BMC Helix developer

The position of BMC Helix Developer requires 4 to 6 years of relevant experience in the field. The ideal candidate should possess in-depth knowledge of BMC Remedy ITSM and Helix platforms. They must have expertise in fresh implementations of the Helix platform and experience in migrating from Remedy. Additionally, proficiency in Discovery, CMDB, Helix GPT, Digital Workplace, and virtual agents is essential. The candidate should also have strong experience with API-based integrations, including REST, SOAP, and connectivity with third-party systems. Desired skills for this role include experience with cloud platforms like AWS or Azure for hosting Helix, familiarity with Docker and Kubernetes, knowledge of ITIL practices and automation tools, and experience with enterprise tools such as EBS and other third-party applications. In terms of soft skills, the candidate should possess strong problem-solving and analytical abilities, effective communication skills, and stakeholder management capabilities. They should also demonstrate the ability to lead and collaborate within cross-functional teams. Preferred certifications for the BMC Helix Developer position include BMC Certified Professional (Remedy/Helix), ITIL Foundation or higher certification, cloud certifications (AWS, Azure, GCP, Docker, Kubernetes), and API and integration certifications. Key responsibilities of the role include hands-on migration of data, workflows, and configurations from BMC Remedy to Helix, deployment of BMC Helix platform components, development and testing of REST/SOAP APIs for integration with third-party applications, thorough testing and validation of migrated features, maintenance of comprehensive documentation, and providing Level 3 support during and after migration/implementation phases. The hiring process for this position includes screening (HR round), Technical Round 1, Technical Round 2, and Final HR Round.,