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5 Job openings at Universal Technology Services
Human Resource Coordinator

Gurugram

5 - 10 years

INR 5.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Designation: HR Coordinator Purpose of the Job The HR Coordinator will support the HR Team by handling the administrative tasks related to benefits enrollment, leave of absence, updating employee data within the HRIS, and other HR-related administrative tasks such as invoicing. The Coordinator will be responsible for handling day-to-day administrative tasks efficiently, ensuring the accuracy of employee data and benefits records, and assisting in process improvement initiatives. The role requires an understanding of HR systems and processes, along with attention to detail in processing benefits and employee information. Responsibilities: Benefits administration: Assist with benefits enrollment and changes in the HRIS, completing forms for new hires, status changes, and terminations and coordinating contribution remittances of retirement plans in Canada and US. Ensure that employee benefits records are accurate and up-to-date in the HR system. Support the onboarding process by ensuring new employees are enrolled in the correct benefit programs and update the data in the HRIS as well as other benefits platform. Assist with the offboarding process for employees leaving the organization are properly terminated or transferred and update the data in the HRIS as well as other benefits platform. Process leave of absence requests (e.g., medical, maternity) by ensuring all necessary documentation is completed and submitted to vendors and update the data in the HRIS as well as other benefits platform. Handle basic benefits inquiries and direct more complex issues to the Benefits Advisor. Help with the coordination of benefits communications between employees and carriers, particularly with forms, claims, and status changes. Assist in the annual processes such as updating Benefits rates in the system, renewal of vacation and personal days in the system, send report to suppliers, etc. Collaborate with the Benefits Advisor to identify areas for process improvement within benefits administration and employee data management. Assist with the enrollment processes related to the waiting period for the benefits. Assist in reducing inefficiencies and errors by optimizing benefits-related workflows and administrative tasks. Work closely with the Benefits Advisor to ensure that benefits processes and documentation meet company standards, policies and compliance requirements. HRIS, HR processes and reporting: Maintain and update employee information in the HRIS, including vacation balances, benefits participation, personal details, and other information such as GL codes. Collaborate with the Benefits Advisor to ensure that the HRIS data is consistent and accurate across all employee records. Assist in generating reports for HR-related tasks, such as benefits usage, employee movement, and turnover. With a spirit of continuous improvement, work with HR team in conducting improvements within the system, including improvements in reporting. Assist the HR team in HRIS projects, including integration of new modules, etc. Assist in maintaining the updates and accuracy of documents and information in the employee portal. HR Administrative Support Reviews HR and Benefits invoices to ensure accuracy of charges and coordinate payments with Accounts Payable. Prepares reports for Finance to help reconcile HR costs/benefits. Prepares HR documents, including employment confirmation letters. Updates employee information in the Sparkbay engagement survey portal: new hires, terminations, employee movements. Manages administrative tasks such as updating the organizational chart, preparing the labor movement report, supporting the Benefits Advisor with the Seniority Recognition Program, ensuring proper organization and document management in shared drives, and maintaining a clean and orderly filing system for documents. Assists with annual processes linked to year end, for example T2200 form in Canada, sending tax documents to terminated employees, etc. Assists with communication-related tasks, including design and template creation, and ensures consistency across materials. Communications Exchange information with members of the HR Team, Benefits vendors, explain, discuss. Will respond to basic employee queries via the HR email address. Qualifications Degree in human resources Minimum of four (4) years experience in a similar position, including experience for Canada and US companies. Strong experience with HRIS systems (e.g., Ceridian Dayforce) for maintaining and updating employee information, benefits records, and leave balances. Knowledge of benefits programs in Canada and the United States, including retirement plans, medical, dental, and other benefit offerings is preferred Customer service mindset is a must. High level of attention to detail to ensure accurate data entry and maintenance of employee benefits records. Technical savvy and strong computer skills (MS Word, Excel, PowerPoint). Continuous improvement mindset. Ability to assist in identifying and implementing process improvements in benefits administration to reduce inefficiencies and errors Shows initiative, creativity, able to analyze situations and solve problems Ability to handle multiple tasks simultaneously and prioritize based on deadlines and urgency. Ability to communicate effectively both verbally and in writing in English Capable of working as part of a team, in a spirit of cooperation. High level of discretion and professionalism; able to handle highly sensitive and confidential information.

Billing Specialist

Gurugram

2 - 5 years

INR 0.5 - 0.6 Lacs P.A.

Work from Office

Full Time

Office location: Gurugram Sector-61 General Summary: This position will be responsible for processing both customer and vendor invoices in an accurate and timely manner. Principal Duties and Responsibilities (Essential Functions): Enter and post vendor invoices into the AP/Billing System. Work with internal departments and vendors to resolve exceptions/issues in a timely manner. Manage work queues to meet team, department, and company goals. Participate in other duties or projects as assigned by Supervisor. Support and promote the company's Brand Promise through collaboration, positive attitude, and stellar customer service. Knowledge and Skill Requirements: Minimum qualification: Bachelor's degree in commerce (B.Com) or equivalent. 3 to 5 years of experience in a high-volume Accounts Payable (AP) or Billing role. Strong computer, organization, analysis, and interpersonal skills. Proficiency with Microsoft Office Suite, especially Excel and Outlook. Previous experience using Oracle, SAP, or Microsoft AX is preferred. Possess a strong attention to detail. Must be able to handle large volumes of data and work under pressure to meet deadlines. Must be willing to work overtime during times of increased demand. Note: Candidate must have experience in manual billing and must be comfortable with bulk manual billing.

