Billing Specialist

Role Overview: As an Ebilling Specialist at FMS-India, you will be part of a centralized team responsible for managing electronic billing for multiple law firms. Your role will involve assisting with the setup of new clients, maintaining existing clients in the Ebilling Software and vendor sites, collaborating with the local team and firm personnel to ensure timely submission of invoices, and resolving any issues related to electronic billing. Key Responsibilities: - Submit monthly electronic invoices to firm clients, following all client and firm guidelines during submission. - Track the status of electronic invoices from submission to acceptance and resolve rejections until successful submission, documenting all issues and resolutions. - Liaise with various teams including billing/collections team, billing attorneys, secretarial staff, and clients regarding ebilling as directed. - Set up and maintain vendor sites for new matters, timekeepers, budgets, and rates. - Identify, research, and troubleshoot rejected invoices to ensure proper submission and acceptance by clients. - Coordinate resubmission of invoices with relevant teams and ensure corrective actions are in place for future submissions. - Assist in preparing and maintaining Ebilling manuals, reference guides, and educational tools. - Analyze industry trends, seek ways to improve processes, and maximize efficiency. - Support special projects and ad-hoc requests from management. Qualifications Required: - Bachelor's degree is a must. - 1+ years of professional work experience in an accounting or billing/invoicing role with excellent communication skills. - Service-oriented, self-motivated, and detail-oriented with superior organizational skills. - Proficiency in multiple software programs and online vendor websites. - Experience with law firms and knowledge of EBilling platforms such as EbillingHUB, Tymetrix, Serengeti, etc. - Advanced proficiency in Microsoft Excel and Office products. - Excellent written and verbal communication skills with the ability to establish and maintain relationships with various stakeholders. Additional Details: - Shift Timings: 6:30 PM to 3:30 AM (IST). - Physical Requirements: Prolonged periods of sitting at a desk and working on a computer; must be able to lift up to 15 pounds at times.,