Posted:1 day ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Utilize excellent communication skills to effectively address customer issues and provide solutions. Handle inbound international calls from clients across various time zones (UK & US). Work on a rotational shift schedule including evenings, nights, weekends, and holidays as required by the business needs. Collaborate with team members to achieve process goals and objectives. Desired Candidate Profile 0-1 year of experience in BPO industry or related field. Proficiency in speaking Bodo language fluently. Strong translation skills for translating English into other languages (e.g., Bodo). Ability to work independently with minimal supervision while maintaining high levels of accuracy and productivity.
Transcom
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