Branch Manager - Sales

Reporting To:

Job Summary:

The Branch Manager Sales is responsible for driving the overall sales performance and operational efficiency of the branch. This role involves leading a team of sales professionals, achieving sales targets, maintaining strong client relationships, and ensuring smooth branch operations in alignment with company goals. The ideal candidate is a results-driven leader with a strategic mindset, excellent communication skills, and proven experience in managing sales teams and business growth.

Key Roles and Responsibilities:

1. Sales Performance Management

• Establish monthly, quarterly, and annual sales targets in alignment with organizational objectives.
• Monitor and evaluate team performance to ensure consistent achievement of sales goals.
• Develop and execute strategic sales plans to increase revenue, market share, and brand visibility.
• Identify new business opportunities and implement initiatives to expand the customer base.

1. Team Leadership and Development

• Lead, motivate, and mentor the sales team to achieve branch and individual performance objectives.
• Conduct regular team meetings, training sessions, and performance reviews.
• Identify skill gaps and ensure continuous learning and professional development.
• Foster a high-performance culture through effective leadership and employee engagement.

1. Customer Relationship Management

• Build and maintain strong, long-term relationships with key customers and business partners.
• Ensure exceptional customer experience through prompt issue resolution and quality service delivery.
• Focus on client retention while proactively identifying opportunities for upselling and cross-selling.

1. Branch Operations and Administration

• Oversee day-to-day branch operations, ensuring efficiency in sales, administration, and logistics.
• Manage budgets effectively, control branch expenses, and ensure optimal utilization of resources.
• Implement and monitor standard operating procedures to ensure compliance and process efficiency.
• Coordinate with cross-functional teams to streamline branch activities.

1. Reporting and Business Analysis

• Prepare and present regular reports on sales performance, market trends, and branch activities to senior management.
• Provide accurate forecasts based on market insights and historical performance.
• Ensure proper documentation, data accuracy, and adherence to company policies in all sales operations.

Qualifications and Requirements:

• Bachelors degree in Business Administration, Marketing, or a related field (MBA preferred).
• 58 years of experience in sales management, preferably in branch or regional leadership roles.
• Proven ability to lead a sales team and achieve revenue targets.
• Strong analytical, organizational, and decision-making skills.
• Excellent interpersonal and communication abilities.
• Proficiency in MS Office and CRM software tools.

Key Competencies:

• Strategic Sales Planning
• Leadership & Team Management
• Customer Relationship Management
• Financial & Budget Management
• Market Analysis & Business Development
• Operational Excellence