Billing Specialist - Accounts Receivable

Job Description Position Summary Viventium is seeking an outstanding Billing Specialist who will play a key role in our organization and be responsible for all billing and accounts receivable duties and assist in other areas of accounting. These duties include but are not limited to issuing and posting checks, processing payments and receipts, credit card processing, collection calls on past due invoices, and invoicing of customers. We seek a motivated self-starter to provide exceptional support to the company's and department's vision, direction and goals and support others in the department and company. We are looking for a candidate who will provide outstanding customer service. The position is a fast-paced, challenging position offering competitive pay and benefits packages. Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:

• Issue and post billing invoices in our Viventium Billing System
• Coordinate and create bill items for all billing tasks from the "Ready to Bill Report" Salesforce daily
• Assume the responsibility of receiving and sorting incoming payments with attention to credibility; post payments include checks, credit cards, wires, and ACH debits (EzFee)
• Assist with reconciling AR, easy clocking, and time clock plus
• Responsible for creating and uploading the weekly EzFee file to Zions Bank every Monday
• Daily review of all bounced ACH payments and reach out to notify clients for rebilling; document in Salesforce and adjust in the billing system
• Research, reconcile, audit, resolve, and adjust accounts concerning credit, errors, and inquiries based on Salesforce cases
• Terminations: notifying the appropriate departments, reconciling the billing account, documenting, and removing all services from the billing profile
• Assist with analyzing billing information to maximize cash collection and reduce bad debt expenses
• Conductively communicate with clients and staff courteously, professionally, and promptly handle inquiries and issues
• Responsible for identifying pending issues and bringing them to the supervisor's attention

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Prior billing and accounts receivable experience and detail-oriented with the ability to be a proactive problem solver
• Excellent verbal and written communication skills to communicate with clients via phone and written correspondence in a personable, courteous, and professional manner
• Provide exceptional support to the companys and departments vision, direction, and goals and be supportive of others in the department and company
• Team-oriented and the ability to work effectively across functional areas of the company
• Ability to coordinate, track, and efficiently organize multiple tasks/projects
• Ability to work independently with moderate supervision, handle stressful situations in a professional manner and be able to follow complex directions

Preferred

• Strong interpersonal skills and ability to work with various teams
• Customer service experience or knowledge
• Payroll industry experience or knowledge
• Quick- learner, multitasker, organized, detail-orientated, and a team player Microsoft Office
• Salesforce
• Accounting Degree