The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Qualifications 2-5 years' quota carrying sales experience Experience and working knowledge of CRM systems Demonstrable track record of over-achieving quota Strong written and verbal communication skills Show more Show less
Hiring for KAM- International Online Marketplaces Should have managed building a consumer brand on international marketplaces like Amazon US. Background in e-commerce and performance marketing as well as international online marketplaces is mandatory. Location will be Mumbai, SUGAR HQ. Show more Show less
Role Title: Sr Executive Inventory Role Expectations: Ensure real-time, accurate tracking of all inventory items across locations and systems. Regularly update inventory records to reflect current stock levels of raw materials, finished goods, and consumables. Enforce inventory control procedures and ensure team adherence to standard operating practices. Drive process discipline to maintain inventory integrity and audit-readiness. Conduct regular cycle counts and periodic full inventory audits. Investigate and close gaps in stock records through root cause analysis and corrective actions. Track key KPIs like inventory turnover, ageing, stockout %, fill rates, and holding cost. Share actionable insights through regular MIS reports for management review. Monitor ageing inventory and propose liquidation, discounting, or bundling strategies to reduce holding cost. Inventory Optimization & Cost Control Minimize excess stock, reduce wastage, and improve inventory turnover ratio. Role Deliverables: Inventory Accuracy Stock Reconciliation & Discrepancy Resolution On-Time Order Fulfilment Reporting Relationships: ● Reporting To: Manager Inventory Educational Qualifications: ● Graduate or MBA Experience Required: ● Minimum 3-5 years in relevant industry / category Location: Warehouse About SUGAR Cosmetics (www.sugarcosmetics.com): SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Our Website: https://in.sugarcosmetics.com/ Social Media Page Links: Instagram: https://www.instagram.com/trysugar/ Youtube: https://www.youtube.com/channelUCKVqnev2idvmUNKc2b91B8g Facebook: https://www.facebook.com/trySUGAR/ Twitter: https://twitter.com/trysugar LinkedIn: https://www.linkedin.com/company/sugar-cosmetics Job Type: Full-time Pay: ₹400,000.00 - ₹550,000.00 per year Schedule: Day shift Work Location: In person
Role Title: Sr Executive Inventory Role Expectations: Ensure real-time, accurate tracking of all inventory items across locations and systems. Regularly update inventory records to reflect current stock levels of raw materials, finished goods, and consumables. Enforce inventory control procedures and ensure team adherence to standard operating practices. Drive process discipline to maintain inventory integrity and audit-readiness. Conduct regular cycle counts and periodic full inventory audits. Investigate and close gaps in stock records through root cause analysis and corrective actions. Track key KPIs like inventory turnover, ageing, stockout %, fill rates, and holding cost. Share actionable insights through regular MIS reports for management review. Monitor ageing inventory and propose liquidation, discounting, or bundling strategies to reduce holding cost. Inventory Optimization & Cost Control Minimize excess stock, reduce wastage, and improve inventory turnover ratio. Role Deliverables: Inventory Accuracy Stock Reconciliation & Discrepancy Resolution On-Time Order Fulfilment Reporting Relationships: ● Reporting To: Manager Inventory Educational Qualifications: ● Graduate or MBA Experience Required: ● Minimum 3-5 years in relevant industry / category Location: Warehouse About SUGAR Cosmetics (www.sugarcosmetics.com): SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Our Website: https://in.sugarcosmetics.com/ Social Media Page Links: Instagram: https://www.instagram.com/trysugar/ Youtube: https://www.youtube.com/channelUCKVqnev2idvmUNKc2b91B8g Facebook: https://www.facebook.com/trySUGAR/ Twitter: https://twitter.com/trysugar LinkedIn: https://www.linkedin.com/company/sugar-cosmetics Job Type: Full-time Pay: ₹400,000.00 - ₹550,000.00 per year Schedule: Day shift Work Location: In person
Role Expectations Operate Shopify, Google Merchant Center, and Meta Commerce Manager efficiently. Ensure all content reflects brand tone, is grammatically correct, and is visually consistent. Meet all content publishing, campaign setup, and reporting deadlines without delays. Maintain consistent daily communication with marketing agency, influencers, and internal teams. Double-check all live content for errors (pricing, links, layout). Use sales data and campaign performance to make informed content and promotional decisions. Identify workflow gaps, suggest improvements, and escalate issues as needed. Key Deliverables Maintain an accurate and optimized Shopify storefront. Ensure Google and Meta product feeds are updated and error-free. Plan, set up, and maintain