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10.0 - 14.0 years
0 Lacs
maharashtra
On-site
You are a Senior Salesforce Administrator at Infinx Healthcare, responsible for leading the administration, enhancement, and governance of the Salesforce platform. In this role, you will support cross-functional teams across Sales, Customer Success, Marketing, and Finance to drive efficiency through automation, ensure data quality, and enable scalable business growth. Your key responsibilities include managing user and license administration, platform configuration, sandbox environments, proactive maintenance, DevOps support, business process enablement, user engagement, data quality improvements, integration oversight, documentation, and governance. To excel in this role, you must have at least 10 years of hands-on Salesforce Administration experience, possess a Certified Salesforce Administrator designation, and ideally additional certifications such as Advanced Administrator and Platform App Builder. A Bachelor's or Postgraduate degree in Computer Science, Information Systems, or a related field is required. You should have expertise in utilizing AI in day-to-day operations, a strong understanding of Salesforce platform capabilities, experience with Salesforce Products, Pricebook, Quote, Order configuration, and automation, proficiency in Apex code and triggers, and knowledge of Data Cloud and Agentforce. Strong analytical, problem-solving, and troubleshooting skills are essential, along with effective stakeholder management and excellent written and verbal communication skills in English. Desirable skills include being an active contributor to the Salesforce community, a passion for continuous learning and innovation, and familiarity with healthcare industry workflows and regulatory needs such as HIPAA and PHI.,
Posted 1 day ago
10.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Senior Salesforce Administrator Infinx Healthcare Location: Mumbai/Hyderabad (Preferred: Mumbai-based candidates with overlap with US time zone ET/CT) Department: Marketing (Revenue Operations) Experience: 10+ years Employment Type: Full-Time Reports To: Director of Marketing Position Summary We are looking for a Senior Salesforce Administrator to lead the administration, enhancement, and governance of our Salesforce platform. This role is crucial in supporting cross-functional teams across Sales, Customer Success, Marketing, and Fin riving efficiency through automation, ensuring data quality, and enabling scalable business growth. Key Responsibilities Salesforce Platform Management Own user and license management: creation, deactivation, role assignment, profiles, permission sets, public groups, OWD, and sharing rules. Perform platform configuration: Flows, assignment rules, approval processes, custom fields, page layouts, record types, dynamic layouts, apps, quick actions, custom settings, mobile admin, dashboards, and reports. Manage and optimize sandbox environments. Execute proactive maintenance: security audits, Optimizer usage, health checks, and platform updates. Development & Release Support Support DevOps and release management processes: plan and deploy configuration changes via change sets or third-party tools (e.g., Gearset, Copado). Understand and troubleshoot basic Apex code and triggers, in collaboration with development teams. Business Process Enablement Gather business requirements and translate them into scalable Salesforce solutions. Identify and promote underutilized features to improve user workflows and platform ROI. Create and maintain a clear Salesforce roadmap in collaboration with key stakeholders to ensure a seamless and effective implementation. User Engagement & Adoption Manage support ticket escalations and resolve user issues. Lead onboarding and continuous training for end-users and business teams. Communicate platform changes and enhancements across the organization. Monitor and improve user adoption metrics. Data & Integration Oversight Drive data quality improvements through automation, validation rules, and standardization processes. Manage third-party integrations, including: HubSpot (Marketing) ZoomInfo (Lead Enrichment) Zoom (Meetings) PandaDoc (eSignature/Documents) DataGroomr And other revenue cyclefocused platforms used by Sales, Marketing, and Finance teams. Documentation & Governance Maintain detailed technical and end-user documentation. Ensure best practices in change management, governance, and platform design. Required Qualifications 10+ years of hands-on Salesforce Administration experience , with a strong command of Sales Cloud. Certified Salesforce Administrator . Additional certifications are highly preferred: Advanced Administrator Platform App Builder Bachelor&aposs or Postgraduate degree in Computer Science, Information Systems, or related field. Required Skills & Attributes Use of AI in day-to-day operations, including integrating AI in Salesforce Open to learn and implementing new go-to-market revenue strategies and practices In-depth knowledge of Salesforce platform capabilities (Sales, Service, Marketing, and related features and functionality). Experience with Salesforce Products, Pricebook, Quote, Order configuration, and automation. Experience with Salesforce DevOps tools and release management. Excellent knowledge of Apex code and triggers. Working knowledge of Data Cloud and Agentforce. Strong analytical, problem-solving, and troubleshooting skills. Effective stakeholder management and the ability to translate business needs into technical solutions. Exceptional written and verbal communication skills in English. Experience in end-user training, support, and enablement. Experience in technical documentation and change control. Desirable Skills Active contributor to the Salesforce community. Demonstrates a passion for continuous learning and innovation in platform capabilities. Familiarity with healthcare industry workflows and regulatory needs (e.g., HIPAA, PHI). Show more Show less
Posted 1 day ago
8.0 - 14.0 years
11 - 14 Lacs
Pune, Maharashtra, India
On-site
Position Summary As a Salesforce Enterprise Architect at Gruve , you will be the principal architect, responsible for defining and driving the overall Salesforce strategy and architecture for our diverse clientele. You will provide technical leadership, guidance, and best practices, ensuring alignment with business objectives and maximizing the value of the Salesforce platform. This is a strategic role offering the opportunity to influence technology decisions, mentor top-tier talent, and accelerate your career in the cloud computing space. Key Responsibilities Enterprise Architecture Vision Develop and maintain a comprehensive Salesforce architecture roadmap, aligning with business strategy and long-term goals. Solution Architecture Design and architect complex, scalable, and high-performance Salesforce solutions across multiple clouds and integrations, considering security, performance, scalability, and maintainability. Technical Leadership & Mentorship Provide technical leadership and mentorship to development teams, fostering a culture of innovation and best practices. Stakeholder Management Collaborate with business stakeholders, understand their needs, and translate them into effective