Business Analyst - Associate

As a key member of our team, you will play a crucial role in acquiring, managing, and nurturing relationships that prioritize exceptional customer experience. Your primary focus will be on delivering business results through offering innovative solutions and options to address customer needs effectively. Your responsibilities will include collaborating with stakeholders to gather and document requirements for the BAM application, ensuring that they align with business objectives. You will cover a wide range of functional and non-functional requirements, such as Product features, Operational needs, Regulatory and Compliance standards, User Interface design, Client reporting, Sanctions, Resiliency, and Scalability. It will be essential to ensure that these requirements meet current expectations while allowing for future scalability in the evolving business landscape. You will be expected to perform impact analysis for various business initiatives and effectively communicate the technical requirements to Product, Operations, and Technology teams. Your role will involve supporting application enhancement initiatives by identifying improvement areas and contributing to solution design. Additionally, you will participate in testing activities to validate application functionality and uphold quality standards. Tracking the progress of initiatives, identifying potential issues, and collaborating with stakeholders to resolve them in a timely manner will be a critical aspect of your role. You will also be responsible for ensuring Operations readiness for new product roll-outs by documenting process flows, operational procedures, training materials, user entitlements, roles and responsibilities, and escalation protocols. As an independent leader, you will drive the initiatives assigned to you and work with cross-functional teams to achieve objectives efficiently. Your success in this role will require strong analytical skills, proactive problem-solving abilities, effective communication, and collaboration skills to influence stakeholders positively. You should be adept at interpreting data, providing actionable insights, managing competing priorities, and maintaining attention to detail with a logical thought process. Self-motivation, excellent time management, and prioritization skills will be key to your success. Preferred qualifications for this role include familiarity with Agile methodology, proficiency in Microsoft Office tools, experience in designing and presenting executive-level content, and the ability to thrive in a matrix organization and dynamic high-performance teams.,