on-site marketing offers and campaigns. Submit daily sales performance reports. Manage influencer campaigns and content trackers. Oversee product reviews and user-generated content on product pages. Monitor inventory levels of promotional products and coordinate restocking. Work Experience · 1–3 years of hands-on experience in e-commerce, digital marketing, or online merchandising. · Proven track record of managing Shopify storefronts, including catalog and content updates. · Familiarity with Google Shopping and Meta (Facebook/Instagram) product feeds is preferred. Platform & Tool Proficiency Required: Shopify Admin (product catalog, collections, menus, pages, metafields) Google Sheets / Microsoft Excel (daily sales reporting & inventory tracking) Google Merchant Center (feed setup and maintenance) Meta Commerce Manager / Facebook Catalog Preferred: Basic HTML or Shopify Liquid (for minor content edits) Canva or Photoshop (for light image/banner editing) UGC/Review tools: Judge.me Email marketing tools: WebEngage, Mailchimp (for product or campaign coordination) Soft Skills Excellent written and verbal communication Detail-oriented with a proactive mindset Strong organizational skills and ability to prioritize tasks Comfortable working across teams and coordinating with external agencies or influencers Education (Optional) Preferred: Bachelor’s degree in Marketing, E-commerce, Business Administration, or a related field Equivalent experience and demonstrated skill set are equally valued
Job description Role Title: Sr Executive Inventory Role Expectations: Ensure real-time, accurate tracking of all inventory items across locations and systems. Regularly update inventory records to reflect current stock levels of raw materials, finished goods, and consumables. Enforce inventory control procedures and ensure team adherence to standard operating practices. Drive process discipline to maintain inventory integrity and audit-readiness. Conduct regular cycle counts and periodic full inventory audits. Investigate and close gaps in stock records through root cause analysis and corrective actions. Track key KPIs like inventory turnover, ageing, stockout %, fill rates, and holding cost. Share actionable insights through regular MIS reports for management review. Monitor ageing inventory and propose liquidation, discounting, or bundling strategies to reduce holding cost. Inventory Optimization & Cost Control Minimize excess stock, reduce wastage, and improve inventory turnover ratio. Role Deliverables: Inventory Accuracy Stock Reconciliation & Discrepancy Resolution On-Time Order Fulfilment Reporting Relationships: Reporting To: Manager Inventory Educational Qualifications: Graduate or MBA Experience Required: Minimum 3-5 years in relevant industry / category Location: Bhiwandi About SUGAR Cosmetics (www.sugarcosmetics.com): SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Our Website: https://in.sugarcosmetics.com/ Social Media Page Links: Instagram: https://www.instagram.com/trysugar/ Youtube: https://www.youtube.com/channelUCKVqnev2idvmUNKc2b91B8g Facebook: https://www.facebook.com/trySUGAR/ Twitter: https://twitter.com/trysugar LinkedIn: https://www.linkedin.com/company/sugar-cosmetics
Job Description Role Title: Sr Executive Inventory Role Expectations Ensure real-time, accurate tracking of all inventory items across locations and systems. Regularly update inventory records to reflect current stock levels of raw materials, finished goods, and consumables. Enforce inventory control procedures and ensure team adherence to standard operating practices. Drive process discipline to maintain inventory integrity and audit-readiness. Conduct regular cycle counts and periodic full inventory audits. Investigate and close gaps in stock records through root cause analysis and corrective actions. Track key KPIs like inventory turnover, ageing, stockout %, fill rates, and holding cost. Share actionable insights through regular MIS reports for management review. Monitor ageing inventory and propose liquidation, discounting, or bundling strategies to reduce holding cost. Inventory Optimization & Cost Control Minimize excess stock, reduce wastage, and improve inventory turnover ratio. Role Deliverables Inventory Accuracy Stock Reconciliation & Discrepancy Resolution On-Time Order Fulfilment Reporting Relationships Reporting To: Manager Inventory Educational Qualifications Graduate or MBA Experience Required Minimum 3-5 years in relevant industry / category Location: Bhiwandi About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Our Website: https://in.sugarcosmetics.com/ Social Media Page Links Instagram: https://www.instagram.com/trysugar/ Youtube: https://www.youtube.com/channelUCKVqnev2idvmUNKc2b91B8g Facebook: https://www.facebook.com/trySUGAR/ Twitter: https://twitter.com/trysugar LinkedIn: https://www.linkedin.com/company/sugar-cosmetics Skills: kpi tracking,data analysis,sap,inventory audit,flow of stock,inventory control,cost control,mis reporting,inventory management,problem solving