technical solutions. Communicate architectural decisions clearly and effectively. Salesforce Multi-Cloud Expertise Architect and implement solutions across all relevant Salesforce clouds, including: Sales Cloud Service Cloud Experience Cloud Marketing Cloud Data Cloud Industry-specific Clouds (e.g., Health Cloud, Financial Services Cloud) Integration Strategy Define and govern the enterprise integration strategy between Salesforce and other systems, leveraging APIs, middleware, and integration platforms like MuleSoft . Platform Governance Establish and enforce Salesforce governance policies, standards, and best practices to ensure consistency and quality across all projects. Risk Management Identify and mitigate potential technical risks and challenges. Develop contingency plans and ensure business continuity. Innovation & Research Stay at the forefront of Salesforce advancements, researching new technologies and trends, and recommending innovative solutions. Performance Optimization Design and implement strategies for optimizing Salesforce performance and scalability. Security & Compliance Ensure that all Salesforce solutions adhere to security best practices and regulatory requirements. Pre-Sales Support Contribute to pre-sales activities by providing technical expertise, developing solution proposals, and presenting technical demonstrations to potential clients. Collaborate with sales teams to understand client requirements and translate them into compelling technical solutions. Qualifications 15+ years of hands-on Salesforce development experience, with significant experience in architecting enterprise-level solutions. Deep expertise in Salesforce platform architecture, including governor limits, security, performance optimization, and best practices. Extensive experience designing and implementing solutions across multiple Salesforce clouds: Sales Cloud Service Cloud Experience Cloud Marketing Cloud Pardot Industry Clouds Strong experience with integration patterns, APIs, and integration platforms like MuleSoft. Proven ability to lead and mentor a team of architects and developers. Excellent communication, interpersonal, and presentation skills, with the ability to influence and lead technical discussions. Strong analytical, problem-solving, and decision-making skills. Experience with enterprise architecture frameworks (e.g., TOGAF) is a plus. Experience in a specific industry vertical (e.g., Legal, Tech, Healthcare, Financial Services) is a plus. Certifications Required: Salesforce Certified Platform Developer I Salesforce Certified Platform Developer II Salesforce Certified Technical Architect Preferred: Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Experience Cloud Consultant Salesforce Data Cloud Consultant MuleSoft Certified Developer
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
The Manager, AgentForce Development position at PwC requires a skilled and proactive individual to lead and oversee the development of custom solutions on the AgentForce platform within Salesforce. The role involves guiding a team of developers to optimize agent workflows, automate processes, and integrate AI technologies to enhance case management efficiency and decision-making. Collaboration with key stakeholders is essential to align business needs with technical solutions and ensure that AgentForce capabilities are leveraged across various use cases. The ideal candidate for this role should have hands-on experience with AgentForce, Apex, and AI-driven automation. They should demonstrate a proven track record of managing and collaborating with development teams to deliver high-quality, scalable solutions. Strong communication and leadership skills are essential for effectively leading and mentoring a team of developers, ensuring timely project delivery and maintaining high-quality standards. The candidate should also possess proficiency in Apex development, workflow automation, custom actions, and API integrations to enhance AgentForce workflows and decision-making processes. Key responsibilities of the Manager, AgentForce Development include team leadership and guidance, customization and implementation of AgentForce actions, overseeing Apex and workflow automation, implementing AI-driven routing strategies, managing cross-system integrations, designing scalable and maintainable solutions, collaborating with stakeholders to define technical requirements, and overseeing deployment activities to ensure thorough testing and quality assurance. Additional desired skills for this role include experience with advanced AgentForce features, familiarity with Salesforce Einstein integration, Salesforce certifications such as Application and System Architect, and understanding of cloud-native development architectures, particularly when integrating AgentForce with other cloud applications or microservices.,
Posted 2 days ago
8.0 - 13.0 years
9 - 15 Lacs
Mumbai, Maharashtra, India
On-site
Job description - Strategic Advisor who designs and delivers complex and enterprise scale Salesforce solutions for Customers - Bring together teams across different stakeholders to realize a vision - Can translate a customer s vision into a roadmap - Enjoys solving problems for customers - Articulate and present at an executive level Strategic accounts excellence is a niche team in the Sales and Distribution business unit of Salesforce India that will provide white glove treatment for a select set of strategic customers for the India region. This team will provide the right level of governance overseeing transformational programs for our customers, ensuring the program is on track with active participation across internal teams in Salesforce, program participants from customers, external stakeholders from our partners both consulting and technical. It takes grit, empathy, and a lot of creativity to help businesses achieve a digital transformation. Today, we re trusted advisors to the worlds most admired companies helping them connect to their customers, partners, and employees in a whole new way. Nothing is more important to us than customer success. As a Technical Architect of Strategic Accounts Excellence team, you will take on the role of ensuring customer success by solving complex problems and guiding the implementation partner. Responsibilities: - Has deep knowledge about the Salesforce C360, Platform, Integration cloud - Has solid understanding on Industry/DataCloud+AI+CRM products - Providing a smooth transition for the customer from pre-sales to post-sales - Drive partners implementation aligned to customers transformational objectives - Solve technical problems that might arise during the implementation - Build proof of concepts to articulate how a problem area could be addressed - Create integration, data migration and implementation strategies that maximise standard out of the box capabilities of the Salesforce platform. - Collaborate with various internal teams of Salesforce to clear technical obstacles - Highlight risks and create mitigation strategies that might derail the program - Speak the language of the customer and understand their business and technical landscape deeply - Collate assets and shares best practices across customers Required Skills/Experience: - 8-14 years experience implementing solutions on the Salesforce platform - Hands on experience on the Salesforce platform is a must for this role - Possess Salesforce Application & System Architect, Data Cloud , AI certifications or Industry Cloud Accreditation - Have played a critical part of large transformational programs for customers in the past - Extraordinary client facing skills with the ability to solve the clients needs and manage the program - Detail-oriented individuals with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. - Have thorough understanding of development methodologies like Agile, Waterfall
