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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will play a critical role as a Customer Data Platform (CDP) Operations Specialist at Amgen, enabling personalized, data-driven customer engagement across the omnichannel ecosystem. Your responsibilities will include: - Building and managing audience segmentation and activation using Salesforce Customer Data Platform (CDP), Data Cloud, to enable personalized, data-driven campaigns. - Configuring and validating data source trust, identity resolution, and profile stitching rules within Salesforce Data Cloud to ensure accurate and unified customer profiles. - Collaborating with data engineering and analytics teams to maintain scalable, reliable data pipelines feeding into CDP. - Implementing audience governance frameworks to ensure data privacy, compliance (e.g., CAN-SPAM, CCPA, GDPR), and consistency in audience usage. - Supporting campaign orchestration by defining entry criteria, decision splits, and activation logic tied to unified CDP segments. - Conducting QA and UAT of CDP audiences and integrations to validate accuracy, coverage, and expected campaign performance. - Monitoring segment performance, activation trends, and data flows, providing insights and recommendations for optimization. - Staying current on Salesforce CDP enhancements, features, and best practices, contributing to continuous improvement and knowledge sharing across the organization. - Managing Data Lake Object (DLO) -to-Data Model Object (DMO) mapping to ensure seamless alignment between ingested data and the business-ready canonical model. - Supporting new data ingestions in collaboration with the DTI team, ensuring data integrity and scalability. - Overseeing data transformation monitoring and maintenance within CDP, proactively addressing errors or inefficiencies. - Driving identity resolution processes to unify customer records across systems. - Ensuring the DMO layer is business-ready by validating that fields, objects, and naming conventions are meaningful to business users. - Partnering with the Campaign Execution team to resolve technical challenges in segmentation and activation, ensuring smooth downstream execution. - Facilitating cross-functional issue resolution, coordinating between business, data engineering, and tech teams to address blockers and ensure timely delivery. Qualifications: - Masters degree with 5+ years of relevant experience in Marketing Technology, CRM, Data Analytics, Computer Science, or related field; OR - Bachelors degree with 5+ years of relevant experience. - Strong understanding of digital compliance, web accessibility, and regulated industry standards. - Excellent communication, stakeholder management, and project delivery skills. Preferred Experience: - Pharmaceutical or healthcare sector experience. - Familiarity with Agile methodologies and sprint-based delivery. - Working knowledge of Salesforce Marketing Cloud or other CRM platforms. - Technical understanding of web architectures, APIs, and performance optimization. Functional Skills: Must-Have Skills: - Hands-on experience with Salesforce CDP (Data Cloud) for segmentation, audience management, and activation. - Familiarity with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, Mobile Studio, Advertising Studio). - Proficiency in SQL/SOQL and understanding of data structures in CRM and CDP environments. - Knowledge of data privacy, governance, and compliance standards in the U.S. (e.g., CAN-SPAM, CCPA, GDPR). Good-to-Have Skills: - Exposure to identity resolution concepts and methodologies. - Experience integrating CDP segments into multichannel orchestration tools. - Familiarity with marketing analytics tools and data visualization platforms. - Experience working in agile methodologies and sprint planning processes. PROFESSIONAL CERTIFICATIONS: - Preferred Salesforce Data Cloud Consultant certification. - Preferred Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud Consultant, Marketing Cloud Developer). SOFT SKILLS: - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and collaboration skills; partner with technical/non-technical stakeholders. - Effective organizational skills with the ability to manage multiple initiatives simultaneously. - Demonstrated ability to thrive in a fast-paced, agile environment. - Strong presentation skills to communicate CDP insights and operational results to stakeholders.,

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10.0 - 20.0 years

20 - 35 Lacs

hyderabad, chennai

Hybrid

Role Overview We are looking for a highly skilled Salesforce Data Cloud Architect to lead the design, architecture, and implementation of Salesforce Data Cloud solutions. This role requires deep expertise in Salesforce ecosystem, customer data platforms (CDP), data modeling, integrations, and delivering scalable enterprise solutions that unify customer data and power personalization. Key Responsibilities Architect and design end-to-end Salesforce Data Cloud (CDP) solutions for enterprise-scale clients. Define data ingestion, identity resolution, data modeling, harmonization, segmentation, and activation strategies. Lead integration of multiple data sources (CRM, ERP, Marketing, Digital, External APIs) into Salesforce Data Cloud. Work closely with stakeholders to translate business goals into technical solutions aligned with Salesforce best practices. Provide thought leadership on data strategy, governance, and security within the Salesforce ecosystem. Collaborate with cross-functional teams (Sales, Marketing, IT, Analytics, and Developers) to deliver seamless solutions. Mentor technical teams, review designs, and ensure solution scalability and performance.

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for leading Salesforce development projects, designing efficient solutions, and providing technical leadership to development teams. Your expertise in Salesforce ecosystem and ability to collaborate with business stakeholders will be crucial in delivering high-quality solutions. Key Responsibilities: - Lead Salesforce development projects, ensuring best practices in coding, configuration, and integration. - Translate business requirements into scalable and efficient Salesforce solutions. - Oversee the implementation and customization of Partner Portal to enhance partner collaboration and engagement. - Design and implement solutions leveraging Salesforce Data Cloud for unified customer data and actionable insights. - Apply Einstein AI capabilities for predictive analytics, personalization, and automation across Sales, Service, and Marketing. - Integrate and optimize Agentforce to empower service agents with AI-driven productivity tools. - Provide technical leadership and mentoring to Salesforce developers and administrators. - Ensure adherence to Salesforce security, data governance, and compliance standards. - Collaborate with cross-functional teams (business, architecture, QA, DevOps) to ensure seamless project delivery. - Stay current with Salesforce releases and new features, assessing opportunities for adoption. Qualifications Required: - 7+ years of experience in Salesforce development - Strong proficiency in Apex, LWC, Visualforce, SOQL, and Salesforce APIs. - Hands-on experience implementing Partner Portal, Data Cloud, Einstein, and Agentforce. - Proven expertise in designing and deploying scalable Salesforce solutions in enterprise environments. - Familiarity with CI/CD pipelines, Git, and DevOps tools for Salesforce. - Excellent problem-solving, leadership, and communication skills. - Salesforce certifications such as Platform Developer II, Data Cloud Consultant, or Application Architect preferred. About NTT DATA: NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in more than 50 countries. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. As a part of NTT Group, NTT DATA invests over $3.6 billion each year in R&D to help organizations and society move confidently into the digital future. Visit them at us.nttdata.com.,

