Business Analysis - Specialist

Marsh is seeking candidates to join its operations organization for the following position based in the Mumbai, INDIA office

What can you expect?

• Developing high quality business solutions in an agile context, that deliver valued business outcomes and facilitate informed decisions
• Building sustainable and repeatable capabilities that support delivery of the highest standards of service and execution
• Researching and monitoring the external landscape to identify developments and translate them into operational implications for the company (e.g. regulations impacting business operations, documentation standards and change management methodologies)
• Driving optimization of operating models across Marsh, align them to best practices and realize benefits in terms of reduced costs, enhanced revenues, better controls and improved client satisfaction
• Supporting and designing global solutions for business problems
• Identifying areas of improvement within the business processes, systems and user experience
• Managing global stakeholders and project teams in a robust manner & drive proposed change
• Building capabilities in business solution architecture and to enhance own & and teams expertise

What is in it for you?

• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)

We will count on you to:

• Serve as the source of knowledge concerning business processes, best practices and documentation standards
• Lead workshops to identify problems, understand impact and help design global solutions
• Build and articulate frameworks and methodologies that can also be self-administered by local teams
• Partner with local teams to understand nuances, drive change management and enable adoption of global solutions
• Drive standardization of processes, operating model and user experience across business solutions
• Take accountability for designing solutions, establishing the business case and obtaining buy-in
• Build strong working relationships and support design of the business function
• Help communicate best practices and changes to stakeholders at middle management level

What you need to have:

• 5-8 years of experience as a Business Analyst or Process Consultant
• Experience as team member in process blueprinting, digital transformation in a global setup
• Experience in design/ implementation of automation solutions
• Familiarity with Agile, Six Sigma and Lean principles preferred
• Insurance or Financial Industry experience preferred
• Experience in business process modelling preferred
• Excellent problem-solving and analytical skills
• Fluent in English orally and in writing
• Experience working with global stakeholders and cultures
• MBA from a premier business school

What makes you stand out?

• Working knowledge of Agile methodology, including producing user stories and participating in sprints and daily scrums
• Insurance domain knowledge
• Ability to communicate with all levels in the firm and outside of the firm
• Demonstrated ability to facilitate large groups across multiple disciplines
• An inquisitive mind that is not afraid to question current ways of thinking
• Coming up with creative solutions to business problems.