126 Jobs in Lakshadweep

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: 7+ years of robust experience across technology domains including support, training, consulting, solution architecture, software development, networking, data centre operations, and IT administration. Proven expertise in designing, implementing, and supporting enterprise-grade solutions with a strong focus on Authentication, Identity and access management. Demonstrated technical depth in Azure Active Directory, Microsoft Entra, and hybrid identity models, alongside advanced knowledge of authentication and authorization technologies such as Kerberos, PKI, OAuth, SAML, WS-Fed, and MFA. 7+ Years of Experience with authentication and authorization concepts, including: Single Sign-On (SSO), Seamless SSO Multi-Factor Authentication (MFA) / Password less authentication Conditional Access Policies Experience with Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc), Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc), Identity and Access Management, Office 365 Identity Management, Cloud Domain Management, Cloud User Management and configuration. Hands-on exposure to Azure AD Connect, Hybrid Identity configuration, and troubleshooting account mgmt/authentication/sync issues Deep Understanding of Azure AD Cloud Sync, Azure AD App Proxy, ADFS&WAP, Device Registration, B2B, B2C, PTA, PHS, RBAC((Role-Based Access Control) Knowledge of PKI and Authentication protocols Proven expertise in Application integration with Azure AD Deep Understanding of identity federation technologies (ADFS, SAML, OAuth, OpenID Connect) Ability to analyze and troubleshoot complex issues on Azure AD in an Enterprise environment Good coding/ software development skills are a plus Proven ability to diffuse highly visible escalations and drive them to resolution Proven Ability to lead a set of team members aligned technically and oversee their overall Technical Development Proven ability to partner with Management , Global Stakeholders and lead Business / Operational initiatives Proven ability to lead initiatives at Cluster/Org/Global level Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience. Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools. Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience. Qualifications Required Qualifications: 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience 1+ year(s) of people management experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Cloud Protection Background/experience in security engineering (blue/red team) preferred Background in system/network engineering, DevOps/SRE or software engineering, with a passion for cybersecurity Previous experience with / exposure to Microsoft Sentinel or the Microsoft Defender suite Good understanding of the TCP/IP stack, working in a cloud environment and (at a minimum) basic system administration in Linux and/or Windows Server environments Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Have you ever imagined a world with an infinite amount of storage available and accessible to everyone? A place where everyone in the world can easily access their data from anywhere at any time via any means (e.g., mobile phones, tablets, PCs, smart devices, etc.). Did you ever desire a universally accessible storage system to record all the knowledge known to mankind or to store all the data collected from all the scientists in the world for them to collaborate upon? Do you want to be part of a team that strives to bring these to reality? If so, the Microsoft Azure Storage team is what you are looking for. We are building Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. We continue to have tremendous hockey stick growth, we have many Exabyte’s of data stored, and are designing and building systems for Zettabyte scale to support demand growth for the coming years. As a SDET in the Azure Storage team, you will be involved in the testing and implementation of automated testing solutions for highly scalable, performant services that deliver highly reliable, secure and available access to storage for our customers. You will face challenges of monitoring, analyzing, and designing for ever-growing data needs of our customers and for ensuring data privacy, protection and compliance. This opportunity will allow you to develop your technical skills in cloud services and storage, accelerate career growth, and provide an opportunity to work in a highly dynamic, flexible, and globally distributed team. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities We are looking for engineers who are self-starters with a passion for learning and bringing fresh ideas to build high quality products. You will have opportunities to work on fast-paced teams and make high impact changes on a daily basis as you build world class services. Responsibilities Include Design and develop comprehensive test strategies, automation frameworks, and methodologies to ensure software quality and reliability. Build benchmarking tools and frameworks to evaluate system performance under real-world workloads. Design and implement end-to-end scenarios, performance testing, profiling, and optimization strategies for storage systems. Analyze system bottlenecks, latency issues, and resource utilization across compute, storage, and networking layers. Investigate and resolve performance regressions, identifying root causes through deep dive debugging. Create, maintain, and execute test cases, scripts, and scenarios for diverse software components. Identify, document, and track defects, issues, and potential areas of improvement in the development process. Perform root cause analysis of complex issues and work with component teams to resolve them and improve product quality. Define and track key metrics to measure software quality and test effectiveness. Qualifications Required/Minimum Qualifications (RQs/MQs) Bachelor's Degree in Computer Science, or related technical discipline AND 1+ Year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Excellence in software engineering practices. Knowledge of software QA methodologies, tools, and processes. Additional Or Preferred Qualifications (PQs) Bachelor's Degree in Computer Science OR related technical field AND 2+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Develop or specify standards, methods, or procedures to determine product quality or release readiness. Experience in building quality products and services preferably in distributed systems. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Experiential Marketing Manager is responsible for orchestrating immersive brand experiences across Asia, spanning both in-person and digital formats. This role translates complex business objectives into compelling event narratives that resonate with diverse audience segments, including IT professionals, developers, and decision-makers. The manager leads end-to-end event execution—from strategic planning and stakeholder alignment to post-event analysis—ensuring each experience is purposeful, inclusive, and impactful. They define creative briefs, visual identity, and thematic flow, maintaining consistency with brand standards while adapting to local market relevance. Collaboration is central to success, requiring coordination with corporate event teams, field marketing, and external partners. The manager ensures seamless execution through approved platforms, while maintaining compliance with accessibility, privacy, and security standards. A data-driven approach underpins the role, with clear performance targets, engagement metrics, and outcome evaluations that demonstrate ROI and inform future strategies. Budget ownership and resource management are integral, with transparent financial processes including cross-charging and contracting. This role demands creativity, operational rigour, digital fluency, and cultural sensitivity. It is evolving toward an agile model, where managers are assigned based on skillsets, capacity, and responsiveness to business needs. The Event Marketing Manager is a strategic orchestrator of experiences that drive brand affinity, customer engagement, and business growth. Responsibilities Customer Experience Implements an event brief and executes stakeholders' vision for an existing event in partnership with senior team members. Works closely with team members, shared services, production personnel, and agencies to realize the event's design and objectives. Verifies an event's brief serves overarching objectives and target audience. Aligns event or experience design and execution to One Microsoft vision and values. Maintains a strong focus on accessibility and inclusion when executing an event or experience. Ensures events and experiences provide a safe space for attendees to have a great experience. Leveraging Insights Partners with stakeholders to identify and create event metrics, considering how to measure success based on a particular event's objectives. Continually connects with measurement team to refine metrics. Verifies event metrics are embedded into an event's design. Ensures consistent event insights are gathered. Assists in evaluation process to determine if metrics were achieved. Contributes to consolidating key outcomes, insights, and opportunities for improvement from events and/or programs. Learns from findings and implements best practices. Drives the metrics process by highlighting potential key performance metrics and determining how to tie metrics to a specific event. Leverages business analytics and relevant metrics to drive business impact of the event. Connects a specific event or experience program to a targeted audience. Determines what type of demographic would be best to target based on event and/or program details. Aligns event content, agenda, and promotional strategy with the needs of the targeted audience and core objectives. Considers how to connect an event to broader sales objectives and return on investment (ROI) on products and services. Advises core/project team on how to achieve performance metrics and maximize the impact of an event. Marketing Strategy Aligns events and experience programs to overall strategy and guidelines. Contributes to discussions regarding budgets and production/workback schedules. Builds a clear linkage between core team or product group's strategic priorities and events. Ensures events adhere to branding, content, and timing standards in order to