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8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

As a Partner Enablement Manager/Architect at Salesforce, you will play a crucial role in driving the Partner Enablement charter across the strategic Partner ecosystem in India. Your responsibilities will include creating partner engagement content and programs, delivering them via Webinars, Workshops, and Demo & Product Summits, and collaborating closely with Product Management, Engineering, Alliances & Channels, and Marketing teams. **Key Responsibilities:** - Build Broad and Deep Salesforce Product and Implementation Capabilities in the India Partner Ecosystem - Lead Partners on Salesforce value and positioning in Agentic Transformation using AI+Agents+Data+CRM - Enable Partners to leverage Assets and Resources from Salesforce for maximizing customer value - Execute enablement programs using 1:Many, 1:1 interactions and scale programs - Build Reports, Analytics, and insights on Partner Engagement - Ensure India Partner Ecosystem is fully capable of delivering all product capabilities - Build Influencers in the Partner Ecosystem and assess partner capability across domains - Create programs to expand the capacities of certified professionals in the Partner Ecosystem **Qualifications Required:** - Passionate about partners and building a robust Partner ecosystem - 8+ years of experience in consulting and implementing Salesforce, preferably across clouds and industries - Hands-on technical consulting and solution implementation experience with Salesforce CRM, Platform, Industry Clouds, etc. - Excellent communication and presentation skills across various audiences - Ability to create enablement content and deliver sessions effectively - Collaborative mindset and ability to work closely with cross-functional teams - Experience in managing and contributing to Scale Enablement programs **Additional Details:** This role offers a fast-paced, startup-like environment where you can make a significant impact and work alongside a great team. You will be encouraged to unleash your potential and drive programs through flawless execution. Salesforce provides benefits and resources to support your well-being and growth while accelerating your impact with AI agents. Apply today to join Salesforce and shape the future by redefining what's possible for yourself, AI, and the world.,

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5.0 - 7.0 years

10 - 15 Lacs

hyderabad

Remote

Job Description: Must Have: Strong Mule integration experience with SF integration experience . Strong communication skills as they will be involved in customer communications (i.e. demo-ing solution to customer, etc.) and be self-starters to hit the ground running on day 1 . Hands on experience in salesforce integrations Any messaging queue related integration experience. Scheduler based integrations. All these are interrelated and if they worked on a single area then they would easily catch up on others. On Centene, we are going to use Kafka and data cloud (which many may not have used). Immediate Joiner Only

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5.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Forward Deployed Engineer - Deployment Strategist at Salesforce, you will play a pivotal role in deploying AI-powered solutions on Salesforce to drive business impact and adoption. Your responsibilities will include leading the analysis, design, and hands-on solutioning of intelligent AI-powered agents, overseeing the deployment process, and collaborating with client teams to address their operational challenges and strategic goals. You will also serve as a trusted technical advisor and lead a group of peers in the execution of deployment initiatives. Key Responsibilities: - Lead the analysis, design, and hands-on solutioning of intelligent AI-powered agents within Salesforce environments - Own the end-to-end data landscape, designing robust data models and building efficient processing pipelines - Oversee the successful deployment of solutions, monitor performance, and implement optimizations for long-term reliability - Focus on rapid prototyping, iterative development, and quick delivery of impactful solutions - Embed deeply with client teams to understand their operational challenges and act as a primary technical advisor - Serve as a vital feedback loop between customers and internal product/engineering teams - Analyze existing business processes and guide customers through process transformation and reengineering - Lead a group of peers in the execution of deployment initiatives, providing technical guidance and ensuring successful project delivery Qualifications Required: - 14+ years of overall experience & 5+ years of hands-on solutioning experience in cloud-based technologies - Understanding of the Salesforce platform, including Flow, Lightning Web Components, and Salesforce APIs - Hands-on experience with AI/LLM technologies - Proficiency in data modeling, processing, integration, and analytics - Exceptional ability to confront open-ended problems in unstructured environments - Demonstrated entrepreneurial spirit and focus on fast delivery and measurable customer impact - Excellent collaboration and communication skills - Proven team leadership experience - Prior customer-facing experience in a technical or consulting role - Ability to travel 25-50% of the time as needed Note: Salesforce is the leading workforce transformation company in the agentic era, empowering individuals to drive innovation and better business through AI solutions. Join Salesforce to redefine what's possible for yourself, for AI, and for the world.,

