Business Analyst

1 - 3 years

3 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Department Overview Motorola Solutions Unified Communications has a broad portfolio of secure voice, video and data services that enable businesses and public agencies around the world to communicate and operate effectively and efficiently, providing a unified experience across LMR and Broadband. Our commitment is to build a safer world. Our communications solutions power users worldwide within public safety, utility, education, and commercial market segments. Users who keep us safe. And when it comes to safety, every moment matters. Whether it s instant Mission Critical voice communications, secure sharing of multimedia content, live video streaming or multimedia content recording, we take pride in building best-in-class broadband and interoperability solutions that connect those who protect us.
Job Description
Gather and Analyze Requirements: Collaborate with stakeholders (product managers, pre-sales, sales, system architects and customer support) to gather, analyze, and document business and technical requirements and translate into commercial offers. Prioritize product features based on business impact, customer requested timeline and feasibility.
Market and Competitive Analysis: Conduct market research and competitor analysis to understand industry trends and the competitive landscape, providing insights for product development and positioning. Collaborate with product managers to feed market and user trends for product roadmap.
Data Analysis Reporting: Analyze user data and product usage metrics, system performance, using various analytical tools to provide data-driven reports and recommendations.
User Stories Use Cases: Develop user stories and use cases to help sales teams.
Process Improvement: Identify areas for process improvements, both within the software product and within the companys operational processes. Provide recommendations for solutions that enhance product efficiency and customer satisfaction.

Basic Requirements
Education: Master s degree in Business Administration, Bachelors degree in Information Technology, Computer Science, or a related field.
Experience: 1-3 years of experience as a Business Analyst, preferably in the software or communication technology industry. Technical Skills: Strong proficiency in data analysis and familiarity with tools like Excel, Google Workspace (Sheets, Docs, Slides, etc.) or BI tools (e g, Tableau, Dashboard). Experience with project management tools such as Jira, Confluence. Knowledge of communication technologies or software products is a plus. Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written, with the ability to interact effectively with technical and non-technical stakeholders. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Strong organizational skills and an ability to work independently or collaboratively.

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