Branch Executive

Job Title: Branch Executive – NBFC

Location: Kaloor Branch Kochi
Department: Branch Operations / Sales & Customer Service
Employment Type: Full-Time
Experience: Fresher / 0–1 year experience

About the Role:

We are looking for a motivated and enthusiastic Branch Executive to join our Alappuzha branch. This is an excellent opportunity for fresh graduates who wish to build a career in the financial services and lending sector (NBFC). The role involves supporting daily branch operations, assisting customers, and learning various aspects of finance, sales, and loan processing.

Key Responsibilities:

1. Customer Service & Relationship Management

• Welcome and assist walk-in customers at the branch.
• Provide information about loan products, eligibility, and documentation requirements.
• Handle basic queries, service requests, and ensure customer satisfaction.

2. Loan Operations Support

• Assist in loan application processing and verification.
• Coordinate with credit and documentation teams for approvals and disbursements.
• Maintain proper records of loan files and customer documents.

3. Sales & Business Development

• Support the branch team in generating leads and acquiring new customers.
• Participate in field visits and marketing activities as required.
• Promote various financial products offered by the company.

4. Branch Administration

• Handle day-to-day operational tasks such as data entry, filing, and MIS updates.
• Ensure proper cash handling and documentation under branch supervision.
• Assist the Branch Manager and other senior staff in achieving business targets.

Key Skills & Attributes:

• Good communication and interpersonal skills
• Basic understanding of financial services (training will be provided)
• Eagerness to learn and grow in a fast-paced environment
• Team player with a positive attitude
• Basic computer knowledge (MS Office, email, data entry)

Qualification:

• Graduate in Commerce, Business Administration, Economics, or related field
• Freshers or candidates with up to 1 year of experience in NBFC/BFSI sector can apply

Job Type: Full-time

Pay: ₹8,086.00 - ₹39,190.66 per month

Benefits:

• Health insurance