Branch In charge

About the Role: We are looking for a proactive and experienced Branch Manager to lead one of our branches in the Hyderabad Division. As the Branch Manager, you will play a crucial role in overseeing the daily operations, team management, and customer satisfaction within the branch. Your responsibilities will include supervising courier activities, managing a team of delivery staff, addressing customer queries, supporting sales efforts, and ensuring compliance with operational standards. Key Responsibilities: Branch Operations: You will be responsible for supervising daily courier activities such as bookings, sorting, dispatching, and delivery tracking. Team Supervision: Manage a team of delivery staff, counter executives, and support personnel to ensure operational efficiency. Customer Service: Resolve customer queries, address service issues, and ensure a positive customer experience. Sales & Business Development: Support local sales efforts, onboard new customers, and increase branch-level revenue. Reporting & Documentation: Maintain accurate records of bookings, delivery status, branch expenses, and submit regular reports to the Divisional Manager. Compliance: Ensure adherence to operational standards, safety protocols, and service quality benchmarks set by the company. Required Qualifications & Skills: Bachelor's degree or equivalent (Logistics/Business background preferred). Preferably 1-3 years of experience in the courier or logistics industry. Strong leadership, organizational, and multitasking abilities. Good communication skills in English, Telugu, and Hindi. Proficiency with basic computer tools (MS Excel, tracking software). What We Offer: A stable, growth-focused work environment in a reputed national brand. Opportunities to progress within the Hyderabad division and beyond. Performance-based incentives and recognition. Job Type: Full-time Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Experience: Courier: 1 year (Preferred) Work Location: In person,