Role Expectations Strong analytical and problem-solving skills. Proficiency in MS Excel and experience with OMS/ERP systems (Experience in using Microsoft Dynamics is a plus) Excellent communication and stakeholder management skills. Problem-solving mindset with a focus on RCA and process optimization. Ability to handle escalations and deliver solutions within strict timelines. Role Deliverables Order Processing: Manage order flow from multiple channels such as e-commerce platforms, modern trade, general trade, and retail stores. Ensure accuracy in order capture, confirmation, and invoicing. Order Prioritization And Fulfillment Analyze order trends to prioritize high-value or time-sensitive orders. Coordinate with logistics and warehouse teams to ensure timely delivery. Escalation Management Address escalations from channel partners related to delays, discrepancies, or damaged products. Investigate root causes and resolve issues within committed timelines to maintain customer satisfaction. Inventory Coordination Work closely with demand planning and inventory teams to ensure stock availability and reduce order cancellations. Process Optimization Identify bottlenecks in the order management process and propose solutions to improve efficiency. Regularly review KPIs such as order-to-delivery time, order fulfillment rate (fill rate), and customer satisfaction. System Maintenance And Reporting Monitor and maintain order management systems (OMS/ERP). Generate periodic reports to track performance and suggest actionable insights to management. Stakeholder Collaboration Maintain continuous communication with KAMs and Modern Trade partners to address their queries, understand specific needs, and manage escalations efficiently. Work closely with warehouse and logistics teams to optimize order processing and delivery timelines. Reporting Relationships Reporting To: Asst. Manager (Order Management) Role Specifications Educational Qualifications: Min. Graduate in any stream Experience Required 1 to 5 Years of Experience About SUGAR Over the past 7 years, SUGAR has scaled to become one of the fastest-growing and most storied digitally- native brands. This has been built on the back of hard work, uncapped ambition and relentless execution. As the company makes its journey from being a successful DTC startup to a multi-brand beauty and personal care conglomerate, this is an opportunity to learn from and help shape a bunch of passionate individuals who are looking to make this dream a reality. Skills: analytical skills,communication skills,communication,problem-solving skills,erp systems,wms/erp,ms excel,stakeholder management,process optimization,oms,order management
Role Expectations Operate Shopify, Google Merchant Center, and Meta Commerce Manager efficiently. Ensure all content reflects brand tone, is grammatically correct, and is visually consistent. Meet all content publishing, campaign setup, and reporting deadlines without delays. Maintain consistent daily communication with marketing agency, influencers, and internal teams. Double-check all live content for errors (pricing, links, layout). Use sales data and campaign performance to make informed content and promotional decisions. Identify workflow gaps, suggest improvements, and escalate issues as needed. Key Deliverables Maintain an accurate and optimized Shopify storefront. Ensure Google and Meta product feeds are updated and error-free. Plan, set up, and maintain on-site marketing offers and campaigns. Submit daily sales performance reports. Manage influencer campaigns and content trackers. Oversee product reviews and user-generated content on product pages. Monitor inventory levels of promotional products and coordinate restocking. Work Experience 1–3 years of hands-on experience in e-commerce, digital marketing, or online merchandising. Proven track record of managing Shopify storefronts, including catalog and content updates. Familiarity with Google Shopping and Meta (Facebook/Instagram) product feeds is preferred. Platform & Tool Proficiency Required Shopify Admin (product catalog, collections, menus, pages, metafields) Google Sheets / Microsoft Excel (daily sales reporting & inventory tracking) Google Merchant Center (feed setup and maintenance) Meta Commerce Manager / Facebook Catalog Preferred Basic HTML or Shopify Liquid (for minor content edits) Canva or Photoshop (for light image/banner editing) UGC/Review tools: Judge.me Email marketing tools: WebEngage, Mailchimp (for product or campaign coordination) Soft Skills Excellent written and verbal communication Detail-oriented with a proactive mindset Strong organizational skills and ability to prioritize tasks Comfortable working across teams and coordinating with external agencies or influencers Education (Optional) Preferred: Bachelor’s degree in Marketing, E-commerce, Business Administration, or a related field Equivalent experience and demonstrated skill set are equally valued Skills: google sheets,photoshop,shopify,canva,shopify liquid,html,microsoft excel,email marketing,digital marketing,google merchant center,meta commerce manager
