Key Responsibilities

Lead end-to-end agile delivery of custom automation solutions from project kick-off to post-launch support.

Collaborate with key users to map processes, understand pain points, and identify inefficiencies in their workflows.

Design user-centric technical solutions that balance innovation, usability, and measurable impact on productivity, efficiency, and work quality.

Act as product owner for deliverables, overseeing development, testing, and deployment to ensure alignment with client expectations.

Standardise design practices and contribute to product enhancements by sharing client insights with internal teams.

Own the success of solutions by conducting impact assessments and using analytics to monitor adoption and measure delivered value.

Build long-term partnerships with clients across multiple projects, acting as a trusted advisor and ambassador.

Pave the way for business expansion by delivering exceptional results that drive customer satisfaction and referrals.

Requirements

3-5 years of experience in consulting, business analysis, or process optimisation.

Excellent communication and interpersonal skills, with a talent for building client relationships.

Proven ability to manage complex projects, prioritise dynamically, and solve problems creatively.

Technical proficiency in process mapping, solution design, and translating technical details into client-friendly communication.

Familiarity with agile methodologies and product ownership.

Experience or interest in UI/UX design to create user-friendly solutions.

Passion for innovation, customer success, and driving measurable business impact.

Adaptability to thrive in a fast-paced, dynamic environment.

Fluency in English (knowledge of other languages, especially German, is a plus)