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Marketing Automation & CRM Specialist, your role will involve managing and optimizing enterprise-level customer engagement platforms like Salesforce Marketing Cloud, Oracle CECS, and BirdEye to ensure seamless customer journeys and data-driven engagement strategies. Your key responsibilities will include: - Salesforce Marketing Cloud Management: - Design and deploy email marketing campaigns with personalization and automation journeys. - Build and maintain complex data extensions, segmentation, and audience rules. - Utilize Automation Studio, Journey Builder, and AMPscript to optimize campaign workflows. - Monitor campaign performance and provide recommendations for improvement. - Data Cloud & Customer Segmentation: - Define, build, and refine customer segments and lifecycle campaigns using Salesforce Data Cloud or other CDP solutions. - Collaborate with internal data teams to ensure accurate and consistent data flow. - Develop reporting dashboards to track engagement, conversions, and retention. - Oracle CECS (Customer Engagement and Commerce Suite): - Administer and configure Oracle CECS for loyalty programs, promotions, and personalized customer experiences. - Integrate Oracle CECS data with other marketing automation platforms. - Oversee updates, troubleshoot issues, and ensure smooth day-to-day operations. - BirdEye Management: - Set up and monitor BirdEye for reputation management and customer reviews. - Analyze customer feedback to identify trends and areas for improvement. - Coordinate with customer service and product teams to address feedback promptly. - Collaboration & Strategy: - Collaborate with Product, Sales, and Digital Marketing teams to align marketing automation efforts with business objectives. - Contribute to strategy planning sessions, offering insights on platform capabilities and customer engagement opportunities. - Stay updated on industry trends and platform enhancements to drive continuous improvement. Qualifications: Education & Experience: - Bachelor's degree in Marketing, Business, Computer Science, or a related field. - 4-5+ years of hands-on experience with Salesforce Marketing Cloud (SFMC) or similar marketing automation platforms. - Experience managing CRM systems and loyalty/rewards programs (e.g., Oracle CECS). Technical Skills: - Proficiency with SFMC modules like Email Studio, Journey Builder, Automation Studio, and Audience Builder. - Familiarity with CDP/data management for segmentation (Salesforce Data Cloud preferred). - Experience with BirdEye or other reputation management tools. - Basic understanding of HTML/CSS for email template customization. - Ability to analyze large data sets and generate actionable insights. Soft Skills: - Strong project management and organizational abilities. - Excellent communication and stakeholder management skills. - Analytical mindset and proven problem-solving skills. - Detail-oriented with a focus on delivering high-quality user experiences. Preferred: - Certifications in Salesforce Marketing Cloud, Salesforce Administrator/Consultant, or Oracle CECS. - Experience collaborating with IT teams or external vendors on integrations.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Salesforce Developer, your role will involve implementing and integrating AI features within the Salesforce platform, particularly focusing on enabling Salesforce AI/Einstein features such as Prediction Builder, Discovery, Next Best Action, Data Cloud, and CRM Analytics. You will collaborate with TAMS teams to deliver AI-assisted workflows and insights for healthcare operations while ensuring scale, security, and compliance with HIPAA/PHI regulations. Key Responsibilities: - Build on-platform AI features by implementing Einstein/Prediction Builder models and integrating predictions into record pages, flows, and LWC. - Configure Next Best Action strategies using invocable actions and decisioning rules. - Utilize Einstein Discovery/CRM Analytics to surface prescriptive insights within Salesforce. - Leverage Data Cloud for profile unification, calculated insights, and activations. - Design and develop Apex (triggers, classes, REST), LWC, and Flows with test coverage and guardrails. - Create scalable, reusable components to consume AI outputs in UI and automation. - Build robust API integrations (REST/SOAP, Platform Events) with enterprise systems. - Collaborate with data teams on feature engineering, data contracts, data quality, and monitoring for AI use cases. - Follow HIPAA/PHI handling, Salesforce Shield/data masking, and least-privilege patterns. - Utilize SFDX/Git-based CI/CD for proper branching/release management. - Establish test strategies, monitoring, bias checks, and result explainability. - Document solution designs, runbooks, and KT for TAMS support teams. Must-Have Qualifications: - 5+ years of Salesforce development experience with Apex, LWC, Flows, SOQL, and Platform Events. - Hands-on experience with Salesforce AI/Einstein features such as Prediction Builder, Einstein Discovery, Next Best Action, and Data Cloud. - Strong API/integration skills with Apex callouts, Named Credentials, OAuth 2.0. - Solid CI/CD experience with SFDX, Git, and automated tests. - Salesforce Platform Developer I certification. Nice-to-Have: - Salesforce Platform Developer II, Data Cloud Consultant, CRM Analytics & Einstein Discovery certifications. - Experience with MuleSoft, Event-Driven patterns, and external model integrations. - Knowledge of feature engineering, data quality, and Shield encryption. - Transaction Security familiarity.,

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a Digital Solution Consultant Lead at NTT DATA, you will play a crucial role in driving the design, development, and delivery of Salesforce-based solutions. Your expertise across the Salesforce ecosystem, including Partner Portal, Data Cloud, Einstein, and Agentforce, will be utilized to lead development teams, collaborate with business stakeholders, and deliver scalable, high-quality solutions. **Key Responsibilities:** - Lead Salesforce development projects, ensuring best practices in coding, configuration, and integration. - Translate business requirements into scalable and efficient Salesforce solutions. - Oversee the implementation and customization of Partner Portal to enhance partner collaboration and engagement. - Design and implement solutions leveraging Salesforce Data Cloud for unified customer data and actionable insights. - Apply Einstein AI capabilities for predictive analytics, personalization, and automation across Sales, Service, and Marketing. - Integrate and optimize Agentforce to empower service agents with AI-driven productivity tools. - Provide technical leadership and mentoring to Salesforce developers and administrators. - Ensure adherence to Salesforce security, data governance, and compliance standards. - Collaborate with cross-functional teams (business, architecture, QA, DevOps) to ensure seamless project delivery. - Stay current with Salesforce releases and new features, assessing opportunities for adoption. **Qualifications Required:** - 7+ years of experience in Salesforce development. - Strong proficiency in Apex, LWC, Visualforce, SOQL, and Salesforce APIs. - Hands-on experience implementing Partner Portal, Data Cloud, Einstein, and Agentforce. - Proven expertise in designing and deploying scalable Salesforce solutions in enterprise environments. - Familiarity with CI/CD pipelines, Git, and DevOps tools for Salesforce. - Excellent problem-solving, leadership, and communication skills. - Salesforce certifications such as Platform Developer II, Data Cloud Consultant, or Application Architect preferred. NTT DATA is a $30 billion trusted global innovator of business and technology services. Serving 75% of the Fortune Global 100, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries and a robust partner ecosystem, NTT DATA provides business and technology consulting, data and artificial intelligence services, industry solutions, and the development and management of applications, infrastructure, and connectivity. As a part of NTT Group, NTT DATA invests over $3.6 billion annually in R&D to support organizations and society as they move confidently into the digital future. Visit us at us.nttdata.com.,

