Jobs
Interviews

136 Bpo Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

Customer Support - Day Shift
Jobshop

0.0 - 5.0 years

0 - 5 Lacs

Bengaluru, Karnataka, India

On-site

We are hiring the following positions for various clients of ours, to apply with JobShopyou can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must 2. International Technical Support (Non Voice) - US Shift(5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must 3. International Customer Support (Non Voice) - US Shift(5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experienc...

Posted 18 hours ago

AI Match Score
Apply
Technical Support Engineer ( Customer Support - International Voice )
Jobshop

0.0 - 5.0 years

0 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop you can also visit our website jobshop.ai to chat with our HR Recruiters Job description Hiring for Technical support executive/CSE/for international BPO. Salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. Shift: Rotational Location: Manyata Tech park, whitefield, Brookfield, Marathalli, Electronic City & BTM Layout Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai

Posted 18 hours ago

AI Match Score
Apply
Looking For Banking Non Voice Process / Rotational Shift Sal 5.5ctc
Jobshop

0.0 - 5.0 years

0 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractiv...

Posted 18 hours ago

AI Match Score
Apply
HR Coordinator - Recruitment Support
Jobshop

0.0 - 5.0 years

0 - 5 Lacs

Bengaluru, Karnataka, India

On-site

Greetings from JobShop, We Are Hiring For HR Recruters In Job Shop Required Skills & Qualifications: Under Grad Or Graduate in any discipline. Fresher / experience in recruitment (BPO/IT/Non-IT). Good communication and interpersonal skills. Knowledge of job portals and social hiring platforms. Ability to handle multiple requirements and meet hiring targets.

Posted 18 hours ago

AI Match Score
Apply
IT Freshers For Service Desk Management Gurgaon
2coms

1.0 - 6.0 years

Bengaluru

Work from Office

SUMMARY Title: Service Desk Management Executive Location: Gurgaon (Work From Office) Job Type: Full - Time Industry: IT Service Desk / Customer Support Job Description: Greetings from 2Coms . We are hiring experienced resources for a Service Desk Management role with a leading multinational company in Gurgaon. This role involves managing service desk functions, acting as a single point of contact for service users and customers, and delivering customer support across multiple channels including human, digital, self-service, and automated platforms. Key Responsibilities: Manage one or more customer service or service desk functions Act as the primary point of contact for service users and cu...

Posted 1 day ago

AI Match Score
Apply
Health Admin Services New Associate-Voice
Accenture

0.0 - 3.0 years

Bengaluru

Work from Office

Skill required: Claims Appeals - Claims Administration Designation: Health Admin Services New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowClaims Appeals involves reviewing and processing appeals for denied insurance claims. This includes evaluating the reasons for denial, gathering additional information, and making decisions on the appeal. The goal is to ensure fair and accurate resolution of claims. Responsibilities include communi...

Posted 1 day ago

AI Match Score
Apply
HR Service Delivery Associate
Accenture

4.0 - 9.0 years

Gurugram

Work from Office

Skill required: Employee Services - Workday Talent Management Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration, training programs, and wellness initiatives. The goal is to enhance employee satisfaction, productivity, and overall well-being.Design, develop, implement and manage business solutions within Workday s HCM Tracking Library focusin...

Posted 1 day ago

AI Match Score
Apply
Analyst II Business Process Transactions
Dxc Technology

3.0 - 5.0 years

3 - 12 Lacs

Noida, Uttar pradesh, India

On-site

RESPONSIBILITIES: Responsible for Policy administration and related services of Life Insurance Policies Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements. Develops knowledge and skill in assigned work process (es) as well as general understanding of the clients business and objectives. Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations. Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures. Remains alert for critical sit...

Posted 2 days ago

AI Match Score
Apply
Analyst I Business Process Transactions
Dxc Technology

2.0 - 5.0 years

3 - 12 Lacs

Noida, Uttar pradesh, India

On-site

RESPONSIBILITIES: Essential Job Functions: Execute business process transactions, focusing on accuracy and adherence to procedures. Collaborate with senior analysts and managers. Participate in process improvement projects and data analysis. Assist in identifying process bottlenecks and quality assurance. Ensure compliance with established standards and procedures. Support senior analysts in analyzing data trends and reporting. Assist in updating and maintaining process documentation. Work with the team to meet performance targets and quality standards. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 2+ years of rele...

Posted 2 days ago

AI Match Score
Apply
Hiring Trainer For Tamil Nadu- 4 Years
2coms

4.0 - 9.0 years

Chennai

Work from Office

SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...

