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BPO : Day Shifts : Customer Service : 4 LPA : Gurgaon : Apply Now

1.0 - 5.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Posted:1 day ago| Platform: Naukri logo

Apply Now

Skills Required

Customer Service Customer Support International Voice International BPO BBA Altruist UK Voice Globiva Cogent Just Dial Tech Mahindra International Process EA UK Process Bcom Genpact Roblox ICCS IQOR Ienergizer Radical Minds Process Associate US Process Vagus EXL Voice BA

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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Outpace Consulting Services
Outpace Consulting Services
www.outpaceconsulting.com

Consulting

Tech City

50-100 Employees

1506 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    COO

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