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5.0 - 10.0 years

0 - 3 Lacs

kochi, chennai, bengaluru

Work from Office

Requirement ID - 10192794 Locations: ~BANGALORE, KA~KOCHI, KL~CHENNAI, TN~KOLKATA, WB~HYDERABAD, TG~DELHI,DL~PUNE,MH Skills Required: Salesforce Agentforce OR AURA Required experience:Minimum 6 years 8+ years of experience in software engineering, including 5 years of hands-on Salesforce development. Proven expertise in Omnistudio, Apex, LWC, SOQL, BRE, and Salesforce integration patterns. Salesforce certifications (OmniStudio Consultant). Strong understanding of enterprise application architecture, APIs, microservices and middleware technologies Experience with Generative AI technologies including AgentForce and Data Cloud. Familiarity with cloud platforms such as GCP and Azure.Excellent leadership, communication, and problem-solving skills.

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6.0 - 10.0 years

7 - 15 Lacs

kochi, chennai, bengaluru

Work from Office

Locations: ~ BANGALORE, KA ~ KOCHI, KL,~HYDERABAD~. Skills Required: Salesforce Agentforce OR AURA Required experience :Minimum 6 years 8+ years of experience in software engineering, including 5 years of hands-on Salesforce development. Proven expertise in Omnistudio, Apex, LWC, SOQL, BRE, and Salesforce integration patterns. Salesforce certifications ( OmniStudio Consultant ). Strong understanding of enterprise application architecture, APIs, microservices and middleware technologies Experience with Generative AI technologies including AgentForce and Data Cloud. Familiarity with cloud platforms such as GCP and Azure.Excellent leadership, communication, and problem-solving skills.

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

The Demo Engineer is responsible for scaling up the technical aptitude of the Q Branch Demo Engineering team and acting as a technical liaison between the Q Branch team and the Solution Engineers. As a Senior Demo Engineer / Demo Engineer, you will build expertise on all Salesforce products and leverage your technical and interpersonal skills to effectively manage the demo builds. Your responsibilities will include overseeing proof of concept demonstration builds across Salesforce products and technologies, working with Solution Engineers to define realistic deliverables and deadlines, providing hands-on contribution on assists / projects, managing project queues and allocating appropriate bandwidth, and being the technical liaison between multiple parties involved (Solution Engineers/Demo Engineers/DE Management). You will also be expected to build expertise on all Salesforce products, identify emerging technologies, facilitate training and knowledge sharing among the team, architect and oversee special assignments, prioritize projects, ensure delivery and quality within timelines, assist Demo Engineering Management in hiring and developing top technical talent in the region, conduct yourself with the highest ethical standards and within the policies of the organization, and lead initiatives on technology and personal development. To be successful in this role, you should have 4-5 years of Salesforce experience, deep knowledge and understanding of Salesforce products, and SFDC Certifications (Admin / App Builder / Platform Developer I / AI Associate / AI Specialist etc.) would be a big plus. Experience in technologies like APEX, LWC, AURA, Java, JavaScript, jQuery, HTML, CSS, Salesforce Lightning, as well as experience in AI, including Prompt Building, Agentforce, and Data Cloud, will be advantageous. Solution Engineering experience with proven performance, application architecture experience, being process and efficiency oriented, having analytical decision-making skills, and exemplary verbal, presentation, and written communication skills are also required.,

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5.0 - 8.0 years

15 - 20 Lacs

hyderabad, gurugram, bengaluru

Hybrid

Experience - 5-8 years Location - Bengaluru, Hyderabad and Gurugram Work Timings - 2-11 pm (Working hours might be extended) Role Overview We're seeking a hands-on Salesforce Developer who pairs strong Apex/LWC skills with practical experience enabling Salesforce AI/Einstein features (Prediction Builder, Discovery, Next Best Action, Data Cloud, CRM Analytics). You'll help TAMS teams deliver AI-assisted workflows and insights for healthcare operations, ensuring scale, security, and compliance (HIPAA/PHI). Key Responsibilities Build on-platform AI features: Implement Einstein/Prediction Builder models and integrate predictions into record pages, flows, and LWC. Configure Next Best Action strategies with invocable actions and decisioning rules. Use Einstein Discovery/CRM Analytics to surface prescriptive insights in Salesforce. Leverage Data Cloud (if in-scope) for profile unification, calculated insights, and activations. Application development: Design and develop Apex (triggers, classes, REST) , LWC , and Flows with test coverage and guardrails. Create scalable, reusable components to consume AI outputs (scores, recommendations) in UI and automation. Data and integration: Build robust API integrations (REST/SOAP, Platform Events) with enterprise systems (eligibility, claims, provider, care/UM). Partner with data teams on feature engineering, data contracts, data quality, and monitoring for AI use cases. Governance & DevOps: Follow HIPAA/PHI handling, Salesforce Shield/data masking where applicable, and least-privilege patterns. Use SFDX/Git-based CI/CD (e.g., Azure DevOps/GitHub Actions) and proper branching/release management. Quality & Observability: Establish test strategies (unit/integration/UAT), monitoring, bias checks for predictions, and result explainability. Document solution designs, runbooks, and KT for TAMS support teams. Must-Have Qualifications 58+ years Salesforce development ( Apex, LWC, Flows, SOQL , Platform Events) with enterprise-scale releases. Hands-on with Salesforce AI/Einstein in production (at least two of): Prediction Builder (end-to-end: dataset, labels, model deployment, embedding predictions in flows/LWC) Einstein Discovery / CRM Analytics (Tableau CRM) (stories, what-if analysis, prescriptions) Next Best Action (strategy builder, action frameworks) Data Cloud (data streams, identity resolution, calculated insights, activations) Strong API/integration skills (Apex callouts, Named Credentials, OAuth 2.0; middleware familiarity a plus). Proven experience in healthcare domain (payer/provider), or similarly regulated industries; working knowledge of HIPAA/PHI safeguards. Solid CI/CD with SFDX and Git; code quality tooling; automated tests (&Client75% coverage with meaningful assertions). Certifications: Salesforce Platform Developer I (required). (List all current certs on submission.) Nice-to-Have Salesforce Platform Developer II , Data Cloud Consultant , CRM Analytics & Einstein Discovery certs. Experience with MuleSoft , Event-Driven patterns, and external model integrations via invocable actions. Feature engineering/data quality for predictions; bias/accuracy monitoring playbooks. Healthcare standards exposure ( FHIR/HL7 , payer data models, UM/authorizations). Shield (encryption, FLS, audit trail), Transaction Security .

