Branch Manager - Retail MFB - Sales

2 - 7 years

3 - 7 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly motivated and experienced Branch Manager to lead our retail team in Patna. The ideal candidate will have 2 to 7 years of experience in sales, branch management, or a related field.
Roles and Responsibility
  • Achieve sales targets while maintaining high-quality portfolio standards.
  • Lead a team of Loan Officers/Field Staff to meet business objectives.
  • Develop and implement effective collection strategies to minimize risks and maximize repayments.
  • Conduct regular field visits to guide and motivate staff, assessing loan officer performance through sample centre meetings.
  • Track repayment from regular customers and follow up on delinquent, non-starters, and fraud cases.
  • Maintain daily run rate as per projections through regular morning and evening meetings with Loan Officers.
  • Ensure proper maintenance of the branch and all registers, documents, etc., to handle compliance, audit, legal, admin, HR, and other issues.
  • Guide the team to enhance First Time Right (FTR) and TAT while ensuring maximum customer satisfaction.
  • Maintain a branch that aligns with brand values and ensures effective brand retention and recall amongst all customers and non-customers.
  • Ensure all systems and processes are followed at the branch as stipulated by Senior Management and ensure all staff are adequately trained on company products and processes.
  • Job
  • Graduate in any discipline.
  • Minimum 2 years of experience in sales, branch management, or a related field.
  • Possess strong leadership and communication skills.
  • Demonstrate the ability to work in a fast-paced environment and consistently meet sales targets.
  • Exhibit excellent problem-solving and analytical skills.
  • Be capable of designing and implementing effective collection strategies.
  • Have knowledge of auditing, administration, legal, HR, and compliance procedures.
  • Experience in handling branch operations, including budgeting, forecasting, and resource optimization is required.
  • Ability to maintain a positive and professional demeanor when interacting with customers, colleagues, and senior management.

  • For more information, please contact us at 6587102.

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