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
The Digital Success Engineering team at our organization is comprised of a diverse group of distributed software engineers, architects, and engineering managers who collaborate to develop Unified Experiences for our Trailblazers. As the pioneers of our products, we leverage Salesforce technology to create an intuitive and expert self-service platform that drives Trailblazer Success. As a Marketing Cloud Engineer (SMTS) in our Customer Engagement Engineering team, you will play a crucial role in providing technical solutions and support to our customers and business users. We are looking for someone with a strong background in the Salesforce Marketing Cloud platform, exceptional technical skills, and the ability to effectively communicate with stakeholders. The ideal candidate should excel in troubleshooting and coordinating operational issues within our Customer Engagement Ecosystem, working closely with various cross-functional teams to develop solutions and workarounds. Your responsibilities will include collaborating with business users, engineering teams, operations teams, and vendor teams to enhance existing and new business processes and systems functionality. You will be responsible for analyzing problems, providing root cause analysis, resolving issues, and planning long-term support strategies. Key Responsibilities: - Adapting to the Digital Success Engineering team structures and culture - Conducting technical requirements gathering, review, and architecture sessions - Translating business requirements into data architecture, data pipelines, and Salesforce Marketing Cloud software design - Providing guidance and thought leadership in resolving complex problems - Designing and implementing robust, scalable solutions for Salesforce Marketing Cloud projects - Triaging, troubleshooting, and ensuring timely issue resolution - Developing and maintaining technical expertise in assigned areas of product functionality - Engaging in continuous feedback with engineering and data platform teams - Communicating effectively with development, leadership, and business users - Collaborating with cross-functional teams to drive successful program execution - Meeting deadlines, prioritizing requests, and managing tasks efficiently - Serving as the primary contact for application support in Pacific time zone Professional Experience/Skills Required: - Bachelor's degree in Computer Science, Software Engineering, or equivalent - 8+ years of hands-on experience in Salesforce Marketing Cloud and related Salesforce Core products - Strong technical proficiency in various technologies including AMPScript, HTML, CSS, JavaScript, SQL, Python, etc. - Experience in systems integrations, APIs, marketing compliance, and security protocols - Ability to work under pressure, adapt quickly, and drive data-driven decisions - Excellent verbal and written communication skills - Proficiency in technical communication and project management - Strong analytical and problem-solving abilities Join our team and be part of a dynamic environment where your technical expertise and problem-solving skills will contribute to the success of our customers and business users.,
Posted 5 days ago
8.0 - 12.0 years
0 Lacs
delhi
On-site
You will be responsible for developing industry products/platforms from the ground up using SaaS and AI. Your primary focus will be to collaborate on creating AI/GenAI accelerators for SFDC implementation, automating repetitive activities of software/SaaS implementation lifecycle such as requirement gathering, user story creation, code generation, quality assurance, and deployment. It is essential to have a strong proficiency in setting up and delivering products/platforms. To be successful in this role, you should have 8-12 years of experience in developing, architecting, and implementing CRM-based technologies. You must be experienced in architecting, delivering, and supporting Salesforce-based systems including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce CPQ, Salesforce Experience Cloud, and Saleforce Data Cloud. Expertise in LWC, technical leadership, architecting, and ownership of delivery are key qualifications required for this position. Your strong verbal and written communication skills will be vital in effectively communicating technical information to non-technical partners and listening to identified concerns to adapt accordingly. You should possess the ability to influence across multiple functions, both technical and non-technical, and thrive under pressure and tight deadlines. Building up a working knowledge of applications by collaborating with others and staying updated on new apps/technologies is crucial. A continuous desire to learn and develop your current knowledge and skillset, flexibility in approach, and problem-solving skills with a strong intuition for business and knowledge of current technological trends and business concepts are essential traits for this role. Preferred skills for this position include expertise in Salesforce, Sales Cloud, Salesforce Service Cloud, Salesforce CPQ, Salesforce Experience Cloud, Saleforce Data Cloud, and good expertise in coding and architecture.,
Posted 6 days ago
10.0 - 12.0 years
3 - 15 Lacs
Lucknow, Uttar Pradesh, India
On-site
Role Expectations Salesforce Service Cloud and Contact Center Design and implement best-in-class Salesforce-based call center solutions Optimize customer and agent experiences, workflows, and omnichannel processes using Salesforce tools such as Experience Cloud, Service Cloud, Voice, CPQ, BOTs, SMS, Online Sites, Order Management, Data Cloud, Einstein/Gen AI, and Unified Knowledge Ensure seamless omnichannel, end-to-end customer and agent experience across the contact center Leadership Lead and mentor a team of Salesforce practitioners Ensure alignment with Salesforce best practices and standards Solution Design Participate in pre-sales meetings and sales opportunities Create scalable and client-aligned solutions, estimate effort, and present proposals Lead requirements definition and solution design workshops Map business requirements to functional/technical solutions using out-of-the-box and custom Salesforce features Prepare solution blueprints and gap analysis Project Delivery Oversee the full lifecycle of Salesforce solution implementation Guide business process design, system build, testing, and deployment Validate technical depth and assign correct resources Manage demos, UAT sessions, and ensure client satisfaction Architect scalable, secure, and performance-driven solutions Handle configurations, customizations, security models, and user setup Manage documentation