Branch Manager-Equitas Bank

Job Title: Branch Manager

Location: Maninagar, Ahmedabad, Gujarat

Company: Equitas Small Finance Bank

Budget: Up to ₹17 Lakhs Per Annum

Grade: C2 to D1 (As per experience)

Job Summary:

We are seeking a dynamic and results-driven Branch Manager to lead and manage the operations, sales, customer service, and compliance of our Maninagar Branch in Ahmedabad. The ideal candidate will have a strong track record in retail banking, leadership, and customer relationship management.

Key Responsibilities:

• Branch Operations Management:
• Ensure smooth day-to-day functioning of the branch.
• Oversee cash management, audit compliance, safety, and security.
• Maintain operational excellence and adhere to regulatory and bank standards.
• Business Development & Revenue Growth:
• Drive business targets across liabilities, assets, insurance, and investment products.
• Lead customer acquisition campaigns and cross-sell initiatives.
• Identify and convert high-value customer segments.
• Team Leadership:
• Lead, mentor, and motivate a team of Relationship Officers, Tellers, and Assistant Managers.
• Monitor team performance and productivity.
• Plan and conduct regular training sessions for staff.
• Customer Relationship & Service:
• Resolve customer issues promptly and professionally.
• Ensure high levels of customer satisfaction and engagement.
• Foster long-term relationships with key customers and high-net-worth clients.
• Compliance & Risk:
• Ensure strict adherence to internal controls, processes, KYC/AML norms, and RBI regulations.
• Prepare for internal and external audits and implement corrective actions as needed.

Key Requirements:

• Education: Graduation mandatory; MBA/PGDM in Finance or Marketing preferred.
• Experience:
• 6–10 years of overall experience in banking/financial services.
• Minimum 2– 3 years in a branch leadership role.
• Skills:
• Strong understanding of retail banking products and services.
• Excellent communication, leadership, and customer service skills.
• Proficient in handling audits, compliance, and branch operations.
• Sales and target-oriented mindset.

Preferred Candidate Profile:

• Prior experience in Small Finance Banks, Private Sector Banks (e.g., AU, Ujjivan, Axis, HDFC, ICICI).
• Local candidates from Ahmedabad preferred.
• Strong network and market knowledge in Maninagar and surrounding areas.

Reporting To:

Cluster Head – Retail Banking

Benefits & Perks:

• Attractive incentives on performance
• Medical insurance and wellness benefits
• Professional development and leadership growth opportunities

Job Type: Full-time

Pay: ₹1,400,000.00 - ₹1,700,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 7034355566