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5.0 - 8.0 years

15 - 20 Lacs

hyderabad, gurugram, bengaluru

Hybrid

Experience - 5-8 years Location - Bengaluru, Hyderabad and Gurugram Work Timings - 2-11 pm (Working hours might be extended) Role Overview We're seeking a hands-on Salesforce Developer who pairs strong Apex/LWC skills with practical experience enabling Salesforce AI/Einstein features (Prediction Builder, Discovery, Next Best Action, Data Cloud, CRM Analytics). You'll help TAMS teams deliver AI-assisted workflows and insights for healthcare operations, ensuring scale, security, and compliance (HIPAA/PHI). Key Responsibilities Build on-platform AI features: Implement Einstein/Prediction Builder models and integrate predictions into record pages, flows, and LWC. Configure Next Best Action strategies with invocable actions and decisioning rules. Use Einstein Discovery/CRM Analytics to surface prescriptive insights in Salesforce. Leverage Data Cloud (if in-scope) for profile unification, calculated insights, and activations. Application development: Design and develop Apex (triggers, classes, REST) , LWC , and Flows with test coverage and guardrails. Create scalable, reusable components to consume AI outputs (scores, recommendations) in UI and automation. Data and integration: Build robust API integrations (REST/SOAP, Platform Events) with enterprise systems (eligibility, claims, provider, care/UM). Partner with data teams on feature engineering, data contracts, data quality, and monitoring for AI use cases. Governance & DevOps: Follow HIPAA/PHI handling, Salesforce Shield/data masking where applicable, and least-privilege patterns. Use SFDX/Git-based CI/CD (e.g., Azure DevOps/GitHub Actions) and proper branching/release management. Quality & Observability: Establish test strategies (unit/integration/UAT), monitoring, bias checks for predictions, and result explainability. Document solution designs, runbooks, and KT for TAMS support teams. Must-Have Qualifications 58+ years Salesforce development ( Apex, LWC, Flows, SOQL , Platform Events) with enterprise-scale releases. Hands-on with Salesforce AI/Einstein in production (at least two of): Prediction Builder (end-to-end: dataset, labels, model deployment, embedding predictions in flows/LWC) Einstein Discovery / CRM Analytics (Tableau CRM) (stories, what-if analysis, prescriptions) Next Best Action (strategy builder, action frameworks) Data Cloud (data streams, identity resolution, calculated insights, activations) Strong API/integration skills (Apex callouts, Named Credentials, OAuth 2.0; middleware familiarity a plus). Proven experience in healthcare domain (payer/provider), or similarly regulated industries; working knowledge of HIPAA/PHI safeguards. Solid CI/CD with SFDX and Git; code quality tooling; automated tests (&Client75% coverage with meaningful assertions). Certifications: Salesforce Platform Developer I (required). (List all current certs on submission.) Nice-to-Have Salesforce Platform Developer II , Data Cloud Consultant , CRM Analytics & Einstein Discovery certs. Experience with MuleSoft , Event-Driven patterns, and external model integrations via invocable actions. Feature engineering/data quality for predictions; bias/accuracy monitoring playbooks. Healthcare standards exposure ( FHIR/HL7 , payer data models, UM/authorizations). Shield (encryption, FLS, audit trail), Transaction Security .

