Branch Manager

2 - 5 years

4 - 5 Lacs

Posted:Just now| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Oversee day-to-day branch operations, employee scheduling, and workflow.
  • Lead, train, and motivate the clinic team (front desk, consultants, technicians).
  • Achieve monthly sales targets and monitor performance metrics.
  • Ensure high standards of customer service, client satisfaction, and service quality.
  • Manage client queries, escalations, and resolve concerns professionally.
  • Maintain clinic hygiene, equipment readiness, and compliance with company protocols.
  • Handle inventory management, stock audits, and vendor coordination.
  • Conduct staff meetings, performance reviews, and training sessions.
  • Monitor and improve walk-ins, conversions, and retention rates.
  • Ensure proper documentation, billing accuracy, and adherence to clinic SOPs.

Skills & Qualifications

  • Bachelor’s degree preferred.
  • 2–5 years of experience in clinic management, salon/spa management, healthcare, wellness.
  • Strong leadership, decision-making, and problem-solving abilities.
  • Excellent communication, customer handling, and team management skills.
  • Experience in sales, revenue management, and performance tracking.
  • Ability to work in a fast-paced environment with a strong client-focused mindset.

Job Type: Full-time

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

  • Flexible schedule

Application Question(s):

  • Willing to work on weekends
  • Should have experience in slimming & wellness

Work Location: In person

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