Business Analyst Salesforce CRM

As a Business Analyst at EIL Global, a leading IT services provider, you will be responsible for leveraging your expertise in Salesforce CRM to drive business efficiency and innovation through CRM solutions. Your primary focus will be on collaborating with technology teams and clients to enhance workflow automation and reporting. You will play a crucial role in handling CRM-related customer data objects like accounts, contacts, and leads, utilizing tools such as Data Cloud. Your responsibilities will include developing business solutions in an Agile framework, working closely with the IT team to deploy these solutions, and providing training to end-users. Additionally, you will be tasked with identifying and resolving data and functionality anomalies, ensuring data integrity, and supporting established business processes. To excel in this role, you should possess a strong academic background in Computer Science, Business, or Engineering, along with at least 5 years of experience in business analysis, data analysis, and customer-oriented roles. Experience in streaming data handling would be advantageous. Moreover, you must have excellent communication skills to interact effectively with business stakeholders, IT teams, and global project partners. Your ability to work collaboratively, lead project teams, and adapt to new technologies will be essential for success in this position. You should also demonstrate strong problem-solving skills, flexibility, and a commitment to delivering high-quality results. Additionally, proficiency in English language skills, both written and spoken, is a requirement for this role. If you are a motivated Business Analyst with a passion for driving business transformation through Salesforce CRM solutions, and you thrive in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity at EIL Global.,