Biz Ops Manager

Job Description

Level AI is a Series B funded Mountain View, CA-based startup innovating in the Voice AI space. We are backed by top VCs, technologists from Silicon Valley, and industry experts. We are on a mission to revolutionize the customer sales experience for businesses. We are innovating in speech AI, NLP/NLU, and information retrieval systems to bring customers and businesses closer to one another.Our vision is to leverage AI and build tools that transform and elevate businesses. As our first focus, we have chosen to help contact centers achieve truly high standards through real-time quality assurance and agent assistance. As one of the critical members of the Level team your work will be new and of the highest impact to shape the future of AI in businesses. You will directly work with a small experienced team of technologists to identify and solve a new set of problems. The team has experience from Amazon Alexa, Facebook, and other leading AI organizations. You will have the freedom to pave a new path to achieve our mission. Roles and Responsibilities : Leads important, impactful, time-sensitive efforts to identify new business strategies and opportunities (e.g., new business models, growth initiatives, cost reduction strategies). Manages complex strategic, organizational, and operational initiatives. Leads end-to-end growth marketing initiatives, including digital campaign strategy, execution, measurement, and optimization. Conducts market research and competitive analysis to inform go-to-market planning, ICP segmentation, and channel prioritization. Develops scalable frameworks and automation to drive efficiency and prepare for broader strategic projects. Partners with business leaders in creating strategic initiatives and securing budgets for plans and projects on a wide range of strategic issues, including risk management and implementation tactics. Influences management by presenting compelling analyses and recommendations that build the business case for new strategic initiatives Requirements : 3+ years of relevant work experience in business strategy (Experience in technology and SaaS preferred). MBA or relevant bachelors from top tier colleges. Must have professional experience in business strategy, growth strategy and management or growth marketing role. Hands on experience in B2B growth marketing with familiarity in martech tools is a strong plusHave an extreme bias towards action.Solutions orientated within a high-energy and fast-paced work environment. Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features. Possess excellent written, verbal and interpersonal communication skills. To learn more visit : https://thelevel.ai/ Funding :https://www.crunchbase.com/organization/level-ai LinkedIn :https://www.linkedin.com/company/level-ai/