of data mapping, workflows, and process improvements Lead Salesforce integration with external systems using APIs and middleware Utilize Einstein/Gen AI for insights and automation Industry Knowledge Apply domain-specific expertise to build industry-relevant Salesforce solutions Customize Salesforce to meet sectoral regulations and compliance needs Stay informed on industry trends and leverage Salesforce Industry Cloud Continuous Improvement and Innovation Keep up with Salesforce releases and recommend upgrades or enhancements Innovate and implement improvements for new and existing Salesforce environments Deliver user training and ongoing client/team support Documentation Maintain detailed and updated documentation for solutions and implementations Ensure proper knowledge transfer for long-term sustainability Qualifications 7+ years of experience with Salesforce implementations 10+ years in enterprise software application delivery Expertise in Salesforce Service Cloud and contact center design Strong integration knowledge across systems and middleware Industry experience in finance, healthcare, retail, tech, or other sectors Experience with Salesforce Einstein and Gen AI features (preferred) Education Bachelor's degree in Computer Science, IT, or related field Salesforce Certifications Salesforce Administrator (required) Salesforce Service Cloud (required) Experience Cloud (preferred) Data Cloud (preferred) Architect-level certifications for Contact Center (preferred) Soft Skills Strong leadership and mentoring abilities Excellent problem-solving and analytical thinking Clear and effective communication and collaboration skills Team-oriented mindset with attention to quality and detail Experience working in Agile/Scrum environments
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Salesforce Multi Cloud Administrator, you will play a critical role in developing and optimizing Salesforce solutions, focusing on Salesforce CRM, Loyalty Management, and Service Cloud platforms. Your responsibilities include overseeing the administration of the Salesforce platform, collaborating with internal stakeholders and cross-functional teams, and gathering requirements to enhance business processes for overall company success. You will be involved in system administration tasks by understanding project requirements, coordinating with implementation teams, configuring Salesforce according to project specifications, managing timelines, and ensuring smooth project delivery from start to finish. Understanding business requirements and translating them into effective Salesforce configurations is another key responsibility. You will collaborate closely with the implementation team and business stakeholders to conduct thorough requirements analysis, identify gaps, recommend best practices, and propose solutions aligning with long-term objectives. Utilizing your expertise in Salesforce Service Cloud, Loyalty Management CRM, and Experience Cloud, you will configure and customize solutions to meet specific business needs. This involves setting up custom objects, fields, workflows, validation rules, and page layouts to optimize business processes, enhance user experience, and drive efficiency. Ensuring seamless integration between Salesforce and Marketing Cloud is essential for maximizing the value of both platforms. You will design, configure, and test integrations, manage API connections, configure data mappings, and troubleshoot integration issues to ensure data consistency and reliability. Developing and implementing Salesforce Flows and automation processes is crucial to streamline business workflows and enhance user experience. Using tools like Process Builder, Flow Builder, and Workflow Rules, you will automate tasks, trigger actions, and enforce business rules within Salesforce. Managing data models, including data migration, cleansing, and maintenance, is vital for data integrity and accuracy within Salesforce. You will contribute to designing and implementing data models, mapping data sources, performing data migrations, and supporting data quality measures. Configuring and maintaining security settings within Salesforce is crucial to safeguard data and ensure compliance with security policies. You will work with project teams and clients to define roles, profiles, permissions, sharing settings, and implement encryption and data masking techniques. Providing training and support to clients" end-users is essential for driving adoption and proficiency in using Salesforce solutions. This includes developing training materials, conducting user training sessions, troubleshooting technical issues, providing guidance on best practices, and facilitating continuous learning. Qualifications for this role include 3+ years of experience administering Salesforce platforms, Salesforce Administrator Certification, proficiency in Salesforce administration tasks, experience with Salesforce integrations, strong problem-solving skills, ability to collaborate effectively, knowledge of Agile and Scrum methodologies, familiarity with tools like Jira and Confluence, and additional certifications are a plus.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
delhi
On-site
We are seeking an experienced Salesforce Einstein Generative AI Developer to join our dynamic remote team. This role is perfect for a Salesforce expert who is enthusiastic about creating intelligent, AI-driven CRM solutions to enrich user experience, increase automation, and personalize customer engagement on a large scale. As a crucial member of our technology team, your responsibilities will include designing, developing, and implementing innovative solutions using Salesforce Einstein Gen AI capabilities. You should have in-depth technical knowledge of Salesforce Clouds and AI tools, as well as strong problem-solving skills and a deep understanding of business workflows. Your key responsibilities will involve designing, developing, and deploying AI-powered features utilizing Salesforce Einstein Generative AI tools like Einstein Bots, Prompt Builder, AI Studio, and Model Builder. You will be tasked with implementing intelligent automation to enhance CRM functionalities within Sales Cloud and Service Cloud, developing custom solutions using Apex, LWC (Lightning Web Components), and integrating with third-party systems via REST APIs. Additionally, you will collaborate with various components like Einstein Copilot, Data Cloud, and Omnichannel to create unified, personalized user experiences, and ensure the translation of complex business requirements into scalable and maintainable technical solutions. Quality and consistency in development will be maintained by utilizing CI/CD tools such as Copado, Git, and adhering to best practices in DevOps and Agile methodologies. Furthermore, you will collaborate with product managers, architects, and business stakeholders in a cross-functional manner. Required Qualifications: - Possess 7+ years of experience as a Salesforce Developer, with a strong grasp of the Salesforce ecosystem. - Hands-on experience with Einstein Gen AI, including Prompt Builder, Model Builder, and AI Studio. - Proficiency in Sales Cloud, Service Cloud, Apex, LWC, and API integrations (REST/SOAP). - Strong understanding of CRM workflows, data models, and customer engagement strategies. - Familiarity with CI/CD tools (e.g., Copado, Git), Agile methodologies, and DevOps practices. - Excellent communication, analytical, and problem-solving abilities. - Ability to work independently in a fast-paced, remote team environment. Preferred Qualifications: - Experience with Einstein Copilot, Data Cloud, and Omnichannel integrations. - Possess Salesforce certifications such as Einstein AI, AI Associate, or Salesforce Platform Developer. - Exposure to MLOps or integration of external AI/ML models with Salesforce.,