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3.0 - 7.0 years

0 Lacs

haryana

On-site

You will be joining Genpact as a Lead Consultant, Salesforce Developer- Data Cloud, where your primary responsibility will be to design, develop, and implement solutions using Data Cloud and Salesforce OMS. Your role will involve a strong understanding of Agentforce and hands-on development experience with Data Cloud. Your key responsibilities will include: Data Cloud Development: - Designing and implementing data pipelines for data ingestion, transformation, and loading into Data Cloud. - Developing data models and flows to enable advanced analytics and insights. - Creating data visualizations and dashboards to communicate data-driven insights. - Integrating machine learning and AI models into Data Cloud for enhanced data analysis. Agentforce Development (good To Have): - Designing, developing, and deploying Agentforce agents to automate tasks and improve customer service efficiency. - Writing complex Prompt Builder steps and flows. - Implementing complex Agentforce orchestration flows for automating processes. - Integrating Agentforce with Data Cloud, OMS, Service Cloud, Experience Cloud, and other relevant systems. - Training and supporting users on Agentforce best practices. - Optimizing Agentforce agents for performance and scalability. - Monitoring Agentforce agents for errors and performance issues and implementing corrective actions. Minimum Qualifications: - Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. - Proven experience in cloud data engineering or a similar role. - Strong knowledge of cloud platforms like AWS, Azure, or Google Cloud. - Proficiency in programming languages such as Python, Java, or Scala. - Experience with data modeling, ETL processes, and data warehousing. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills. Location: India-Gurugram Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting Date: Mar 13, 2025, 10:42:34 AM Master Skills List: Digital Job Category: Full Time Join us at Genpact and be part of a global professional services and solutions firm dedicated to shaping the future and creating lasting value for clients.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a highly accomplished and strategic Salesforce Solution Architect, you will be responsible for leading solution design processes for new business opportunities by understanding client needs and translating them into innovative Salesforce solutions. Your role will involve architecting scalable, secure, and high-performing solutions that align with client objectives and technical landscapes, defining technical visions, and presenting proposed solutions to clients through compelling presentations. In the pre-sales phase, you will act as the primary technical point of contact, collaborating with sales teams to develop winning strategies, conduct discovery workshops, and deliver tailored solution proposals. You will contribute to creating sales collateral, participating in client presentations, and articulating technical capabilities and solution differentiators in RFP/RFI responses. Additionally, you will play a key role in contributing to the development and refinement of Salesforce & AI go-to-market strategies, collaborating with marketing teams to create impactful content, staying updated on Salesforce product updates, industry trends, and competitive landscapes, and identifying opportunities for new service offerings based on market demand. Your responsibilities will also include collaborating with delivery teams, providing technical guidance and mentorship, contributing to internal knowledge assets, and methodologies related to Salesforce solutioning and pre-sales. To be successful in this role, you should possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, along with 10+ years of experience in the Salesforce ecosystem focusing on solution architecture and pre-sales activities. You are expected to have deep knowledge of the Salesforce platform, including Agentforce, Salesforce Einstein features, and various clouds, a proven track record of successfully architecting complex Salesforce & AI solutions, strong communication and presentation skills, and the ability to work independently and collaboratively in a fast-paced environment. Relevant Salesforce Consultant certifications are highly preferred, and experience with industry verticals, other CRM systems, integration tools, project management methodologies, and pricing models for Salesforce implementations will be advantageous.,

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12.0 - 16.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Technical Architect, you will play a crucial role in leading functional and technical workshops to design, deliver, test, and deploy Salesforce solutions. Your expertise in Data Modeling, Apex Design Patterns, LWC, and modern UI techniques will be essential in architecting scalable and secure solutions that meet business requirements. It is imperative that you have a deep understanding of Salesforce Service Cloud, Einstein AI, Data Cloud & Experience Cloud to serve as a trusted advisor to clients and shape the architectural vision. You will be responsible for managing customer expectations, negotiating solutions to complex problems, and guiding customers, partners, and implementation teams on executing digital transformations with the Salesforce platform. Building trust with customers" leadership and promoting best practices will be key components of your role. Additionally, you will ensure coding standards, design patterns, and integration processes are followed while developing and maintaining technical documentation for designed solutions. With a minimum of 12-15 years of total IT experience and at least 8 years of Salesforce experience in architecture and integration, you will lead technical requirements sessions, architect technical solutions, and translate business requirements into well-architected Salesforce solutions aligned with client objectives. Your ability to provide guidance on Salesforce CRM implementations, integrations, and upgrades will be crucial. To excel in this role, you must possess at least one Developer Track Certification (Platform Developer I) and at least one Cloud Consultant Certification. It is mandatory to have either System Architect or Application Architect certification, with additional Salesforce certifications such as Data Cloud and Experience Cloud considered a plus. Strong communication, leadership, and management skills are essential, along with a Bachelor's/University degree or equivalent experience. Join us in this challenging and rewarding opportunity to showcase your expertise and contribute to the success of our Salesforce solutions!,

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6.0 - 10.0 years

22 - 27 Lacs

chennai

Hybrid

• Strong hands-on experience with Salesforce Data Cloud and core Salesforce platform Solid understanding of data modelling and integration patterns • Solid understanding of Data Streams, Data Lake, Data Models, Data Transforms and Data Analysis

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1.0 - 6.0 years

1 - 6 Lacs

navi mumbai, pune, mumbai (all areas)

Work from Office

Dear Candidate, Greetings from Tekskills ! We are hiring for the following Salesforce roles. Please find the details below: 1. SFDC Developer Experience: 1-3 years Certification: Salesforce Certification (preferred) Skills: Salesforce Data Cloud, Data Streams, Data Models, downstream system integration 2. SFDC Data Cloud Developer Experience: 36 years | Immediate Joiners Certification: Salesforce Data Cloud Consultant (preferred) Domain: Pharma / HIPAA familiarity (good to have) Skills: Data ingestion (web, CRM, apps, media), DMOs, Calculated Insights, Segmentation, Journey Orchestration 3. SFMC Skilled Resources (Night Shift) Experience: 3–6 years | Immediate Joiners Shift: 6–7 PM to 3–4 AM IST Location: • 2 resources – Pune (Work from Office, Immediate) • 2 resources – Remote (from October) Skills: Campaign configuration, QC, deployment, cross-functional coordination, strong communication If interested, kindly share your updated CV along with the following details: Total Experience Relevant Experience (Salesforce / Data Cloud / SFMC) Current Company Current CTC Expected CTC Notice Period Current Location Preferred Location (Pune / Remote) Please share your profile at mounika.d@tekskills.in with the subject line: Application – Salesforce Requirement . Looking forward to your application.