create a consistent Microsoft experience. Considers how to evolve events to increase the impact of multiple core teams. Seeks opportunities to learn about new events or experiences that occur across the business, market, and/or competitors. Implements plans to create new events or experiences from senior leaders, contributing to their design and development where applicable. Project Management Manages an event from beginning to end, ensuring tactical plans and creative execution are carried out effectively for the event and fall within predefined budget and production schedule. Determines resources that are needed for in-person and/or online events to run seamlessly (e.g., physical event set up, catering, online/embedded content) and delegates responsibilities accordingly. Assists with deciding which pre-approved vendors are most appropriate to use for a specific event. Works closely with third party vendors. Creates detailed timelines and communicates needs to supplier teams, following input from senior team members. Holds vendors accountable for delivering on agreed upon outcomes. Partners with key stakeholders across the marketing organization and production team to keep events running efficiently, optimizing as best as possible from an operations perspective. Delegates logistic responsibilities as needed. Holds accountability for managing an event budget end-to-end. Understands costing and how to prioritize where to invest monetary resources. Ensures event execution stays within budget, or escalates as necessary if issues related to the budget arise. Provides input to senior leaders regarding portfolio-specific or annual budgets. Promotes an event's visibility to ensure appropriate budget can be allocated towards its execution. Creates event plans, creative marketing, and experience wire frames to support defined business objectives as well as ensure seamless event process flow and marketing execution landing. Provides consistent and predictable visibility to specific event or segment roadmaps and plans that contribute to key business outcomes. Creates presentation decks for outlining plans and solicits feedback from key stakeholders. Considers risk plans and potential mitigation and builds into processes. Relationship Management Manages ongoing communication and relationships with core internal and/or cross-functional marketing teams and third-party events management for a specific event. Acts as a lead across teams to coordinate the development of merchandising, messaging, and marketing for events. Coordinates and works with vendor resources to ensure event preparation and execution run efficiently. Qualifications Required/minimum qualifications 7+ years business to business, business to consumer, digital, or experiential/event marketing experience OR equivalent experience. Additional Or Preferred Qualifications Bachelor's Degree in Business, Marketing, Communications, Public Relations, Liberal Arts, Performing Arts, or related field AND 6+ years business to business, business to consumer, enterprise technology, digital, or experiential/event marketing experience in the technology industry OR equivalent experience. 5+ years marketing experience in a large multinational organization or creative/media agency. Additional languages spoken - Mandarin, Korean, Japanese will be a plus. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. ISD is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions through strategic engagements with customers across the globe powered by Microsoft Cloud and AI. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="20843"> Responsibilities Project Manager (CPM) enables both Microsoft and Customer outcomes through orchestration of delivery teams. They govern either a single engagement or a portfolio of projects and are a key driver of the delivery lifecycle, using their executive expertise to remove barriers and deliver successful outcomes. The Consulting Project Manager is a key role in managing a successful engagement, maintaining portfolio health and leading a team of delivery professionals. Our team of Consulting Project Managers comprise an unusual mix of project/program management and consulting skills, along with a passion for technology. We are responsible for keeping the project team working on the highest priority tasks, removing risks and impediments, maintaining on track financials and leading communications with stakeholders and the end Customer. As a trusted advisor to our Customers, you will be responsible for the successful execution of one or more projects at a time, providing guidance, coaching, and project leadership. By mentoring and influencing, you will drive the highest quality and the strongest sense of Customer focus on each project, while helping to achieve both Customer satisfaction and Microsoft targets. We also play a key role in ensuring our business is empowered to make decisions and assess portfolio health, through accurate forecasting and project health status submissions. Deliver the project or solution as per the baseline scope, cost & schedule. Maintain high team & customer satisfaction levels. Ensure high quality delivery without escalations. Manages project interdependencies, critical path, milestones, and deliverables to ensure successful implementation and rollout Reports on program level status for the program team and delivery status to Executive stakeholders Contribute towards Domain initiatives Identifies and supports key program objectives, risks, and drivers and creates plans to manage these elements Identifies scope change and leads efforts to develop, estimate, and communicate budget and schedule impacts Track, manage, and report program financials – Identify risk to project budget and work with project teams to remediate Participate in, facilitate post project, and phase reviews to cultivate a learning organization Maintain Readiness through different training programs & certifications. Manage partners & ensure good quality project delivery Status reporting & managing executive communications Manage project and practice health metrics Maintain utilization levels in line with organization metrics Work on pre-sale estimations / Change Requests Other Embody our culture and values Qualifications Required/Minimum Qualifications A graduate with 12+ years of experience with at least 4+ years of Project Management experience. Excellent communication skills are required. Demonstrated management of medium to large complexity projects involving employees, customers, and partners. Ability to work with different Microsoft internal stakeholders Additional Or Preferred Qualifications Project Management Professional (PMP) certification. 4+ years financial management experience. Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Do you want to be part of a team that is driving Microsoft’s worldwide technical skills enablement, strategy and execution? The WW Learning (WWL) team is learner obsessed, and our mission is to build an enthusiastic learning culture based on industry-leading innovation and aligned for measurable business impact. Learning is a critical lever to accelerate Microsoft’s growth as a Cloud and AI leader, and to enable our customers, partners and our people to develop, achieve success, and thrive. Skilling is key to help customers accelerate digital transformation and achieve their business outcomes—through scaled skilling on AI and deep technical skilling across Microsoft Cloud and Security. As a Training Program Manager – Worldwide Learning (WWL), you will develop and execute skilling plans that empower the global workforce and reach new learners—especially those in emerging roles and evolving industries—ensuring they are equipped with the skills needed to thrive in the AI era. You will work closely with sales teams and internal stakeholders to ensure training and enablement are key differentiators in customer adoption of Microsoft platforms. Your leadership will guide customers on their AI journey, enabling them to build the skills needed to succeed. Responsibilities Collaborate with Customers: Work closely with customers to analyze their training needs and create comprehensive skilling plans focused on AI and Microsoft technologies. Align training solutions with strategic business goals to accelerate adoption and transformation. Customer Relationship Building: Cultivate strong relationships with customers throughout their AI journey. Engage with C-suite and senior stakeholders to demonstrate the value of skilling and translate business requirements into actionable strategies. Pipeline Management: Maintain a robust pipeline of training opportunities to support our business. Regularly forecast and track training engagements, ensuring they are aligned with the strategic priorities of field sales teams and customer needs. Proactively communicate status and adjust plans to meet demand. Orchestrate Resources for Execution: Execute skilling plans by orchestrating resources across digital platforms, training partners, and Microsoft trainers. Ensure excellence in execution by driving consistency, quality, and impact across delivery motions. Strategic Insights and Thought Leadership: Provide thought leadership on developing technical capabilities within our customer base. Your vision should emphasize scalable and high-impact skilling approaches. Effective Communication: Bridge technical and business audiences. Clearly articulate the value of AI skilling and adapt communication styles to resonate across diverse stakeholder groups. Innovation and Opportunity Development: Stay abreast of industry trends, emerging technologies, and market demands. Collaborate with cross-functional teams to pilot novel learning initiatives that enhance AI adoption and drive organizational growth. Qualifications 10+ years broad business experience in learning & development, technical training, program/project management, sales, or a related field. Familiarity with Microsoft offerings (products and cloud and AI services), processes, and tools preferred along with prior experience in crafting or delivering training across diverse technical domains. Experience in driving large-scale enablement programs, with a track record of meeting or exceeding skilling targets and business impact metrics. Demonstrated thought leadership in learning & development, such as developing new training content, implementing innovative learning