Posted 1 week ago
6.0 - 10.0 years
8 - 13 Lacs
Indore, Pune, Bengaluru
Hybrid
We seek a Salesforce Developer Senior Level who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era. Location - Bangalore/Pune/Indore/Ahmedabad/Hyderabad What you can expect in the role: Collaborate with business, design and technical teams to thoroughly understand market needs and product requirements. Represent the product in the design and development process, ensuring product integrity throughout the product life cycle. Participation in pre sales and business development actively seeking new opportunities. Lead sound agile product management/ownership aspects and tasks such as vision, inception, product strategy, release plan, backlog management, agile requirements,life cycle management and change management. Serves as client advocate, providing expertise to technical and business audiences to help resolve client or team issues as well as highlighting risks. Participates in coaching and mentoring, follow up, and feedback of team members. Participates in thought leadership exercises and suggests opportunities for improvement. Negotiator: Creatively pursues and effectively presents win-win scenarios for client, POD and Globant Client-oriented: Through solid business acumen, builds empathy and cherishes the value of maintaining a good relationship with the client, centered in value outcome Attitude of transparency: Brings disclosure transparency to the business, fostering trust and alignment Servant leader: Inspires others through his/her example, Empowers the team and is willing to get their hands dirty to get things done Facilitative: Leads demonstrates value-add principles to a team while keeping things moving in the right direction and creating actionable outcomes Communicative and social: Communicates effectively and respectfully Proactive: Passionate and high-energy Continuous learner: Care about learning new things and improving existing challenges Critical thinker: Eager to question ideas and assumptions with logic and clear rationale rather than accepting the status quo Organized: Makes effective use of time and promotes timeboxing Resilient: Recovers from (recurrent) difficult situations with positive and learning attitude Visionary: Dreamer that inspires action that generates a big impact Collaborator: Bringing and bridging the business with dependant business units to develop holistic solutions that drive business value and customer delight Focused: Developing and refining an expertise in subject matter in order to deliver exceptional value to the business Being able to handle pressure Flexibility and sense of urgency. Autonomy Client orientation: interview engage with stakeholders, understand clients needs. Sharing: Recurrently create status presentation documents narrating and showing what was done Planing: Clear view of project scope Estimation: estimation of your work and or the teams work that could affect the project deliverables. Communication: be clear and concise in your verbal communication with colleagues. Team work: co-operating with fellow members while nurturing their aspirations. Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to positively impact the world.
Posted 1 week ago
0.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Inviting applications for the role of Lead Consultant, Salesforce Developer- Data Cloud In this role you will be responsible for designing, developing, and implementing solutions using Data Cloud and Salesforce OMS primarily. Salesforce Developer with a strong understanding of Agentforce and hands on development experience of Data Cloud. Responsibilities: Data Cloud Development (Essential): . Design and implement data pipelines to ingest, transform, and load data into Data Cloud. . Develop data models and data flows to enable advanced analytics and insights. . Create data visualizations and dashboards to communicate data-driven insights. . Integrate machine learning and AI models into Data Cloud to enhance data analysis and prediction. Agentforce Development (good to have): . Design, develop, and deploy Agentforce agents to automate tasks and improve customer service efficiency. . Experience in writing complex and multi-step Prompt Builder steps and flows . Implement complex Agentforce orchestration flows to automate multi-step processes. . Integrate Agentforce with Data Cloud, OMS, Service Cloud, Experience Cloud and other relevant systems both internal Salesforce systems and external platforms . Train and support users on Agentforce best practices. . Optimize Agentforce agents for performance and scalability. . Monitor Agentforce agents for errors and performance issues and implement corrective actions. Minimum Qualification: . Bachelor%27s or Master%27s degree in Computer Science, Information Technology, or a related field. . Proven experience in cloud data engineering or a similar role. . Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud. . Proficiency in programming languages such as Python, Java, or Scala. . Experience with data modeling, ETL processes, and data warehousing. . Excellent problem-solving skills and attention to detail. . Strong communication and collaboration skills.
Posted 1 week ago
7.0 - 12.0 years
20 - 25 Lacs
Hyderabad
Hybrid
#Hiring Alert!!!! #JobSeekers ! We are hiring Salesforce Developer Location: #Hyderabad Role Type: Contract to Hire Experience: 7 Years Rel EXP: 6+ Years Professional Skills & Qualifications: A seasoned SFDC Developer with 8 to 10 years of comprehensive experience on Salesforce platforms, specializing in Salesforce Data Cloud and Service Cloud projects . Proficient in designing, developing, and deploying scalable solutions using Salesforce Data Cloud tools and technologies, including building custom applications, integrations, and data pipelines. Experienced in setting up and customizing Service Cloud Console, Omni-Channel setup, and skill-based routing to optimize customer service operations. Skilled in Apex, Lightning Web Components (LWC), Salesforce APIs, SOSL, SOQL, REST-based web services, XML, and JavaScript. Adept at creating and maintaining technical documentation such as design specifications, test plans, and user guides, while ensuring high quality and performance through rigorous testing and debugging. Possesses a strong understanding of integrations, cloud-based data infrastructure, and the Salesforce Platform, with hands-on experience in the Org development model and Agile frameworks. Certified as a Platform Developer I, with Platform Developer II and Service Cloud Consultant certifications preferred If you are Interested, please forward your resume directly to " Chandana.y@kaizentek.com " or can apply on below job posting.
