Billing Specialist - AR

Hello,

Greeting from Quess Corp!!

Hope you are doing well

we have job opportunity with one of our client

Billing and Collection Process Lead

Location – Bangalore

Experience – 5+yrs

Qualification – Graduate / PG

Billing , Collection, Transition in AR Process

Responsibilities

• Assist in the transition of billing and collections processes from Singapore, Malaysia, and the Philippines to India, ensuring smooth integration and minimal disruption.
• Actively participate in process mapping, training, and knowledge transfer sessions to learn and adapt the existing processes.
• Identify and report any operational challenges or inefficiencies during the transition and collaborate with teams to resolve them.e
• Oversee and manage the

  end-to-end billing process

  , ensuring accurate and timely invoice generation.
• Prepare and maintain process SOPs. Ensure proper record-keeping for

  audit purposes

  , maintaining transparency and accountability in the billing and collections processes.
• Manage and track the

  collection of outstanding payments

  , ensuring timely follow-up with clients for overdue invoices.
• Resolve payment issues or disputes with clients, ensuring a smooth and efficient collections process.
• Regularly liaise with clients and internal teams (BD, Finance, Operations) to address and resolve PO-related issues and billing discrepancies.
• Maintain strong client relationships, serving as the key point of contact for all billing and payment-related queries.
• Lead regular

  follow-ups with clients

  to ensure payments are processed on time and to resolve any pending issues.
• Monitor

  Accounts Receivable (AR) ageing reports

  , identifying overdue accounts and taking proactive action to resolve outstanding invoices.
• Identify areas for improvement in the billing and collections processes and contribute to the development of more efficient workflows.
• Recommend and implement

  best practices

  to optimize the billing and collections function.

Required Skills

• In-depth Knowledge of Billing and Collections
• Experience in transitioning work or managing processes from one region to another (e.g., from Singapore to India).
• Proficiency in SAP and Excel
• Problem-Solving and Analytical Skills
• Communication and Client Coordination

Attention to Detail and Strong organizational skills to manage multiple client accounts, invoicing processes, and follow-ups simultaneously.