tools, or contributing to industry forums on skilling. Proven ability to collaborate with senior stakeholders, both externally and internally. Demonstrated experience engaging with customer executives and cross-functional internal teams to drive initiatives forward. Strong communication skills, with the ability to translate complex technical concepts into clear business benefits. Excellent presentation, writing, and interpersonal skills are a must. Project management and organizational skills – capable of managing multiple training projects or engagements simultaneously, with attention to forecasting and pipeline management. High adaptability and problem-solving ability, including navigating change, ambiguity and adjusting plans to meet evolving needs. Self-driven and effective in a remote/virtual team environment. A growth mindset with a passion for continuous learning, and a collaborative approach that aligns with Microsoft’s values of respect, integrity, and accountability. Education: Bachelor’s Degree required with master’s degree preferred. English language fluency Estimated up to 25% travel required (Local and international) Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The Business & Industry Copilots (BIC) group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Copilot Studio, Power Apps, Power Automate, Dataverse and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. We are Customer Experiences Team within BIC accountable for end-to-end AI transformation of Microsoft Sales & Customer Success experiences. The goal of the Customer Zero Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to drive AI transformation across Sales & Customer Success organizations within Microsoft. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Copilot Studio, Azure & Power Platforms, we ensure our solutions are robust and efficient. Our organization’s implementation acts as reference architecture for large companies and helps drive product capabilities. As a Product Manager on team, you will contribute to strategize, envision, and build the next wave of AI solutions. Your work will directly impact multi-billion dollar businesses—fuelling revenue growth, enhancing competitive advantage, and optimizing margins. You’ll work across our engineering teams and partner closely with business leaders and with some of the most innovative companies in the world to deliver engaging and transformative AI solutions for use Microsoft Sales & by millions of end-users while also driving our platform growth strategy. This role is an excellent opportunity for an AI-focused product manager with demonstrable experience in shipping AI first products & services to the customer and partners. In this role, you will also contribute to pushing the latest AI frontiers, including autonomous agentic workflows, deep research and reasoning and multi-agent frameworks. And we maintain a focus on delivering high-quality user experiences, from conversational UX to emerging interaction models across the Microsoft and Copilot ecosystem. This position can be based at Hyderabad or Bangalore Microsoft India Development Center and supports up to 50% work from home and minimum 50% work in the office. Responsibilities Collaborate with product designers, architects, executives, and end-users from leading AI companies and solution providers. Pitch AI agents' potential to transform business processes in new industries and innovative problem spaces. Contribute to scenario envisioning and UX & technical product design to build and ship Copilot platform solutions; advise on GTM/adoption and evolving product and portfolio strategy. Serve as a key contributor for Copilot platform capabilities; train, advise, and guide customers and partners on technical capabilities, solution design, and AI platform strategy. Develop and drive engagement programs to enable “hockey stick” ecosystem growth based on designed scenarios. Capture, frame, and drive key product insights and developer ecosystem signals from the market to shape the future of Microsoft AI platform, apps, and developer toolset. Research, contextualize, prototype, and evangelize frontier technology trends to drive long-term product shifts. Embody the Microsoft culture and values. Qualifications Required Qualifications: Bachelor's Degree with 1-3 years of experience in product/service/program management or software development OR equivalent experience. Demonstrable experience shipping AI applications and agents, such as conversational UX, agent frameworks, and/or GPT/Copilot solutions. Experience with generative AI, cloud services architecture, or other highly technical areas. Experience in business technology scenarios with commercial SaaS offerings or customer solutions. Preferred Qualifications Cross-Functional Collaboration: Collaborate with engineering, business, and platform teams to define fundamentals requirements, prioritize scenarios, and drive execution. Data-Driven Insights: Leverage telemetry, performance profiling, and diagnostics to identify gaps, validate improvements, and inform product decisions. Customer-Centric Design: Ensure fundamentals efforts reflect real-world usage and customer scenarios, with a focus on quality, reliability, and inclusivity. Communication and Influence: Clearly articulate fundamentals goals, findings, and trade-offs to technical and non-technical stakeholders, including executives. Continuous Improvement: Drive a culture of learning and iteration, using data and experimentation to refine fundamentals processes and improve product fundamentals. Preferred hands-on experience or solid familiarity with the Microsoft technology stack (M365 Copilot extensibility, Azure Foundry, Copilot Studio, AI agents, Azure OpenAI, Graph Connectors, Microsoft Teams extensibility platform, etc.) Ability to function autonomously – self-starter with curiosity, comfortable with ambiguity and rapidly-changing environments, good cross-group collaboration and problem-solving skills, demonstrated growth mindset. Ability to build data-driven product experiences, define metrics, and use analytics to derive insights for product and business decisions. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Industry Solution - India Global Delivery Center (IGDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1500+ exceptional people, MS IGD presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The ideal consultant is passionate for technology, has the breadth rather than specific product depth, and has the drive and courage to articulate and stand up for a great solution delivering true value for the client. As a Microsoft consultant, you will deliver quality engagements with your expertise, either as an advisor, reviewer, contributor, or resource in high profile projects to ensure customer value. The ideal candidate must have the ability to combine their technical skills, creativity, and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions. Consulting Delivery professionals bring subject matter and solution expertise to architectural teams, customers, and partners. They apply deep technical and business knowledge to accelerate the adoption of Microsoft devices and services by ensuring strategic, architectural, and operational alignment to customer and partner = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="4841"> Responsibilities Collaborates with the customer/partner team of Chief Information Officers (CIOs), other C-level executives, and technical and business decision-makers to align customer vision with solutions. Manages risk and Services business goals within large engagements. Responsible for technical quality assurance, identification, and mitigation of technical risk across customer or partner deliverables. Applies technical experience and industry-specific knowledge to develop solutions, based on an analysis of how the proposed approach affects the business objectives of customers and partners. Works to accelerate the value proposition of customer or partner engagements by helping to design, develop, and deploy solutions, based on Microsoft technologies and methodologies. Applies information-compliance and assurance policies to ensure stakeholder confidence. Identifies new processes and innovations to help customers or partners build and accelerate capabilities by using Microsoft technologies. Defines dependencies and risks that go beyond the immediate scope and timeframe for a complex project. Develops contingency plans, risk-mitigation implementation criteria, and alternative strategies to manage short- and long-term risks. Identifies a best practice approach for a project, across a wide scope of technical issues, and develops or reuses intellectual capital with customers, world-wide, and for programs and initiatives across Microsoft. Works with practitioners to apply subject matter expertise and ensures that the solution architecture is both consistent and adoptable. Contributes perspective and expertise to the development of customer solutions that increase the value proposition for Services. Defines the technology strategy for large and complex engagements, so that customers or partners realize the full value of investment. Responsible for implementing the technology strategy. Responsible for the overall efficacy and quality of a project team’s technical delivery within his or her engagements. Defines engagements and opportunities to use Intellectual Property (IP) and address product gaps, while leveraging existing IP and community resources to ensure consistency and improve predictability. Leads the Engineering team and provides accurate time estimates, sets work priorities, and makes project changes and trade-offs necessary for a successful release. Drives new ways of thinking, across the division and subsidiary, to improve quality, engineering productivity, and responsiveness to feedback and changing priorities. Trusted advisor and deep knowledge in implementation Passion for customers, learning, having proven ability to be client focused, results-focused, proactive, collaborative and confident under pressure. Qualifications 5+ years of industry & Azure Infrastructure experience. Must have a degree in Computer Science Engineering or equivalent work experience. Higher relevant education preferred. Must be Microsoft Azure Administrator certified. Azure Solutions Architect Expert certification is a plus. Terraform Associate certification