Posted 1 week ago
5.0 - 10.0 years
5 - 10 Lacs
Hyderabad, Telangana, India
On-site
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Architect - Digital Solution Consultant Lead Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN). Salesforce Architect Experience Required: Minimum 5 years Certifications Preferred: - Salesforce Certified Architect Job Description: We are seeking an experienced Salesforce Architect with a minimum of 8 years of experience to join our dynamic team. The ideal candidate will have a strong background in leading and delivering enterprise IT projects. The candidate should be an innovative professional with a proven ability to identify, analyze, and solve problems to increase customer satisfaction. Key Responsibilities: - Act as a Program Level Solution Architect managing multiple projects simultaneously. - Lead AI implementation in our Salesforce Org, using Agents, prompt builder, Einsteing and Slack. - Prepare and define roadmaps for 12+ month efforts and work with the team to accomplish assigned features/tasks. - Interact directly with stakeholders and senior executives in Security, Internal Audit, SOX, and Legal. - Work within Onshore-Offshore models, ensuring all projects are delivered on time and within constraints. - Deliver workable prototypes in Salesforce Sandbox, where the development team can expand their use and implement them in additional use cases. Work within Onshore-Offshore models, ensuring all projects are deliver Specialties: - Strong analytical, interpersonal, and communication skills. - Self-motivated with an independent problem-solving attitude. - Dedicated, result-oriented Solution and Technical Architect specialized in Salesforce platform. - Proficient in designing, implementing, and supporting large-scale solutions. - Adept at designing and implementing effective technical business solutions adhering to platform best practices. - Quick to assimilate new ideas and concepts with a logical and analytic approach to solving complex problems. Technical Expertise: - Salesforce Sales Cloud, Service Cloud and platform Implementations - Process Automation tools (Process builder, flows, workflows, approval processes) - Sharing & security rules Prefered Certifications: - System Architect - Application Architect - Integration Architecture Designer - Data Architecture and Management Designer - Data Cloud Consultant - Development Lifecycle and Deployment Designer - Identity and Access Management Designer - Sharing and Visibility Designer - Service Cloud Consultant - Sales Cloud Consultant - Platform Developer II - Platform Developer I - Platform App Builder - AI Associate - Associate - Administrator - Advanced Administrator
Posted 1 week ago
3.0 - 4.0 years
3 - 4 Lacs
Hyderabad, Telangana, India
On-site
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Data Cloud Specialist -Digital Technology Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). Job Title: Salesforce Data Cloud Specialist Location: [Hybrid] Experience: 3 years Job Summary: We are seeking a skilled Salesforce Data Cloud Specialist to manage and optimize customer data platforms, ensuring seamless integration and data orchestration across Salesforce ecosystems. The ideal candidate will have strong expertise in managing Data Cloud, configuring customer data platforms, and aligning data models with business needs to provide actionable insights. Key Responsibilities: Implement and configure Salesforce Data Cloud to unify and segment customer data effectively. Design and manage data models that integrate seamlessly with Salesforce platforms, ensuring high-quality data ingestion and transformation. Work closely with stakeholders to understand business requirements and translate them into technical solutions. Build and manage data pipelines to aggregate and cleanse data from multiple sources. Develop rules for data normalization, identity resolution, and deduplication. Ensure data compliance, security, and privacy standards are maintained. Collaborate with marketing, sales, and analytics teams to leverage Data Cloud capabilities to improve customer engagement and personalization. Troubleshoot and optimize Data Cloud performance, ensuring timely resolution of issues. Required Skills and Qualifications: Strong hands-on experience with Salesforce Data Cloud (formerly known as Customer Data Platform). Proficiency in data modeling, ETL processes, and data integration with Salesforce ecosystems. Knowledge of Salesforce CRM, Marketing Cloud, and related modules. Experience with API integrations and data connectors. Familiarity with identity resolution and customer segmentation techniques. Strong understanding of data governance, privacy, and compliance requirements. Analytical mindset with the ability to derive actionable insights from data. Excellent communication and collaboration skills. Preferred Skills: Salesforce certifications such as Salesforce Certified Data Cloud Specialist or related certifications. Hands-on experience with SQL, Python, or other data manipulation tools. Familiarity with AI/ML models for predictive analytics in customer data. Educational Qualifications: Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
Hyderabad, Telangana, India
On-site
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Data Cloud Specialist to join our team in Hyderabad, Telangana (IN-TG), India (IN). Job Title: Salesforce Data Cloud Specialist Location: Hybrid Experience: 3-5 years Job Summary: We are seeking a skilled Salesforce Data Cloud Specialist to manage and optimize customer data platforms, ensuring seamless integration and data orchestration across Salesforce ecosystems. The ideal candidate will have strong expertise in managing Data Cloud, configuring customer data platforms, and aligning data models with business needs to provide actionable insights. Key Responsibilities: Implement and configure Salesforce Data Cloud to unify and segment customer data effectively. Design and manage data models that integrate seamlessly with Salesforce platforms, ensuring high-quality data ingestion and transformation. Work closely with stakeholders to understand business requirements and translate them into technical solutions. Build and manage data pipelines to aggregate and cleanse data from multiple sources. Develop rules for data normalization, identity resolution, and deduplication. Ensure data compliance, security, and privacy standards are maintained. Collaborate with marketing, sales, and analytics teams to leverage Data Cloud capabilities to improve customer engagement and personalization. Troubleshoot and optimize Data Cloud performance, ensuring timely resolution of issues. Required Skills and Qualifications: Strong hands-on experience with Salesforce Data Cloud (formerly known as Customer Data Platform). Proficiency in data modeling, ETL processes, and data integration with Salesforce ecosystems. Knowledge of Salesforce CRM, Marketing Cloud, and related modules. Experience with API integrations and data connectors. Familiarity with identity resolution and customer segmentation techniques. Strong understanding of data governance, privacy, and compliance requirements. Analytical mindset with the ability to derive actionable insights from data. Excellent communication and collaboration skills. Preferred Skills: Salesforce certifications such as Salesforce Certified Data Cloud Specialist or related certifications. Hands-on experience with SQL, Python, or other data manipulation tools. Familiarity with AI/ML models for predictive analytics in customer data. Educational Qualifications: Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As a Technical Architect - DevOps at Salesforce, you are responsible for advising, designing, and managing deployment orchestration solutions for complex Salesforce implementations. Your role involves