Posted 3 days ago

AI Match Score
Apply
Urgent Hiring Customer Support Representative
Arise Solutions

0.0 - 1.0 years

1 - 2 Lacs

Vadodara

Work from Office

Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K In-Hand 18K CTC Handle inbound customer calls, solve queries Fresher can apply

Posted 3 days ago

AI Match Score
Apply
Telecaller- Kannada, Malayalam, - Chennai
Takecare Manpower Services

0.0 - 2.0 years

1 - 2 Lacs

Chennai

Work from Office

Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressure over a customer call Required Candidate profile Need immediate joiner Contact : Rishika HR - 9494972099 Perks and benefits ESI PF INCENTIVE

Posted 3 days ago

AI Match Score
Apply
Customer Service - Gurugram
Genpact

0.0 - 2.0 years

Noida, Gurugram, Delhi / ncr

Work from Office

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Posted 4 days ago

AI Match Score
Apply
Urgent Hiring For domestic customer services process in gurgaon
Smart Vision Consultancy Services

1.0 - 4.0 years

1 - 4 Lacs

Gurugram

Work from Office

Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225

Posted 4 days ago

AI Match Score
Apply
Walkin For freshers - Chennai
Cognizant

0.0 - 1.0 years

Chennai

Work from Office

Any Graduate in 2024 or 2025 with a three-year full-time degree Flexible to work in Shifts and Work from Office. interested to work in customer service domain can apply. Good communication skills are required. location - chennai.

Posted 5 days ago

AI Match Score
Apply
Success Coach - WFO - Marathi /Telugu
Nxtwave Disruptive Technologies

0.0 - 1.0 years

2 - 3 Lacs

Kolhapur, Pune

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and co...

Posted 5 days ago

AI Match Score
Apply
Voice Process - International & Domestic ||
Axis Services

0.0 - 4.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Voice Process - International & Domestic || 1. International Voice Process (Technical Support) Location : Hyderabad Job Requirements Qualification : Under Graduation / Graduation Up to 1 year of experience in International Voice Customer Support Strong ability to resolve customer concerns via voice Excellent communication and interpersonal skills Salary Package Freshers: 3 LPA Experienced: Up to 5LPA Benefits Cab facility Rotational Shifts 5 days working | 2 rotational offs 2. Voice /Non voice Process Executive Domestic Job Location: Hyderabad Job Type : Full-Time | Work From Office Shift : Day Shift (8:00 AM 8:00 PM) Working Days : 6 Days Working | Rotational Week Off Experience Required: *...

Posted 5 days ago

AI Match Score
Apply
Customer Support Executive
Shining Stars Institution & travels

0.0 - 3.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Hello Job Seekers, Greeting From Shining Stars ITPL We are looking for enthusiastic and customer-focused Customer Service Executives to handle international and domestic voice and chat support . Location: Bangalore Experience: 0- 4 Years Qualification: Any Graduate / Undergraduate Industry: BPO / Customer Support Key Responsibilities Handle international and domestic customer interactions via voice and chat channels Resolve customer queries related to products/services in a timely and professional manner Maintain high levels of customer satisfaction and service quality Accurately document customer interactions and follow standard operating procedures Meet individual and team performance metr...

Posted 5 days ago

AI Match Score
Apply
Customer Care Executive
Career Guideline

0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi mumbai

Work from Office

Inbound (US TELECOM Voice PROCESS) job location : AIROLI salary : 18k +4k night allowance freshers and exp both can apply THIS PROCESS IS RELATED TO TROUBLESHOOTING TECHNICAL VOICE PROCESS CONTACT : 9136283188 SHILPA

Posted 5 days ago

AI Match Score
Apply
Customer Service Executive- Max Upto 33KCTC
Shining Stars Institution & travels

0.0 - 3.0 years

2 - 3 Lacs

Noida, New delhi, Gurugram

Work from Office

HI APPLICANTS, APPLY TO START YOUR CAREER IN BPO INDUSTRY. HIRING FOR INTERNATIONAL & DOMESTIC PROCESS CUSTOMER SUPPORT EXECUTIVE ROLE. Process -INBOUND VOICE & BLENDED ELIGIBILITY CRITERIA ANY GRADUATE & UNDERGRADUATE WITH GOOD ENGLISH COMMS SKILLS CAN APPLY. GRADUATION & EXPERIENCE IN BPO WILL BE AN ADVANTAGE. MUST BE AN IMMEDIATE JOINER. SALARY STRUCTURE Gurugram- 20 To 30K CTC + Monthly PLI Noida -19 To 30 KCTC PREFERED CANDIDATE Candidate must be fluent in English communication skills. Graduate fresher or undergraduate with six months customer service experience can preferred. Candidate must be versatile & ready to work in rotational shift. Candidate must be immediate joiner. Candidate ...

Posted 5 days ago

AI Match Score
Apply
Voice Analyst ( Fresher/Experience) - Gurugram
Wsne Consulting

0.0 - 4.0 years

3 - 6 Lacs

Gurugram

Work from Office

Role & responsibilities Handle customer queries through inbound and outbound voice calls. Resolve customer concerns efficiently while ensuring customer satisfaction. Maintain clear and professional communication at all times. Required Skills: Excellent communication skills (verbal and written) in English and Hindi. Ability to handle customer queries efficiently and politely. Patience and empathy to manage difficult or irate customers. Prior experience in a call center or customer support role is a plus. Freshers and experience both can apply Minimum education: UG/Grad both can apply Freshers and Experienced both can apply Salary package 3 Lpa to 6 lpa Willingness to work in rotational shifts...