will be an added advantage Experience in Application development and infrastructure will be an added advantage Working knowledge of Cloud Adoption Framework (CAF) Azure IaaS and PaaS in compute, storage and networking - experience of leveraging the same and designing, implementing, and deploying Business Mission Critical applications Experience in leading Azure landing zone design and implementation Knowledge on Networking - VNet, ExpressRoute, vWAN, Ingress/Egress patterns and services, NVAs. Expertise in Azure DevOps and YAML configuration of pipeline Experience on any one of - GitHub, GitLab, and Jenkins. General idea of others is fine Automation experience using ARM templates/Bicep /Terraform/PowerShell/CLI with experience in deployment of infrastructure in module-based approach. Experience in leading large scale cloud migration project teams using tools like Azure Migrate and implementation of Azure monitoring and security best practices is a plus Proven hands-on project experience, preferable in large-scale customer environments Have experience in multiple sectors and industries Solid experience in leading and conducting customer workshops Solid customer facing project experience involving solution design, project envisioning, planning, development and deployment of complex solutions Knowledge of Cloud platform design principles Demonstrated ability to adapt to new technologies and learn quickly Passion for mentoring, training peers and sharing knowledge Good communication skills and presentation skills Experience in Agile/Scrum methodology Experience in building autonomous agents using platforms such as Azure AI Foundry, Copilot Studio, or GitHub Copilot. Skilled in deploying AI solutions with openAI and semantic kernels on cloud services like Azure, AWS, or GCP. Knowledgeable about fairness, transparency, and bias mitigation in AI systems. Collaborate with stakeholders to identify AI opportunities and translate them into technical solutions. Experienced in leading workshops or training sessions on AI and agentic thinking. Ensure compliance with ethical AI standards and data governance policies Other Embody our culture and values Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Azure is a global cloud platform offering on-demand infrastructure and services for building, hosting, and running applications at scale. At its core of this ecosystem is Azure Compute, which manages the lifecycle of millions of physical hosts, containers and virtual machines across Microsoft data centers worldwide. Our team - Pilotfish Core, within Azure Compute is responsible for building large-scale, distributed Ring-0 services that form the foundational layer of the platform. We are looking for a passionate, quality-focused software engineer to join us and drive multiple ongoing initiatives. In this role, you will gain deep insights into how large-scale distributed systems and cloud platforms operate. You will have opportunities to work and own end-to-end features - right from prototyping and developing to testing and release. We value engineers who are self-driven and provide thought leadership in bringing innovation to our products and engineering practices. At Microsoft, we embrace growth mindset, foster innovation and collaborate to achieve shared goals. Every day, we live our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive. Responsibilities Collaborate with stakeholders to determine user and system requirements. Provide technical leadership and end-to-end development of customer scenarios. Maintain high quality standards across all areas - including code, testing, design and documentation. Proactively identify scope for improvements in the ecosystem, work with the team and stakeholders for prioritization and drive them to completion, leveraging AI wherever possible. An aptitude for rapid response to incidents and ensure high availability of the service. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 3+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 1+ year(s) of familiarity with large scale distributed systems. #azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Interprets engineering clients business and requirements to drive a staffing process to promote an optimal internal and external talent mix. Executes a hiring plan within aligned business groups. Identifies differentiated and alternative types of talent. Reviews data and market research and consults with the business to recommend and implement a hiring plan that addresses both business demand and talent availability. Elicits interest in passive, active, and potential candidates by using and telling business stories that represent Microsofts unique career possibilities, advantages, and rewards that are distinct from those of competitors. Leverages best practices on sourcing, recruiting, and/or closing techniques and stories with their own team. Leverages resources to deliver information to the client based on their unique motivators and knowledge of the Microsoft deal. Uses an understanding of talent markets and complex candidate profiles, as well as relationships with talent pools and communities, to identify, secure, and/or develop candidates for immediate and near-future needs and pipelines. Develops a pipeline that generates differentiated talent to meet the future needs of the business. Leverages tools and assessment frameworks from Operations teams and Center of Excellence to assess candidates. Demostrates strong knowledge of product hiring in the industry . Responsibilities Candidate Assessment & Screening Identifies and gathers information (e.g., relocation, immigration, compensation) to qualify talent pool. Executes initial screening and assessing of candidates. Leverages tools and assessment frameworks from Operations teams and Center of Excellence to assess candidates. Candidate Attraction Leverages best practices on sourcing, recruiting, and/or closing techniques and stories with their own team. Tracks candidate activity using systems and tools. Elicits interest in passive, active, and potential candidates by using and telling business stories that represent Microsoft’s unique career possibilities, advantages, and rewards that are distinct from those of competitors. Leverages resources to deliver information to the client based on their unique motivators and knowledge of the Microsoft deal (e.g., compensation, benefits, perks, career development). Candidate Experience Maintains candidate satisfaction at all phases of the relationship by leveraging motivators and incentives to engage candidates and prepare them for next phases of the process. Identifies approaches to enhance candidate experience throughout hiring plans. Maintains Service Level Agreements (SLAs) to ensure timeliness of process completion. Data Analysis & Hiring Plans Reviews data and market research and consults with the business to recommend and implement a hiring plan that addresses both business demand and talent availability. Reviews and analyzes data to improve staffing performance. Market Analysis and Channel Insights Gathers external market data and performs analyses to identify market trends and channel insights. Identifies insights and shares recommendations within team. Operational Compliance & Excellence Maintains current documentation/information on candidates’ qualifications and status in the appropriate staffing or tracking system, within compliance guidelines (e.g., Office of Federal Compliance Programs, General Data Protection Regulation). Captures relevant data in recruiting platform and leverages data to inform meaningful insights. Uses an understanding of the entire staffing lifecycle to apply the appropriate internal and external staffing policies, standards, and/or regulations to all stages of the staffing process. Educates clients on the appropriate processes and policies to ensure that compliance requirements are met. Stakeholder/ Client Engagement Executes a hiring plan within aligned business groups. Balances multiple timeframes and expectations for budget, scope, and time. Interprets client’s business and requirements to drive a staffing process to promote an optimal internal and external talent mix. Identifies differentiated and alternative types of talent (e.g., compete, diverse, nontraditional, unconsumed or runner-up candidates from previous searches) that may not be typically considered, and provides recommendations to business area. Identifies current and future talent needs through proactive exploration and analysis of market demands, and shares findings with the team. Executes plans to consult leaders to create new roles that bring in desired talent. Progresses candidates through the interview and closing process, and works with other teams to meet candidate needs (e.g., onboarding, relocation, Visas, critical dependencies). Closes candidates by anticipating and responding to objections from the business while maintaining fiscal responsibility. Talent Sourcing Uses an understanding of talent markets and candidate profiles, as well as relationships with talent pools and communities, to identify, secure, and/or develop candidates for immediate and near-future needs and pipelines. Develops a pipeline that generates differentiated talent to meet the future needs of the business. Identifies unique and non-traditional talent sources (e.g., university recruiting). Workforce Analysis Gathers internal data and performs analyses to identify current state of workforce talent/diversity. Identifies hiring needs and shares recommendations. Qualifications Required or minimum qualifications Bachelor's Degree AND 2+ years talent acquisition experience (e.g., recruiting, sourcing), HR experience, or industry experience related to role OR equivalent experience. Additional Or Preferred Qualifications Bachelor's Degree AND 5+ years talent acquisition experience (e.g., recruiting, sourcing), HR experience, or industry experience related to role OR Master's Degree AND 3+ years talent acquisition experience (e.g., recruiting, sourcing), HR experience, or industry experience related to role OR equivalent experience. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Azure Data Manager for Energy (ADME), helps Energy companies gain actionable insights, improve operational efficiency, and accelerate time to market on the enterprise-grade, cloud-based Open Subsurface Data Universe (OSDU®) Data Platform service. It supports innovation with a flexible, open energy platform that developers can build upon and customize. ADME engineering team is seeking a highly experienced Principal Software Engineer to be the Microsoft engineering lead and technical representative in the OSDU community. This individual will contribute to the OSDU code base through a structured open-source development process, ensuring quality, compliance, and interoperability across the platform. This role requires a deep commitment to open-source software (OSS) principles and a proven track record of contributing to or maintaining OSS projects. Familiarity with the Open Subsurface Data Universe (OSDU) platform is highly desirable, especially in contexts involving data ingestion, platform architecture, or Artificial-Intelligence/Machine-Learning (AI/ML) applications in Energy or industrial domains. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Influence OSDU technical direction and long-term vision across teams and member organizations by contributing to, maintaining, or initiating projects relevant to ADME mission in OSDU. Actively engage in the OSDU milestone capabilities selection and scoping process. Drive and participate through measurable contributions on behalf of ADME/Microsoft working towards the goal of launching OSDU milestone releases with high quality and backwards compatibility. Lead and mentor engineering teams across multiple energy projects in the OSDU community. Ensure adherence to secure coding practices, vulnerability management, and compliance standards. Engage in the community through active participation in the OSDU community review process. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, Java, or Python OR equivalent experience. Preferred Qualifications Ph.D. or Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 1+ year(s) of working knowledge of the OSDU platform, including data ingestion workflows, manifest files, and metadata standards. 1+ year(s) of proficiency in the Energy or industrial sectors where OSDU is applied. 1+ year(s) of familiarity with AI/ML applications in operational environments. 1+ year(s) of big data technologies and analytics platforms; Spark, Elastic Search, Databricks, and/or ADLS experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Industry Solution - Global Delivery Center (GDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1000+ exceptional people, GDC presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The Principal Consultant is a senior leader responsible for the successful technical execution and delivery of complex client projects across diverse domains. This role acts as a strategic anchor between clients, architects, delivery managers, project managers, and delivery teams. In the AI-first GDC org, Principal Consultants are expected to embed AI-native thinking into delivery models, ensuring solutions are intelligent, scalable, and aligned with business outcomes. The ideal candidate is passionate about technology, demonstrates breadth of expertise, and advocates for solutions that deliver true client value. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="54863"> Responsibilities AI-First Delivery Leadership Embed AI-first principles into delivery workflows, leveraging automation and intelligent orchestration where applicable. Lead end-to-end delivery of complex projects, ensuring solutions are scalable, robust, and aligned with client business outcomes. Drive engineering excellence through reusable components, accelerators, and scalable architecture. Oversee technical execution across multiple projects, ensuring adherence to best practices, quality standards, and compliance requirements. Collaborate with clients and internal stakeholders to define strategies, delivery plans, milestones, and risk mitigation approaches. Act as a technical point of contact for clients, translating business requirements into scalable technical solutions. Ensure delivery models are optimized for modern, AI-native execution, including integration of automation and intelligent processes. Engineering Excellence Champion high-quality engineering practices across all delivery engagements. Ensure adherence to coding standards, architectural integrity, and performance benchmarks. Promote secure coding, test-driven development, and observability as default practices. Encourage continuous learning and technical certifications to maintain cutting-edge expertise. Drive adoption of modern delivery methodologies (Agile, DevOps, CI/CD) to ensure robust and scalable solutions. Foster a culture of technical rigor, innovation, and accountability within the team. Innovation & Thought Leadership Monitor and evaluate emerging technologies to inform strategic direction. Lead innovation in delivery models, reusable assets, and accelerators to enhance efficiency and impact. Champion modern thinking and best practices across teams and engagements to foster a culture of continuous improvement. Client Engagement & Solutioning Engage with clients to understand business needs and provide expert guidance throughout the project lifecycle. Support pre-sales and solutioning efforts with estimations, proof-of-concepts, and technical proposals. Build and maintain strong client relationships, ensuring high levels of satisfaction and value delivery. Team Management & Mentorship Lead and mentor cross-functional teams, fostering a culture of learning, collaboration, and technical excellence. Conduct reviews, provide feedback, and support professional development of team members. Quality & Compliance Ensure all deliverables meet quality standards, security, and regulatory requirements. Promote secure coding, test-driven development, and observability as default practices. Strategic Partnering Serve as a strategic partner for internal and external stakeholders on key initiatives. Provide strategic guidance and execution oversight to ensure alignment with organizational goals. Other Embody our culture and values Qualifications 20+ years of Data Engineering experience and Strong Experience in driving Enterprise Data Architecture, Azure Data services, Machine learning Offerings, Platform Modernizations. Over 10 years of experience in designing and leading Data Warehouse, Lakehouse and analytical solutions using platforms such as Microsoft Fabric, Azure Synapse Analytics, Snowflake, and Teradata Strong Experience in large database solutions, on premises, cloud, and hybrid implementations Strong experience in Serverless Architecture/Microservices Strong experience of full application life cycle design tools and methodologies Strong experience in one or more technologies under each of the following Big Data stack: Spark, Spark Streaming, Databricks, Kafka, Hadoop, Hive, HDInsight. Database Stack: Strong database experience with OLTP/OLAP, data storage mechanism and architecture, Columnar (RedShift, Vertica) OSS (MySQL, PostgreSQL and MariaDB) CosmosDB (MongoDB, Redis, Cassandra - key-value stores, graph databases, RDF triple stores) Level 400 knowledge in one (and preferably more) of the database engines, engine stack including engine level debugging for ex; CXPACKET analysis, Disk throttling, storage, IO contentions, Network contentions, performance optimizations. Strong experience in Data Engineering: Data Architecture: Dimensional Modelling, Lambda/Kappa architecture, Time series data Azure Stream Analytics, Azure Analysis ServiceMust have experience in two or more relational DBMS (Microsoft SQL, Azure Synapse and/or Oracle, Teradata, Netezza) Ability to design and drive large Data Migrations using necessary ETL technologies: ADF, SSIS, Talend, Pentaho, Informatica. Drive multi-tenant database designs, security hardening of the data platform. Expertise in implementation of Data governance practices using either open source or proprietary tools. Expertise in Data Ops Good experience in Agile Methodology & Expertise in Azure DevOps and Setting examples for good engineering practices and coding along the way through automation where possible. Industry experience in one or more of the following industries: automotive, energy, travel and transportation, financial services, government, health, manufacturing, media & communications, or retail/supply chain. Strong experience in AI/ML: Expertise in building and operationalizing ML pipelines, including feature engineering, model training, evaluation, and deployment (MLOps). Expertise in Azure ML and Open AI. Hands-on experience in Natural Language Processing, Document Intelligence & Indexing or Customer Vision or RAG Framework or AI Search Good understanding of Prompt Engineering Basics. Experience integrating AI models into enterprise data platforms and driving intelligent automation across business processes. Familiarity with Responsible AI principles, including fairness, interpretability, and governance of AI models. Nice To Have Skills Familiarity with the technology stack available in the industry for metadata management: Data Governance, Data Quality, MDM, Lineage, Data Catalogue, Data Mesh and Data Modelling. Multi-cloud experience a plus - Azure, AWS, Google Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. We are looking to hire a hands-on Cloud Solution Architect (CSA) to join our diverse, talented, high performance, and innovative team, focused on driving Infrastructure and Application Migrations via the Cloud Acceleration Factory. The Cloud Acceleration Factory is best suited for individuals that are highly technical, solution focused and have a passion for Project Management. The Cloud Acceleration Factory provides opportunity to drive feedback into Microsoft’s core product teams to help improve our platform. CSAs are senior individual contributors who operate globally and engage directly with customers. It is a hands-on technical and governance role spanning across design, build, and production. Candidates are expected to comfortably switch from a whiteboard to the keyboard. This is a truly exciting role that will feature unique and challenging technical problems to solve and to help our customers succeed. Responsibilities A Cloud Solution Architect (CSA) within the Cloud & AI Platforms Global Customer Success team focused on Securing the Modernization and Migration of customer workloads on Azure Customer-Centric Approach Deliver Customer success on the Microsoft Cloud & AI Platforms with a special focus on helping customer migrate and modernize their workloads on Azure. Accountable for delivering innovative solutions to meet customer outcomes aligned to their TCO and ROI. Provide guidance and recommendations to customer to build resilient and secure solution architecture for their workloads on Azure. Business Impact End-to-end ownership of Cloud Accelerate Factory (aka Factory) engagements to help customers jumpstart their Azure projects with no-cost deployment assistance. Provide Factory delivery oversight which includes being hands-on with delivery based on business requirements. Orchestrate effective execution of Partner + Factory delivery to scale reach and impact across all customer segments. Provide proactive management of Factory delivery risks through early identification of issues and mitigation. Unblock and Accelerate Factory delivery in the assigned territory of coverage. Technical Leadership Maintain deep technical hands-on delivery skills for the assigned technical workloads, i.e., SQL Iaas, Azure SQL Paas (SQL DB and MI), Azure PostgreSQL, Azure MySQL and CosmosDB. And tools like Azure Migrate and DMS. Demonstrate technical depth in delivery by employing best practices and repeated IP to accelerate Factory delivery execution. Extract learning, actionable insights from Factory delivery execution by closing the loop with Technical Pillars colleagues to improve IP, offerings and process flows. Qualifications Required Qualifications: A bachelor's degree in computer science, Information Technology, Engineering, Technology Management. 