collaborating closely with Delivery Managers, Technical Architects, Solution Architects, and Account Teams, as well as engaging directly with clients to architect DevOps solutions tailored to their specific needs. In this position, you play a crucial role in ensuring that solutions align with industry best practices to drive long-term customer success. You are expected to be both a big-picture thinker and an in-depth problem solver, with extensive technical expertise. Your focus is on designing resilient systems that can handle high volumes and critical demands while considering both technical and enterprise-level considerations. Your responsibilities include collaborating with client stakeholders to define requirements and deliverables, assessing existing DevOps processes and tools to recommend improvements, designing and implementing best-fit DevOps solutions, driving the selection and implementation of DevOps tools and technologies, leading DevOps design sessions, and documenting best practices. You will also be responsible for developing and enforcing DevOps frameworks and governance models for consistency across deployments, overseeing and governing Salesforce projects, ensuring successful continuous delivery deployments, and supporting pre-sales activities. To be successful in this role, you are required to have 10+ years of CRM experience, with at least 8 years specifically on the Salesforce platform. You should possess expert knowledge of the Salesforce product suite, strong understanding of environment management, release management, version control best practices, and deployment methodologies. Additionally, you should have experience with various CI/CD tools, version control systems, software configuration management, Docker, test automation, code quality tools, performance monitoring, security integration into CI/CD pipelines, and more. A Bachelor's degree in Computer Science, Technology, or equivalent experience is required, along with Salesforce certifications or the ability to obtain them upon hire. Your experience will be evaluated based on core proficiencies, including leadership roles, military experience, volunteer work, and professional background. This role may involve travel to client sites as needed, estimated at 50-75%. If you are passionate about leveraging technology to drive positive change and are looking to be part of a dynamic team that values innovation and collaboration, we welcome you to join us at Salesforce.,
Posted 1 week ago
10.0 - 16.0 years
0 Lacs
haryana
On-site
The Account Executive will be responsible for driving sales revenue and managing relationships with specified customers within the Large Enterprise Vertical in the assigned geographical region. You will represent the complete portfolio of Analytics from Salesforce, including CRM-Analytics, Tableau, Data Cloud for Tableau, etc. Demonstrating relentless Customer Focus, you will manage all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing. This role is a quota-carrying sales position. Your responsibilities will include creating and executing effective territory and account plans for the specified region/customer base to deliver sales objectives. You will need to meet and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory. Additionally, you will lead/leverage a matrix account team to develop and manage the sales pipeline while enhancing customer relationships and value. Building and managing strategic partner alliances and relationships will also be part of your role. Furthermore, you will be required to manage and track customer and transactional information in a CRM system, provide regular and accurate reporting of pipeline and forecast, and nurture and expand the company's relationship with customer accounts of various sizes and industries. Driving customer success by developing a deep understanding of customers" business and industry challenges, market competition, competitive issues, and products is essential. Effective communication with leadership, customers, and extended team and partners is crucial. As an ideal candidate, you should have 10-16 years of strong field-based enterprise software sales experience in the Large Enterprise Segment. You should have a track record of consistent overachievement of sales goals in a large geographic territory. Being highly driven with an execution focus, a strong sense of urgency, and a belief in Tableau's mission is necessary. Experience with analytics, data, databases, or business intelligence is preferred, and relevant degree qualifications are a plus. You should be willing to go the extra mile with a strong work ethic, be self-directed and resourceful, and possess excellent communication skills. Salesforce values company builders and expects you to be on the constant lookout for the best talent to bring onboard to help continue building one of the best companies in the world.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
The Digital Success Engineering team is looking for an experienced Marketing Cloud Engineer (SMTS) to join the Customer Engagement Engineering team. In this role, you will be responsible for providing product support to customers and business users by leveraging your strong Salesforce Marketing Cloud platform knowledge, technical expertise, and exceptional business-facing skills. You will work closely with various teams to understand, troubleshoot, and coordinate operational issues within the Customer Engagement Ecosystem. Your responsibilities will include conducting technical requirements gathering, designing and implementing robust solutions for Salesforce Marketing Cloud projects, and ensuring seamless integration with internal and external systems. You will also be expected to triage and troubleshoot issues, demonstrate analytical and problem-solving expertise, and maintain technical and domain expertise in your assigned areas. To succeed in this role, you must have a Bachelor's degree in Computer Science, Software Engineering, or a related field, along with at least 8 years of hands-on experience in Salesforce Marketing Cloud and other Salesforce Core products. You should be a self-starter, able to work under pressure, and possess advanced knowledge in systems integrations, APIs, marketing compliance, and security protocols. Proficiency in various technical tools and languages such as AMPScript, HTML, CSS, JavaScript, SQL, Python, and Rest API is required. Additionally, you must have excellent communication skills to effectively collaborate with cross-functional teams, provide thought leadership, and drive successful digital program execution. Your project management skills should be top-notch, enabling you to organize, prioritize, and simplify engineering work across different technical domains. If you are a problem solver with a passion for technology, possess exceptional communication skills, and thrive in a fast-paced environment, we encourage you to apply for this role and be a key player in our Digital Success Engineering team.