Role Titel: KAM, Online Partner Portals Business This role will manage and lead the Online Marketplaces for the Partner Portals (PP) Business for SUGAR Cosmetics/SUGAR POP. Role Expectation Manage the end-to-end online marketplaces as a custodian of SUGAR/SUGAR POP brands Drive e-commerce sales, revenue, and market share within the BPC category on these marketplaces while maintaining complete control of the portal-level P&L and, thus, on-platform expenses. Demonstrate Strategic thinking to drive the proper avenues of business growth Lead the foundational work on Assortment planning -selection of the right SKUs, portfolio management, revenue management, listing negotiation and execution E-Content execution: Contribute towards ensuring practical and high conversion visibility call-outs, design, and end to e-content execution, including creatives, PDP content, and digital & social content e-Shopper journey understanding: Develop a deep understanding of the shopper journey in the online environment- what do consumers buy, how they buy, where they click, how they convert Search Optimization and performance marketing - work with agency partners to create a detailed search optimization and display performance marketing plan to consistently improve ROAS and build an optimum marketing efficiency for all assets and marketing spend buckets Pricing and promotion planning & execution: Propose and close an SKU-level detailed pricing and promotion plan with the PP Head for the year and month. Understand and execute brand guardrails on offers and prices. Execute pricing, promotion, and deals to ensure optimum price execution as per the brand guardrails Represent the brands SUGAR and SUGAR POP and plan, charter, execute and track the Joint Business Planning for the brands with online portals If given a B2C/SOR model to handle, manage the VLPL marketplaces account on the portal- including understanding and downloading all reports, inventory management, shipment creation, reconciling inventory and payment reports, and negotiating and highlighting in case of gap. Inventory and payments management- manage the entire ownership of inventory and payment collections P&L Management- manage the entire budget and the cost of doing business on marketplaces (all shipping and commission-related expenses), packaging expenses, pricing and promotion budgets, performance marketing budgets, etc., to drive P&L adherence at all times Internal selling- Occasionally, be the proposer and initiator for internally discussing and closing ideas that may drive growth for the account Data, reports and presentations- Actively analyze and publish data related to the account during all monthly meetings and deadlines, including presentations for the management Online Events and New Launches- represent SUGAR & Quench in the best manner possible during e-commerce online events and drive all new launches to 100% execution during launch months External selling- prepare, plan and sell the various ideas and levers of growth Execute the winning strategy for New Launches (NPD) growth on the online partner portal Oversee cash (collections) from the given online partner portals Reporting Relationship The role will sit within the “Partner Portals” – online marketplaces team directly reporting to the Partner Portals (Ecommerce marketplaces) Lead. Mandatory Qualifications And Experience At least 2-4 years’ experience in managing as KAM for online business of a brand OR having worked with a relevant ecommerce portal handling relevant brands within the BPC category (Nykaa, Amazon, Flipkart, Myntra, Tira, Zepto, Blinkit, Swiggy) At least 2 years of complete P&L ownership role e-commerce platform Strong analytical and negotiation skills Understanding of online performance marketing is a must About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Skills: e-content execution,performance marketing,pricing and promotion planning,p&l management,negotiation skills,data analysis,e-commerce,portals,inventory management,e-commerce sales,search optimization,assortment planning
Role Title: Regional Sales Manager Role Responsibilities: o Sales Strategy & Revenue Growth which includes development and execution of regional sales plans to achieve revenue targets. o Analyze market trends, competitor activities, and consumer preferences to adjust strategies. o Distribution & Retail Management o Track sales performance, inventory levels, and market feedback. o Prepare regular reports on regional sales metrics, challenges, and growth opportunities. o Work closely with supply chain, product development, and HQ teams to align strategies. Mandatory Experience: 10+ Years of Experince in FMCG background. About SUGAR Cosmetics ( www.sugarcosmetics.com ): SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country.