5+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experience. Passion for technology and customer obsession. Displays strong stakeholder and relationship management across senior leaders, partners, and customers. Enthusiasm towards leading technologies and motivation to learn and grow. Excellent verbal and written communication, analytical and presentation skills in Japanese as well as English. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Required Skillset System Centre Endpoint Protection Azure Antimalware Windows Defender Microsoft Defender for EndPoint (Windows Defender Advance Threat Protection) Mcafee/Trellix, Symantec, Crowdstrike CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Required Skillset System Centre Endpoint Protection Azure Antimalware Windows Defender Microsoft Defender for EndPoint (Windows Defender Advance Threat Protection) Mcafee/Trellix, Symantec, Crowdstrike Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About BASF We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 112,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge. Formula for Success As the Production Manager & Biologist, you’ll be at the heart of our production site, overseeing our lake system operations and ensuring the efficient harvesting of Beta carotene, while maintaining compliance with our global standards and regulatory requirements. You’ll: Oversee raw material and product logistics using SAP and mass balance systems. Conduct water analysis, monitor cell counts, and assess culture health. Adjust nutrient and seawater inputs to optimize lake productivity. Monitor trace elements and supplement as needed. Supervise nutrient additions and maintain weather station data. Develop and implement procedures for safe and efficient production. Ingredients for Success To be successful in this role, you’ll demonstrate in depth knowledge of production, managing biological processes and working within a highly regulated environment. You’ll be a natural communicator with the ability to train and develop operational staff. You’ll: Hold a Bachelor’s degree in Biology, Chemistry, or Environment. Prior experience in biological or chemical process control. Have strong knowledge of ISO, GMP, HACCP quality systems. Working knowledge of OH&S, risk assessments, and change management. What We Can Offer You At BASF you get more than just compensation. Our total offer includes a wide range of elements to suit each one of our global team. By creating chemistry with us, you can look forward to: A diverse and inclusive environment, with an open and fair internal promotion process A competitive parental leave policy, regardless of gender, and a supportive return to work plan Give back to your community with our corporate volunteering scheme 4 weeks annual leave, with the offer to purchase additional leave throughout the year Opportunities to apply for international assignments – the perks of a global business! Connect to Create Chemistry If you’d like to join a diverse global business and create chemistry for a sustainable future, we want to hear from you! Click ‘apply’ below. BASF is proud to be a WORK180 Endorsed Employer for all women. If you’d like to know more information about how we are supporting our employees, you can view our policies and benefits here. Offers of employment will be subject to background checks including references, police checks and may include a pre-employment medical.

Are you ready to be at the cutting edge of technology and make a global impact? At Microsoft, we’re not just about cloud computing—we’re about revolutionizing how people and organizations thrive through advanced technology. Join our Azure Specialized team in India and be a part of a vibrant group of innovators shaping the future of cloud infrastructure. From building and offering specialized workloads, bare-metal and software capabilities on Azure, involving large-scale specialized solutions like VMWare, SAP, Oracle, Epic Healthcare systems etc. to pioneering in AI infrastructure, your work will push boundaries and redefine possibilities. We’re looking for dynamic, customer-centric engineers eager to solve complex problems across various computer science domains such as hardware, operating systems, networking, security, and distributed design. If you’re passionate about sustainability and quality, and ready to advocate for and revolutionize customer experiences, you belong here with us. Dive into a role where you break down barriers, spearhead groundbreaking solutions, and lead initiatives that ensure exceptional service. Let’s empower every person and organization on the planet to achieve more, together. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborate with internal business units and stakeholders to understand the requirements for efficient and effective delivery. Write clean, robust, and well-thought-out code with an emphasis on performance, simplicity, durability, scalability, and maintainability. Independently develop a product, service or feature, taking code reusability, quality and security into consideration. Develop and implement testing strategy including unit testing, functional testing and end-to-end testing using industry standard testing tools and frameworks. Contribute to the architecture & design of the products and services. Use the debugging and analysis tools at your disposal to root cause issues and provide a viable and permanent solution. Show flexibility and confidence to pick up any new programming language or tech stack based on the needs of the feature/project. Take the helm in ensuring seamless service operations by addressing real-time challenges as they emerge, empowering you to directly enhance service reliability and customer satisfaction. Help create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result. Embody Microsoft culture and values. Qualifications Required/Minimum Qualifications: Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years of professional experience in designing, developing, and shipping software. Excellent design, coding, debugging, and teamwork, and communication skills. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Additional Or Preferred Qualifications Bachelor's Degree in Computer Science OR related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Have a customer focused innovation mindset. Passionate about craftsmanship in engineering. Proven ability to solve complex technical issues for running online services. #azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Azure Files team is looking for a talented and highly motivated Software Engineer to design and develop the next generation of the Azure file storage stack. We are building Microsoft’s cloud storage solution - Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world, see Azure Storage paper: https://azure.microsoft.com/en-us/blog/sosp-paper-windows-azure-storage-a-highly-available-cloud-storage-service-with-strong-consistency Azure Files is the foundational file system and file sharing service built in Azure Storage, supporting industry-standard Server Message Block (SMB), Common Internet File System (CIFS), Network File System (NFS) and Representational State Transfer (REST) protocols, that is fully compatible with on-premises file servers, both Windows and Linux-based, can scale up to exabytes of storage, and provide world-class reliability, performance, and security. For more details on Azure Files see: https://azure.microsoft.com/en-us/services/storage/files and https://docs.microsoft.com/en-us/azure/storage/files/storage-files-introduction We are looking for enthusiastic candidates looking to grow at a fast pace matching our service and team’s growth, have a passion for writing high quality software and enjoy collaborating with a dynamic team. As a Software Engineer in the Azure Files Storage team, you will develop features at the core storage and the protocol layers of the service, including architectural changes to significantly increase scalability and performance of the file system, including adding Backup, Disaster Recovery and Tiering capabilities. You will have the opportunity to explore distributed system design, protocols such as SMB/CIFS, NFS, and REST, and help solve the performance and scale requirements of the most demanding workloads, used by many large-scale organizations and services. You will have the opportunity to make high-impact changes daily as you build a hyper-scale file storage system that powers the world. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Collaborates with a diverse group of engineers, across all levels, through sharing and learning. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #azurestoragejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Overview We are seeking a highly motivated, passionate, and customer centric Senior AI Architect to join the Office of the CTO . This is a hands-on, customer facing, technical role that requires deep expertise in AI and Machine Learning, specifically leveraging Python for end-to-end solution design, development, and deployment. Experience with JavaScript and/or .NET and Agent development frameworks like Semantic Kernel, LangChain, LangGraph is strongly preferred. You'll collaborate closely with enterprise customers to solve critical business challenges by leveraging Azure's cutting-edge AI capabilities, design and build AI solutions, implement robust data pipelines including Azure OpenAI, Azure ML, and other Large/Small Language Model (LLM/SLM) platforms. Our diverse, inclusive, and mission-driven team prioritizes innovation, collaboration, and continuous learning, focused on solving complex, real-world business challenges for enterprise customers. Responsibilities Responsibilities: Lead hands-on design and development efforts primarily using Python, building robust, scalable, and customer-focused AI/ML solutions. Engage directly with key enterprise customers to strategize, architect and implement AI driven, Agentic AI solutions leveraging Azure AI services including Azure OpenAI, Azure ML. Translate complex requirements into practical, well-architected technical solutions. Develop end-to-end, rapid prototypes, involving data ingestion, validation, processing, and model deployment using Azure platform components. Build, customize, and optimize AI models and related components for customer-specific use cases. Integrate AI solutions with full-stack architectures, preferably leveraging experience with JavaScript frameworks (e.g., Node.js, React) and/or .NET ecosystems. Establish and maintain robust CI/CD and ML Ops pipelines, leveraging Azure DevOps, Github for automated deployments. Proactively explore diverse datasets to engineer novel features and signals that significantly enhance ML performance. Participate actively in every phase of the model lifecycle from conceptualization, training, fine tuning, validation, and deployment, to continuous monitoring and improvement. Qualifications Basic Qualifications: Master’s degree (or higher), preferably with a specialization in Machine Learning, Data Science, or AI. Minimum 10+ years as a technical solution architect or consultant with proven expertise in AI/ML development. Mandatory hands-on experience in Python development, with extensive practical experience building and deploying production-grade AI solutions. Proven track record of successful delivery of cloud-native AI projects, ideally on the Azure platform. Demonstrated expertise in deep-learning and Agentic AI frameworks (Semantic Kernel, LangChain, LangGraph etc.) and model optimization. Preferred Qualifications Additional, hands-on software development experience in JavaScript and/or .NET, providing full-stack solution design capability. Deep understanding and practical experience with Azure OpenAI (e.g., ChatGPT, DALL·E 2), Azure ML, and AI Agent development frameworks. Expertise in implementing automated deployments using Azure DevOps, GitHub (CI/CD pipelines) and comprehensive understanding of MLOps practices. Excellent communication skills (written and verbal) with the ability to articulate complex technical solutions clearly to diverse audiences, including senior executives. Strong analytical and problem-solving skills, with a passion for customer empathy and user-centric solution design. Culture And Values At Microsoft, our mission is to empower every individual and organization on the planet to achieve more. We embrace a growth mindset, champion innovation, and value collaboration. Respect, integrity, accountability, and inclusiveness are foundational to our culture, and we seek professionals who align with and further these core values. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Are you passionate about architecting, building, and maintaining next-generation platforms for real-time data delivery that power Microsoft’s multi-billion-dollar advertising business? On our team, you’ll design and evolve complex systems, apply AI and next-gen technologies to solve modern engineering challenges, and collaborate with Ads and Bing teams to enable new scenarios. We’re a fast-paced, inclusive team that values innovation, learning, and impact. If you’re self-driven and excited to tackle deep technical problems at scale while shaping the future of intelligent, next-gen platforms, we’d love to work with you. We’re looking for a solid Software Engineer II to join our Monetize engineering team, where you’ll help shape the future of ad delivery and monetization. You’ll work on systems that process massive volumes of data with strict latency and reliability requirements. The problems you’ll tackle include designing scalable APIs, optimizing auction logic, improving system observability, and enhancing live site resilience. You’ll collaborate with product managers, data scientists, and engineers across disciplines to deliver impactful solutions that scale globally. We’re looking for engineers who are curious, collaborative, and passionate about solving complex technical challenges. If you thrive in fast-paced environments, care deeply about engineering excellence, and want to build systems that make a measurable impact—this is the team for you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Design and lead the implementation of large-scale applications and infrastructure for real-time data delivery, diagnostics, and monitoring. Continuously refine data pipelines and system architecture to improve performance, reliability, and cost efficiency. Analyze data, telemetry, and delivery logs to uncover insights that shape technical design, feature roadmaps, and long-term strategy. Collaborate with Ads and Bing teams to enable new scenarios, integrate shared infrastructure, and deliver unified solutions. Provide production support by fixing bugs and resolving live-site issues to ensure system availability and reliability. Use AI tools and techniques to enhance engineering workflows, automate processes, and unlock new capabilities. Support and mentor teams, foster collaboration, and uphold high standards of engineering professionalism and technical rigor. Qualifications Required Qualifications: Bachelor's Degree in Computer Science OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. 4+ years in golang, Java, Strong SQL expertise, Kafka, Hadoop and product development experience including memory management, multithreading, and performance optimization, cloud expertise, AI Proficiency in data structures and algorithms, with a solid grasp of system design principles. Hands-on experience with distributed systems, real-time data processing, and streaming platforms like Kafka or Event Hubs. Familiarity with cloud platforms (preferably Azure), including services for compute, storage, monitoring, and diagnostics. Experience with CI/CD pipelines, version control systems (e.g., Git), and build tools. Exposure to AI/ML tools and frameworks, with the ability to apply them to engineering workflows and data-driven decision-making. Knowledge of observability practices, including telemetry, structured logging, and alerting systems. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications A collaborative team player with curiosity, a growth mindset, and a strong sense of responsibility Working knowledge of any other cloud service Demonstrated ability to work in collaborative, cross-functional teams, and contribute to high-quality, maintainable codebases. Proven experience in shipping production-quality code in fast-paced environments. 4+ years of hands-on experience in realtime data delivery platforms, distributed systems, big data processing pipelines, or large-scale applications. Exposure to AI/ML concepts and practical application of AI tools to solve modern engineering challenges. #MicrosoftAI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Industry Solution - Global Delivery Center (GDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1000+ exceptional people, GDC presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The ideal consultant is passionate about technology, has the breadth rather than specific product depth, and has the drive and courage to articulate and stand up for a great solution delivering true value for the client. As a Microsoft consultant, you will deliver quality engagements with your expertise, either as an advisor, reviewer, contributor, or resource in high profile projects to ensure customer value. The ideal candidate must have the ability to combine their technical skills, leadership skills, creativity, and customer focus to deliver great solutions to the customers and ensure they get the best out of our technologies and solutions. Consulting Delivery professionals bring subject matter and solution expertise to architectural teams, customers, and partners. They apply deep technical and business knowledge to accelerate the adoption of Microsoft devices and services by ensuring strategic, architectural, and operational alignment to customer and partner objectives. Responsibilities We are looking for a Test Consultant who has demonstrated a track record in leading and practicing test automation and having test engineering as their primary focus. We need someone who will come into our team and lay down a sound testing and automation strategy and deliver against that at scale in our multiple engagements as needed. We need someone who can converse at the level of a developer, someone who is a proficient coder themselves, someone who can articulate their test strategy in cloud-based environments and align the teams and implement through process that is consistent, flawless, and agile. Lead and Manage Testing: Manage multiple projects and deliver exceptional results in an agile environment. Develop and implement a comprehensive testing strategy including automation. Translate changes into actionable work deliverables. Oversee test environment setup and maintenance. Foster Collaboration and Innovation: Collaborate effectively across teams at the program level. Share knowledge and drive Intellectual Property (IP) harvesting and reuse. Champion new testing initiatives and ideas. Embrace Continuous Learning: Stay up to date with the latest testing methodologies and tools. Other Embody our culture and values Qualifications 8-12 years in software delivery 8+ years in software testing 3+ years in automation testing and associated tools. Required Skills Ability to write and analyze code for automated tests with any of the popular programming languages (ex- C#, Java, JavaScript, Python etc.) and any of the popular automation tools like- Selenium, Playwright etc. Hands-on experience in building testing frameworks from scratch. Proficiency in test estimation, planning, designing, execution and reporting. Experience in any of the test management tools (preferred- Azure DevOps). Experience in leading the team. Hands-on experience in DevOps (CI/CD automation and scripting). Strong problem-solving and troubleshooting skills. Excellent communication and collaboration skills. Process-oriented with the ability to think strategically. Ability to work independently with minimal supervision. Adaptability and ability to thrive in a dynamic environment. Must-Have Skills Deep understanding of SDLC and testing methodologies. Sharp customer focus and passion for improving customer experience. Knowledge of cloud computing (Azure preferred). Experience in leading agile/Scrum testing teams. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Industry Solutions Delivery (ISD) is Microsoft’s global professional services organization, comprising over 12,000 engineers, architects, and consultants. ISD partners with the world’s most influential organizations to deliver cutting-edge solutions across the full spectrum of digital transformation. ISD operates at the forefront of Microsoft’s cloud innovation, helping customers modernize, innovate, and scale responsibly using secure, integrated Azure solutions. It plays a pivotal role in enabling AI-driven applications, enhancing security, and accelerating identity modernization. A Pursuit Lead in ISD is responsible for leading pre-sales solutioning activities and accelerating deal velocity in partnership with Sales. The role centers on orchestrating cross-functional collaboration to shape solutions that meet customer needs and budgets, while ensuring deal quality and alignment with Microsoft’s strategic priorities. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="1907"> Responsibilities Pursuit Leadership Participates and supports the ORB (Opportunity Review Board) process, managing prioritization against pursuit management capacity. Assembles and leads a large team of technical and sales resources with a broad variety of expertise across domains to support pre-sales engagements and deal shaping for highly complex and large pursuits. Leads collaborative engagements between pursuit, sales, delivery, and business operations to drive deal pursuits. Influences customers and internal stakeholders to remove obstacles and drive deals forward. Learns and applies lessons from experience to future pursuits. Shares lessons with others to enhance growth and efficiency. Leads and coaches' partners and Microsoft stakeholders on the common sales and delivery methodology for Microsoft and related processes. Represents the Regional/Industry Pursuit Organization to drive clarity with partners and stakeholders. Reflects deal qualification in pursuit to create winnable deals. Knows when to challenge. Continues deal qualification as appropriate to influence in/out of a pursuit. Helps sales team expand deals. Deal Quality Coordinates and influences the development of pursuit artifacts for highly complex deals that meet customer expectations of scope, timeline, deliverables, and business outcomes. Defines expectations and accountabilities for artifact development and ensures they are followed by team members. Ensures consistency and direction across artifacts. Works with pursuit team to balance customer expectations with Microsoft business goals while mitigating risk and maximizing delivery best practices by applying right shoring and delivery mix capabilities including partners as appropriate for deal complexity, deal profitability, and customer maturity. Provides clarity on complex or unclear requirements (e.g., region), and analyzes insights to shape deals and pursuit artifacts. Identifies those who can apply solution-area knowledge to improve deal quality. Leverages lessons learned and shares knowledge with others. Execution Collaborates with sales and the Industry Solutions teams to create and execute combined opportunity close schedule for large and highly complex deals that outlines owners and their actions and drives deal velocity. May create intellectual property (IP). Identifies trends in the use of intellectual property (IP). Adapts practices according to trends. Models reuse of intellectual property (IP) appropriately. Seeks and actively includes intellectual property (IP). Reaches out to community to learn and reuse pursuit approaches, best practices, tips, and tricks, and contributes back to the community. Enables quality reviews through inclusive pursuit, adhering to Microsoft business rules and policies, to shape, review and approve a deal. Works with sellers, operations and Deal and Contract Assistance (DCA) to issue contracts, supporting sales through negotiations with the customer as well as contract signature and processing. Manages and executes highly complex pursuits using standard processes and tools according to the defined sales and delivery methodology for Microsoft, including sales to delivery handover. Appropriately demonstrates creativity in approach. Business Growth Supports sales growth, consumption, and win rate. Ensures pursuit team alignment and holds team accountable for delivering on strategy. For designated accounts, supports sales growth and consumption within account and escalates if virtual account team is selling off strategy. Other Embody our culture and values Qualifications Required/Minimum Qualifications 10+ years enterprise technology sales, consulting, or delivery management experience OR bachelor's degree in business, Management, Technology or related field AND 6+ years enterprise technology sales, consulting, or delivery management experience OR master's degree in business, Management, Technology or related field AND 4+ years enterprise technology sales, consulting, or delivery management experience. Additional Or Preferred Qualifications 14+ years enterprise technology sales, consulting, or delivery management experience OR bachelor's degree in business, Management, Technology or related field AND 8+ years enterprise technology sales, consulting, or delivery management experience OR master's degree in business, Management, Technology or related field AND 6+ years enterprise technology sales, consulting, or delivery management experience. 10+ years pre-sales or bid management experience. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="1911"> Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Dedicated to resolving and preventing the most complex and high-impact customer issues. provide escalation excellence, driving customer satisfaction and loyalty through deep strategic insight and cross-functional orchestration. Owning and resolving critical customer escalations that exceed standard support pathways. Requires a strong technical foundation, customer empathy, and the ability to influence internal stakeholders to drive resolution. Empowered to act decisively on behalf of the customer, ensuring their experience with Microsoft is enganced through expert intervention and strategic problem-solving. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Voice of Customer Gather a broad and deep understanding of customer feedback and trends. Develop and drive customer/partner listening plans and techniques. Analyze customer-related data and engage in critical conversations with stakeholders. Build actionable customer insights and employ storytelling for internal stakeholders. Prepare materials for Senior Leadership Teams (SLTs) and shape data-driven processes. Lead the development of problem statements and identify customer problems that need to be addressed. Customer Satisfaction Assess top opportunities for change in customer/partner processes, systems, and products. Develop and drive actionable improvements through relevant business groups. Navigate complex areas of the Microsoft organization and influence stakeholders. Shape stakeholder engagement approaches and capture feedback on improvement plans. Cultivate strategic partnerships and drive meaningful relationships across the customer landscape. Engage with senior leadership and influence them to drive customer and partner improvements. Participate in strategic and complex business planning and execution projects. Customer/Partner Obsession Act as chief customer and partner advocate in key business forums. Represent customer/partner interests and drive a customer-obsessed culture. Own accountability for customer loyalty and apply best practices. Cultivate broad understanding of customer experience, industry trends, and competitor knowledge. Become an expert on customers’ and partners’ business and share this knowledge with internal stakeholders. Shape processes and tools for knowledge gathering and sharing. Program Management Own and support critical programs impacting customer satisfaction (e.g., segmentation, account management). Ensure customer voice is included in planning and decision-making. Drive field awareness on escalation paths and involve leadership as needed. Collaborate across the organization for role clarity and cross-team synergies. Prepare customers for changes to products/services. Qualifications Bachelor’s Degree (or equivalent) in Sales, Marketing, Computer Science, Computer Engineering, IT, or related field AND 8+ years’ experience in change management, project management, customer engagement, organizational development, sales/business engagement, relationship management, analytics, or customer feedback/intelligence program management OR equivalent experience Solid technical understanding of Applications/Data scenarios and workloads Ability to stay up to date on new/improved Azure scenarios and workloads Demonstrated technical leadership through prior coaching/leadership roles Ability to act on customer escalation needs and orchestrate resources Project Management Professional (PMP) Incident Management Training Experience in customer-facing roles with technical expertise in escalation management Master’s Degree (or equivalent) AND 12+ years’ experience in relevant fields OR equivalent experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.