Inside Sales Lead

Noida, Gurugram, Delhi / NCR

3 - 7 years

INR 5.0 - 11.0 Lacs P.A.

Work from Office

Full Time

About Role: We are seeking a dynamic and results oriented Inside Sales Professional to join our international sales team to support Europe and US markets. This role is pivotal in driving business growth in overseas markets, through effective lead generation, client engagement, and solution selling. Key Responsibilities: Identify, engage, and qualify leads in international markets via outbound calls, emails, and social media. Present and promote IT services and solutions to potential clients, effectively articulating value propositions. Understanding of and ability to sell the concept of GCC Global Competency Centre model Present and promote Finance Process Outsourcing and solutions to potential clients, effectively articulating value propositions. Present and promote Operations Outsourcing and solutions to potential clients, effectively articulating value propositions. Present and promote HR Outsourcing and solutions to potential clients, effectively articulating value propositions. Build and maintain a robust pipeline through strategic outreach and follow-ups. Collaborate with technical pre-sales and delivery teams to customize offerings for client needs. Prepare and deliver compelling sales presentations, proposals, and pricing negotiations. Consistently meet or exceed monthly, quarterly, and annual sales targets. Maintain accurate records of sales activities and client interactions using CRM systems. Stay up to date with industry trends, competitive landscape, and technological advancements. Requirements: Bachelor's degree in business, Marketing, IT, or a related field. 3+ years of inside sales experience, specifically in selling IT services to international clients. Proven track record of meeting or exceeding sales targets in a B2B environment. Excellent communication, negotiation, and interpersonal skills. Proficiency in CRM software (e.g., Salesforce, HubSpot, Sales Navigator, Apollo.io etc.) Strong understanding of IT service offerings (e.g., software development, cloud, cybersecurity). Ability to work independently and collaborate in a fast-paced, cross-functional team environment. Flexibility to work across different time zones, depending on target markets. Preferred Qualifications: Experience working with clients in USA/Europe Familiarity with outsourcing/offshoring business models. Multilingual skills are a plus. What We Offer: Competitive salary and performance-based incentives Comprehensive benefits package Continuous learning and professional development Opportunity to work with a global client base Supportive and inclusive work culture

AP - Vendor

Gurugram

3 - 5 years

INR 1.25 - 6.0 Lacs P.A.

Work from Office

Full Time

Job Purpose: This position is responsible for creating and maintaining vendor data in the Company's ERP systems while adhering to the Company's policies and procedures. This position will also assist in the resolution of vendor payment inquiries by reviewing vendor statements and payment activity in the Company's ERP system. Responsibilities and Associated Duties Ensures vendor records are accurate, completed, and updated in a timely manner. Creates new vendors in Oracle and/or other ERP, following established policies and procedures. Research and reconcile vendor statements to data in Oracle or other ERP. Communicate status of vendor reconciliation reports to upper management and vendors. Work with the Accounts Payable and Billing Specialists to resolve invoice disputes and vendor payment inquiries. Support and promote the company's Brand Promise through collaboration, positive attitude, and stellar customer support. Knowledge and Skill Requirements Any graduate, Commerce background is a plus. 3 to 5 years work experience in an Accounts Payable or Billing role. Intermediate level with Excel. Strong written and verbal communication skills. Highly organized, detail oriented, and able to prioritize multiple high priority tasks. Must have the ability to work in a dynamic team environment as well as independently.

Vendor Management Executive

Gurugram

3 - 5 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are seeking an experienced and proactive Vendor Management Specialist to oversee the full lifecycle of vendor engagement from selection and onboarding to performance evaluation and contract closure. The ideal candidate will be responsible for building strong vendor relationships, ensuring compliance with company policies, and optimizing vendor performance to meet strategic business objectives. Key Responsibilities: Identify, evaluate, and onboard vendors in alignment with organizational needs and compliance standards. Manage vendor master data and documentation, including NDAs, contracts, and SLAs. Monitor vendor performance through KPIs and SLAs. Conduct regular reviews and audits to assess vendor delivery, quality, and compliance. Develop and maintain strong relationships with key vendors to ensure long-term value and strategic alignment. Draft, review, and negotiate vendor contracts, pricing structures, and service agreements. Ensure timely contract renewals, amendments, and terminations as per business needs. Ensure vendor compliance with internal policies, regulatory requirements, and ethical standards. Maintain up-to-date vendor compliance records and audit trails. Act as the primary point of contact between the organization and vendors. Provide support during vendor escalations and issue resolution. Qualifications & Requirements: Any bachelors degree, Commerce background preferred. 3-5 years of experience in end-to-end vendor management. Strong negotiation, analytical, and problem-solving skills. Familiarity with ERP systems (e.g., SAP, Oracle), and vendor management software. Excellent communication and interpersonal skills. Ability to work cross-functionally and manage multiple vendor relationships.

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