Branch Manager

Company Description

Founded in Kerala, Gosree Finance Limited is a non-banking financial company (NBFC) with a mission to serve Micro, Small, and Medium Enterprises (MSME) customers. Reborn in 2023, Gosree Finance Limited is regulated by the RBI and committed to delivering human, innovative, and cost-effective financial solutions. Our primary focus is on the financial well-being of our customers by offering tailored products and services.

Role Description

This is a full-time, on-site role for a Branch Manager based in Madurai. The Branch Manager will oversee the daily operations of the branch, manage staff, and ensure excellent customer service. Responsibilities include developing and implementing strategies to increase branch performance, handling customer inquiries and complaints, maintaining regulatory compliance, and fostering a positive workplace environment. The Branch Manager will also track financial performance, prepare reports, and liaise with corporate management to align branch activities with overall company goals.

Qualifications

• Leadership, Team Management, and Staff Supervision skills
• Strong Customer Service, Relationship Building, and Problem-Solving skills
• Financial Analysis, Budget Management, and Reporting skills
• Knowledge of Regulatory Compliance and Industry Standards
• Excellent Communication and Interpersonal skills
• Experience with Financial Products and Services
• Bachelor's degree in Finance, Business, or related field
• Prior experience in a managerial role within the financial services industry is preferred with product knowledge of LAP and Un Secured Loans.