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Lead Consultant, Salesforce Developer- Data Cloud at Genpact, you will play a crucial role in designing, developing, and implementing solutions primarily using Data Cloud and Salesforce OMS. Your responsibilities will encompass Data Cloud development, including designing and implementing data pipelines, developing data models and flows, creating data visualizations, and integrating machine learning models. Additionally, you will work on Agentforce development, automating tasks, improving customer service efficiency, and integrating Agentforce with various systems. Your key responsibilities will include designing and implementing data pipelines to ingest, transform, and load data into Data Cloud, developing data models for advanced analytics, creating data visualizations and dashboards for insights communication, and integrating machine learning and AI models into Data Cloud for enhanced analysis and prediction. In the domain of Agentforce development, you will focus on designing, developing, and deploying Agentforce agents for task automation and customer service efficiency improvement. You will also be responsible for writing complex Prompt Builder steps, implementing complex orchestration flows, integrating Agentforce with various systems, training users on best practices, optimizing Agentforce agents, and monitoring them for errors and performance issues. To qualify for this role, you must hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. You should have proven experience in cloud data engineering or a similar role, strong knowledge of cloud platforms like AWS, Azure, or Google Cloud, proficiency in programming languages such as Python, Java, or Scala, experience with data modeling, ETL processes, and data warehousing, excellent problem-solving skills, attention to detail, as well as strong communication and collaboration skills. If you are passionate about leveraging your expertise in Salesforce development, Data Cloud, and Agentforce to drive impactful solutions and contribute to the digital transformation of leading enterprises, this role at Genpact offers you an exciting opportunity to make a difference.,
Posted 1 week ago
3.0 - 7.0 years
3 - 7 Lacs
Hyderabad, Telangana, India
On-site
Job Description Ensures the quality and performance of Salesforce implementations by designing and overseeing testing strategies, frameworks, and quality assurance processes. Key Responsibilities: - Prepare the Test Plans for Salesforce Low-Code Solutions - Work with Sales Cloud SI to align testing plans for common release - Lead Discovery form Testing Perspective Required Skills and Qualifications: - Experience working with Salesforce Low Code Solutions ( SFMC, SFMC Account Engagement, Data Cloud) - Experience working in multi-vendor environment - Manual Testing / Knowledge of Automated Testing ( Out of scope for this project but some recommendations can be provided) Must have Skills : Salesforce Core, Salesforce SFMC AE, multi-vendor environment Nice: knowledge of Data Cloud, Salesforce Marketing Cloud Account Engagement
Posted 2 weeks ago
3.0 - 7.0 years
18 - 22 Lacs
Mumbai
Work from Office
Note : CDP implementation mandatory . SFDC certificate mandatory. Job Description: • Design, develop, and deploy solutions on Salesforce Data Cloud platform. • CDP Implementation mandatory. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. Build custom applications, integrations, and data pipelines using Salesforce Data Cloud tools and technologies • Develop and optimize data models to support business processes and reporting needs. • Implement data governance and security best practices to ensure data integrity and compliance. • Perform troubleshooting, debugging, and performance tuning of Salesforce Data Cloud solutions. • Stay current with Salesforce Data Cloud updates, best practices, and industry trends. • Provide technical guidance and support to other team members and end-users. • Document solution designs, configurations, and customizations. • SFDC certification mandatory. Qualifications: • Bachelors degree in computer science, Information Technology, or related field. • 3+ years of experience in software development with a focus on Salesforce platform. • Familiarity with data governance principles and practices. • Excellent problem-solving and analytical skills. • Effective communication and collaboration abilities Role & responsibilities
Posted 2 weeks ago
5.0 - 10.0 years
13 - 20 Lacs
Bengaluru
Remote
Develop and implement solutions within Salesforce Data Cloud,focusing on datadriven insights and integrations Design,develop and maintain custom solutions using Apexand Lightning Web Component Troublesht issues in Salesforce Data Cloud environments Required Candidate profile 3 years of experience as a Salesforce Developer with a strong focus on Salesforce Data Cloud Completed 2 successful Salesforce Data Cloud projects. Strong development skills in Apex and LWC
Posted 2 weeks ago
5.0 - 10.0 years
12 - 22 Lacs
Hyderabad
Hybrid
Proven experience as a Salesforce Engineer or similar role. Strong understanding of Salesforce integration techniques and tools. Expertise in Agentforce and its application within Salesforce environments. Proficiency in Data Cloud and data management best practices. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Are you someone who excels as a Strategic Advisor, designing and implementing complex and enterprise-scale Salesforce solutions for Customers Do you have the ability to bring together teams from various stakeholders to actualize a shared vision and translate a customer's vision into a well-defined roadmap Are you passionate about solving problems for customers and possess the skills to articulate and present at an executive level Join our Strategic Accounts Excellence team in the Sales and Distribution business unit of Salesforce India. This niche team provides specialized attention to a select group of strategic customers in the India region, ensuring a high level of governance and active participation across internal teams, customers, and external stakeholders. As a Technical Architect within this team, you will play a crucial role in ensuring customer success by addressing complex challenges and guiding implementation partners. As a Technical Architect specializing in Salesforce Marketing Cloud, you will lead the design and implementation of cutting-edge marketing solutions, focusing on areas such as Marketing Cloud Engagement, Personalization, Data Cloud, and Intelligence. The ideal candidate will have a strong background in architecting scalable solutions within the Salesforce ecosystem, collaborating with cross-functional teams to drive digital transformation and enhance customer experiences. Key Responsibilities: - Architectural Leadership: Design end-to-end Salesforce Marketing Cloud solutions incorporating Engagement, Personalization, Data Cloud, and Intelligence components. Define technical architecture and integration strategies aligned with business objectives. - Solution Development & Implementation: Lead technical teams in configuring, customizing, and deploying Salesforce Marketing Cloud components. Develop integrations with internal and third-party systems to ensure seamless data flow and system interoperability. - Technical Strategy & Innovation: Evaluate emerging technologies to enhance Salesforce Marketing Cloud. Provide thought leadership in marketing automation, data analytics, and personalized customer engagement. - Project & Stakeholder Management: Collaborate with business and IT stakeholders to translate requirements into effective solutions. Manage project timelines, deliverables, and ensure quality standards. - Best Practices: Establish technical documentation, coding standards, and architectural guidelines. Required Qualifications: - 10+ years in IT with a focus on Salesforce implementations, particularly in Marketing Cloud. - Proficiency in Marketing Cloud Engagement, Personalization, Data Cloud, and Intelligence solutions. - Strong skills in cloud architecture, API integrations, data management, and automation frameworks. - Experience in developing and maintaining complex integrations and data pipelines. - Salesforce certifications like Salesforce Marketing Cloud Consultant, Developer, or Technical Architect preferred. - Excellent analytical, problem-solving, communication, leadership, and stakeholder management skills. - Ability to thrive in a fast-paced environment, manage multiple priorities, and adapt to occasional travel and flexible working arrangements.,
Posted 2 weeks ago
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