Posted 5 days ago

AI Match Score
Apply
Opening For Team managers in Chennai
Cognizant

7.0 - 10.0 years

Chennai

Work from Office

Key Responsibilities • Lead multiple TLs/SMEs and their associate teams; own staffing, rostering, and intraday management. • Govern daily operations: queue health, real-time adherence, shrinkage control, occupancy, and SL attainment. • Review performance through huddles, coaching plans, and monthly performance appraisals. • Drive continuous improvement via RCA, CAPA, and Kaizen; standardize SOPs and playbooks. • Manage escalations and critical incidents; ensure timely resolution and client communication. • Partner with WFM, Quality, Training, Tech/Telephony, and HR for holistic delivery. • Publish daily/weekly/monthly MIS and insights; track SLA risk and remediation plans. • Ensure complianc...

Posted 5 days ago

AI Match Score
Apply
Customer Support Executive
Teleperformance (TP)

0.0 - 1.0 years

1 - 2 Lacs

Ambattur

Work from Office

!!Greetings from Teleperformance!! Job Title: Customer Support Executive Job Description: We are looking for a Customer Support Executive with average English and regional languages skills - ready to work with (Voice Process) and both Freshers and Experience are eligible. Languages preferred & Salary: Telugu - 15,500-14,500 TH / 19,500-17,500 CTC Malayalam - 17,500-14,500 TH / 21,000-17,500 CTC Kannada - 16,500 TH / 20,500 CTC (+12 Pass) 17,500 TH / 21,500 CTC (Grads) Work Time: Any 9 hrs of rotational day shift (8 AM-8 PM) Work Days: Any 6 days of work / 1 day rotational week off Location: Ambattur, AMBIT IT Park Eligibility: 12 Pass and Grads (Fresher & Experience) Employment type: Full - ...

Posted 5 days ago

AI Match Score
Apply
HSC Fresher - Inbound Process / Reliance Retail /@Teleperformance
Teleperformance (TP)

0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi mumbai, Mumbai (all areas)

Work from Office

Process: Customer Support - Inbound Process HSC / Graduate Freshers Good comm.skills required Shift: 8:30AM - 8:30PM (Rotational) 1 rotational week off Salary: Upto 16,000 Inhand | 18K - 20K CTC Interview Process: HR Round Operations Round Required Candidate profile HSC / Graduate Freshers Good comm.skills required Location: Thane Apply Now, Contact For More Details / Information HR Viraj - 7030022572 Perks and benefits Career Growth Opportunity !

Posted 5 days ago

AI Match Score
Apply
Urgent Hiring- Customer Support Associate
Arise Solutions

0.0 - 1.0 years

1 - 2 Lacs

Vadodara

Work from Office

Urgent Hiring Inbound Customer Support Representative Rotational Shifts (Day & Night) Women Candidates: Day Shift Only (Safe & Comfortable Work Timing) 14K – 17K In-Hand 18K – 21K CTC Handle inbound customer calls, solve queries Fresher can apply

Posted 5 days ago

AI Match Score
Apply

Exploring BPO Jobs in India

Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.

Top Hiring Locations in India

  1. Bengaluru
  2. Delhi/NCR
  3. Mumbai
  4. Pune
  5. Hyderabad

These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.

Average Salary Range

The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.

Career Path

In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.

Related Skills

Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.

Interview Questions

  • What do you understand by BPO? (basic)
  • How do you handle irate customers? (medium)
  • Can you describe a challenging situation you faced in a previous BPO role and how you resolved it? (medium)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you prioritize tasks when dealing with multiple clients' needs simultaneously? (medium)
  • Explain the importance of data security in a BPO setting. (advanced)
  • How do you stay updated with industry trends and best practices in BPO? (medium)
  • Describe a time when you had to collaborate with team members from different departments to achieve a common goal. (medium)
  • What metrics do you think are crucial for measuring the success of a BPO operation? (advanced)
  • How would you handle a situation where a client is unhappy with the service provided by your team? (medium)
  • Can you walk us through your process of training new team members in a BPO environment? (medium)
  • How do you ensure confidentiality when dealing with sensitive client information? (medium)
  • What are your strategies for maintaining high levels of employee engagement in a BPO setting? (advanced)
  • How do you handle escalations from customers effectively? (medium)
  • Explain the role of technology in optimizing BPO processes. (advanced)
  • How do you approach performance evaluations for your team members? (medium)
  • Describe a successful campaign or project you led in a previous BPO role. (medium)
  • How do you adapt to changes in client requirements or industry regulations? (medium)
  • What do you think sets apart a top-performing BPO professional from others in the field? (advanced)
  • How do you ensure quality control in a fast-paced BPO environment? (medium)
  • What measures would you take to reduce operational costs without compromising service quality? (advanced)
  • Can you give an example of a time when you had to make a quick decision to resolve a customer issue? (medium)
  • How do you handle stress and pressure in a high-volume BPO role? (medium)
  • What are your strategies for maintaining a positive work culture within your team? (medium)

Closing Remarks

As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Featured Companies