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1.0 - 6.0 years

1 - 6 Lacs

mysuru, bangalore rural, bengaluru

Work from Office

Dear Candidate, Greetings from Tekskills ! We are hiring for the following Salesforce roles. Please find the details below: 1. SFDC Developer Experience: 1-3 years Location -Bangalore Certification: Salesforce Certification (preferred) Skills: Salesforce Data Cloud, Data Streams, Data Models, downstream system integration 2. SFDC Data Cloud Developer Experience: 36 years | Immediate Joiners Location-Bangalore Certification: Salesforce Data Cloud Consultant (preferred) Domain: Pharma / HIPAA familiarity (good to have) Skills: Data ingestion (web, CRM, apps, media), DMOs, Calculated Insights, Segmentation, Journey Orchestration 3. SFMC Skilled Resources (Night Shift) Experience: 36 years | Immediate Joiners Shift: 6–7 PM to 3–4 AM IST Location: • 2 resources – Pune (Work from Office, Immediate) • 2 resources – Remote (from October) Skills: Campaign configuration, QC, deployment, cross-functional coordination, strong communication If interested, kindly share your updated CV along with the following details: Total Experience Relevant Experience (Salesforce / Data Cloud / SFMC) Current Company Current CTC Expected CTC Notice Period Current Location Preferred Location (Pune / Remote) Please share your profile at mounika.d@tekskills.in with the subject line: Application – Salesforce Requirement . Looking forward to your application.

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Salesforce Marketing and Data Cloud specialist, you will be responsible for leveraging your expertise in Marketing Cloud and Data Cloud to drive successful implementations and strategies. You should have a minimum of 4 or 5 years of experience in Salesforce Marketing Cloud, along with at least 2 years of hands-on implementation experience in Data Cloud. Your in-depth knowledge of marketing automation, data analytics, and cloud technologies will be crucial in delivering effective solutions to our clients. In this role, you will collaborate with cross-functional teams to design and execute marketing campaigns, analyze data insights, and optimize customer engagement. Your ability to translate business requirements into technical solutions and configure Salesforce platforms accordingly will be key to ensuring seamless integration and overall success. Furthermore, you will play a pivotal role in identifying opportunities for process improvements, conducting data-driven assessments, and providing strategic recommendations to enhance marketing and data strategies. Your strong communication skills and team-oriented approach will be vital in fostering productive relationships with stakeholders and driving project deliverables. Overall, this position offers a unique opportunity to apply your expertise in Salesforce Marketing Cloud and Data Cloud towards driving impactful marketing initiatives and data-driven decision-making processes. If you are passionate about leveraging technology to drive business growth and have a proven track record in Salesforce implementation and data management, we encourage you to apply and be part of our dynamic team.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

We are seeking an experienced Salesforce Engineer to join our technology team. In this role, you will be responsible for leading the design, development, and maintenance of enterprise-scale solutions on the Salesforce.com platform. Your main focus will be collaborating with business and technology teams to define functional and technical solutions that maximize Salesforce's value to the organization. This position is ideal for individuals with a solid technical foundation in Salesforce, exceptional leadership skills, and a drive for innovation and excellence. As a Salesforce Engineer, your key responsibilities will include architecting and building scalable solutions on Salesforce using tools such as Apex, Visualforce, SOQL, and OmniStudio. You will work closely with business stakeholders and cross-functional teams to gather and analyze requirements. Providing technical guidance on solution design, integration architecture, and best practices will also be a critical aspect of your role. Additionally, you will implement and maintain custom objects, workflows, validation rules, approval processes, flows, and alerts. Leading Salesforce integration efforts with external platforms using SOAP/REST APIs and overseeing release and change control processes are key components of this role. You will also be responsible for developing dashboards, custom reports, and tools to monitor data quality and platform usage. Mentoring junior engineers and serving as a Salesforce subject matter expert across the organization will be part of your responsibilities. Staying current on Salesforce releases, features, and industry trends to recommend improvements accordingly is essential. You will also be expected to promote Agile best practices, lead sprint planning and retrospectives, and ensure timely project delivery. The ideal candidate should possess at least 5 years of Salesforce development experience, with hands-on expertise in Apex, Visualforce, OmniStudio, and SOQL. A deep understanding of Salesforce security, sharing models, and governance standards is required. Experience in designing complex data models, including custom and junction objects, and strong familiarity with Salesforce APIs and integrations with external systems are essential. Proficiency in tools such as Apex Data Loader, Postman, and Workbench is expected. Proven experience in leading and mentoring Salesforce engineering teams, as well as a strong knowledge of the Salesforce development lifecycle and CI/CD deployment pipelines, are crucial. Excellent communication and interpersonal skills are also necessary for this role. Preferred skills and experience include proficiency with Financial Services Cloud (FSC) and Salesforce Einstein AI, as well as exposure to Data Cloud, Marketing Cloud, Experience Cloud, Mulesoft, and Agent Force.,

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12.0 - 15.0 years

30 - 45 Lacs

noida, gurugram, bengaluru

Hybrid

Required Skills: Minimum 12-15 years of total experience in IT. Minimum 8 years of total Salesforce experience in Salesforce architecture and integration. Minimum 5 years of experience developing Salesforce customizations (Apex/Lightning), integrations, and executing data migrations. Minimum of 3-5 years of experience creating the technical architecture for complex Salesforce implementations. 7+ years of experience in defining, designing, delivering, and deploying Salesforce-based technical solutions, in the capacity of the accountable or responsible contributor. Design and implement Salesforce solutions aligned with business strategy and objectives. Lead technical requirements sessions, architect and document technical solutions aligned with client business objectives. Translate business requirements into well-architected solutions that best leverage the Salesforce platform. Provide guidance on the deployment of Salesforce CRM implementations, integrations, and upgrades. Mandatory to have at least one Developer Track Certification (Platform Developer I) along with at least one Cloud Consultant Certification from either Community, Field Service, Sales, Service, or CPQ. Mandatory to have either System Architect or Application Architect certification. Other relevant Salesforce certifications (Data cloud, Experience Cloud) are a plus. Excellent communication (written and oral) and interpersonal skills, with the ability to present to a variety of audiences (executive to technically detailed audiences). Excellent leadership and management skills. Education / Certification Bachelors/University degree or equivalent experience. Salesforce certifications (e.g., Platform Developer I, System Architect, Application Architect) are preferred.

