Branch Business Manager-Home Loan

Company Name: Muthoot Fincorp Limited Position / Designation: Branch Business Manager Secured & Unsecured Lending Business Employment Type: All Employment Type Designation & Grade: State Business Manager Secured & Unsecured Lending Business Designation & Grade : 5 RMs / BSMs; 1 Collections Officer Main Tasks & Areas of Responsibility: Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract & Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure: A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work. Proven ability to Recruit and Retain high performing RO/RM/BSMs. At least 5 years’ experience in leading a team of Sales Executives, Team Leaders, with at least 2 years of on roll team members. Having good working knowledge on Lower- & Middle-Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any): Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Job Location / State: Andhra Pradesh Compensation Band: As per policy Entitlements: As per policy Stake Holders: Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification: Any UG/PG or MBA Skill Sets: Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills: Good oral, written and presentation skills Experience : 5+ years of overall experience Behavioural Competencies: Uncompromising ethical standards and discipline expected Show more Show less