Business Analyst - Associate

You will take a lead role in acquiring, managing, and retaining meaningful relationships that deliver an outstanding experience to our customers. Your focus will be on balancing business results by offering options and finding solutions to help customers with any issues they may have. You will collaborate with stakeholders to gather and document requirements for the BAM application, ensuring alignment with business needs and objectives. This includes covering functional and non-functional requirements such as Product features, Operational requirements, Regulatory and Compliance requirements, User Interface, Client reporting, Sanctions, Resiliency, and Scalability. It is crucial to ensure that the requirements meet current expectations and are scalable for future changes in the business model. Your responsibilities will also involve performing impact analysis for business initiatives and documenting the usage of the product. You will partner closely with Product, Operations, and Technology teams to define technical requirements. Additionally, you will assist in communicating and documenting product requirements, specifications, and enhancements, as well as supporting application enhancement initiatives by identifying areas for improvement and contributing to solution design. Participating in testing activities to validate application functionality, ensuring quality standards are met, and tracking the overall progress of initiatives to identify any potential issues are essential tasks. You will drive Operations readiness to support new product roll-out by documenting process flows, operational procedures, training, user entitlements, roles and responsibilities, and establishing an escalation matrix. As an independent leader, you will work with cross-functional teams to achieve objectives. Strong analytical skills and the ability to work both independently and as part of a team will be key in this role. You should demonstrate initiative, a proactive approach to problem-solving, and the ability to influence stakeholders without direct authority. Attention to detail, logical thought process, self-motivation, tenacity, excellent time management, and prioritization skills are also required. Preferred qualifications include being well-versed in Agile methodology, having strong Microsoft Office skills, experience in designing, delivering, and presenting executive-level content, and being adept at working in matrix organizations and dynamic high-performance teams.,