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7.0 - 12.0 years

20 - 25 Lacs

hyderabad

Hybrid

#Hiring Alert!!!! #JobSeekers ! We are hiring Salesforce Developer Location: #Hyderabad Role Type: Contract to Hire Experience: 7 Years Rel EXP: 6+ Years Professional Skills & Qualifications: A seasoned SFDC Developer with 8 to 10 years of comprehensive experience on Salesforce platforms, specializing in Salesforce Data Cloud and Service Cloud projects . Proficient in designing, developing, and deploying scalable solutions using Salesforce Data Cloud tools and technologies, including building custom applications, integrations, and data pipelines. Experienced in setting up and customizing Service Cloud Console, Omni-Channel setup, and skill-based routing to optimize customer service operations. Skilled in Apex, Lightning Web Components (LWC), Salesforce APIs, SOSL, SOQL, REST-based web services, XML, and JavaScript. Adept at creating and maintaining technical documentation such as design specifications, test plans, and user guides, while ensuring high quality and performance through rigorous testing and debugging. Possesses a strong understanding of integrations, cloud-based data infrastructure, and the Salesforce Platform, with hands-on experience in the Org development model and Agile frameworks. Certified as a Platform Developer I, with Platform Developer II and Service Cloud Consultant certifications preferred If you are Interested, please forward your resume directly to " Chandana.y@kaizentek.com " or can apply on below job posting.

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14.0 - 16.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce: We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About the Role: We are seeking an Forward Deployed Engineer - Deployment Strategist, a pivotal hybrid role, leveraging technical expertise and strategic problem-solving to deploy AI-powered solutions on Salesforce, focusing on business impact and adoption. This trusted advisor role bridges customer needs with product innovation for long-term success and value realization. The Deployment Strategist will lead a peer group of FDEs, overseeing deployments, fostering collaboration, setting goals, and addressing challenges. They will also connect customer needs with product development, offering field insights to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions. A successful Forward Deployed Engineer - Deployment Strategist will deeply understand our customers most complex problems, crafting and deploying innovative, impactful solutions that leverage our Agentforce platform and beyond. Your Impact: Strategic Solution Architecture & Design: Lead the analysis, design, and hands-on solutioning of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, Lightning Web Components (LWC), Apex, and Salesforce APIs. Synthesize complex business challenges into clear, actionable technical requirements and strategic deployment plans. AI & Data Mastery for Impact: Own the end-to-end data landscape, designing robust data models, building efficient processing pipelines, and establishing seamless integration strategies. Apply advanced AI orchestration frameworks, LLM integration, and prompt engineering techniques to build sophisticated, production-ready conversational AI solutions that optimize data for AI applications. Full-Lifecycle Deployment & Optimization: Oversee the successful deployment of solutions, ensuring flawless integration with existing customer infrastructure. Continuously monitor performance, identify bottlenecks, and implement optimizations for long-term reliability, scalability, and security, including building guardrails to govern agent behavior. Entrepreneurial Execution & Rapid Prototyping: Operate with a get-things-done mindset, focusing on rapid prototyping, iterative development, and quick delivery of impactful solutions. Thrive in dynamic, ambiguous environments, adapting swiftly to evolving customer priorities and technical challenges. Trusted Technical & Strategic Partner: Embed deeply with client teams (from analysts to C-suite executives) to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption. Product Evolution & Feedback Loop: Serve as a vital feedback loop between customers and internal product/engineering teams. Field observations will directly influence future product enhancements, help shape the strategic direction of our platform, and contribute to broader scalable product improvements. Business Process Transformation: Analyze existing business processes and identify opportunities for automation and enhancement through intelligent agents, guiding customers through process transformation and reengineering. Team Leadership in Deployment Execution: Lead a group of peers in the execution of deployment initiatives, providing technical guidance, fostering collaboration, and ensuring successful project delivery against strategic objectives. Required Qualifications: 14+ years of overall experience & 5+ years of hands-on solutioning experience, including design, implementation, and testing of cloud-based technologies and architecture principles, with a proven track record of end-to-end delivery of high-quality, scalable production solutions Understanding of the Salesforce platform and ecosystem, including Flow, Lightning Web Components (LWC), and Salesforce APIs Hands-on experience building solutions with AI/LLM technologies Experience in data modeling, processing, integration, and analytics, with proficiency in data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks) Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach Demonstrated entrepreneurial spirit, a get-things-done attitude, and a relentless focus on fast delivery and measurable customer impact Excellent collaboration and communication skills (written and verbal), with the ability to explain complex technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into technical requirements Proven team leadership experience Prior customer-facing experience in a technical, implementation, or consulting role, acting as a trusted technical advisor Ability to travel 25-50% of the time, as needed to customer sites Preferred Qualifications: Experience with Salesforce Data Cloud and/or Agentforce platform Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance) Proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex) Salesforce platform certifications (e.g., Administrator, Platform Developer I/II, Architect, Data Cloud Consultant, Agentforce Specialist) Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds) Experience with AI/ML concepts beyond LLMs, such as natural language processing Bonus points for experience deploying solutions in customer environments (e.g., custom scripts, middlewares, internal APIs) Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and , and our AI agents accelerate your impact so you can . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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