Business Analyst

Key Skills: Business Analyst, Digital Channels, Business Analysis, Jira, Digital Transformation, Agile Roles and Responsibilities: Analyze and gather business requirements, utilizing design thinking for business, operations, and technology-focused projects. Work with Agile methodology and manage the full requirement lifecycle and traceability. Support digital transformation projects, especially within global banks, consulting firms, or the financial industry. Leverage asset management, transformation skills, and knowledge of SQL for process mapping and data analysis. Adapt and adhere to Company's work practices while collaborating with stakeholders and cross-functional teams for program execution. Manage change adoption and ensure smooth transitions by planning and implementing change interventions, from requirements gathering to user training. Demonstrate excellent communication, interpersonal, and negotiation skills. Utilize MS Office and business analysis tools like JIRA and Confluence for project management and documentation. Create artifacts to expected standards (e.g., Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams, and Confluence documentation for requirements traceability). Lead, coach, and develop analysts in the team. Plan and track project analysis activity, ensuring the optimal use of resources and defining metrics and KPIs for the product. Promote scaled delivery approaches for multi-market implementations and optimize customer, product, and operational procedures. Skills Required: 8+ years of experience in business analysis and most recent experience preferably in the banking and financial domain. Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects. Agile expertise, requirement life cycle management and traceability, experience in digital transformation projects in a global banks/consulting firm/ Financial industry Asset management, Transformation skills (BA skills, Process Mapping, Data analysis and knowledge of SQL, Agile- experience with Agile Ways of Working, JIRA, Confluence) Adapt and adhere to the COMPANYs ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution. Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user. Effective communication, inter-personal and negotiating skills. Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools. Create required artefacts and to expected standard (e.g. Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability). Demonstrate Leadership, support, coaching and development for Analysts. Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product. Promote the Scaled delivery approach for multimarket implementation and use of customer, product, and operational procedural insights to optimise experience and propositions. Certified Business Analysis Professional (CBAP) If not held, you would be expected to work towards the qualification Agile Certifications Design Thinking Education: Bachelor's Degree in related field