Role Title: Regional Sales Manager Role Responsibilities Sales Strategy & Revenue Growth which includes development and execution of regional sales plans to achieve revenue targets. Analyze market trends, competitor activities, and consumer preferences to adjust strategies. Distribution & Retail Management Track sales performance, inventory levels, and market feedback. Prepare regular reports on regional sales metrics, challenges, and growth opportunities. Work closely with supply chain, product development, and HQ teams to align strategies. Mandatory Experience 10+ Years of Experince in FMCG background. About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Skills: market analysis,retail management,sales strategy,collaboration,distribution management,inventory management,revenue,revenue growth,retail,report preparation,sales,sales performance tracking
Role Title: Customer Delight Team Role Expectations Act as a point of contact for customers across email, chat, and calls. Ensure exceptional customer service standards are met consistently. Demonstrate ownership of queries by resolving them end-to-end with accuracy and empathy. Coordinate with internal departments (Logistics, Tech, Marketing, and Warehousing) for query resolution. Maintain a customer-first attitude in a fast-paced, digital-first environment. Willingness to work in rotational shifts, including weekends. Role Deliverables Timely response and resolution of customer queries within defined SLAs. Clear and professional communication across all support platforms. Identification and escalation of critical or recurring issues to relevant departments. Support in refining SOPs and documenting best practices. Contribute to improved CSAT scores by delivering consistent and delightful customer interactions. Provide regular updates to the team on support trends and feedback. Help maintain SLAs (response and resolution times) across all platforms. Take ownership of customer issues and follow problems through to resolution. Excellent problem-solving skills and the ability to handle pressure situations with empathy. Reporting Relationships Reports to: Customer Experience Manager Educational Qualifications Graduate in any discipline (preferred: Commerce, Business Administration, or related fields). Experience Required 1–3 years of experience in customer service/support, preferably in e-commerce, retail,or cosmetics/beauty industry. Strong command over written and verbal communication (English required, Hindi proficiency preferred). Experience in using CRM platforms such as Freshdesk, Shopify, Uniware, Clickpost or similar tools. Prior exposure to order, returns, refund, or courier coordination processes is a plus. About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Skills: crm platforms,empathy,problem-solving,coordination,customer,platforms,customer service,communication
Role Title: Data Analyst Role Expectations Build and automate robust data pipelines using Python and pandas Manage, analyse, and visualize data leveraging AWS services (S3, Redshift, Lambda, etc.) Create dashboards and insightful visualizations using tools like AWS QuickSight and other visualization tools Develop and maintain internal tools and dashboards using Python frameworks (preferably Django or Dash) Write advanced SQL queries and create reports, alongside utilizing advanced Excel functionalities Design and deliver actionable business insights through analytics and visualization tools Collaborate with business, marketing, and tech teams to support data-driven decision - making Operate and automate tasks efficiently in Linux environments Role Deliverables End-to-end automation of data pipelines for business processes Creation of dashboards and insightful visualizations to support decision-making Creation and maintenance of interactive dashboards and reporting solutions Timely delivery of data analysis to solve key business challenges Automated data workflows and tools that enhance team efficiency Development and deployment of scalable analytics solutions in a high-growth D2C environment Documentation and knowledge-sharing of automation best practices within the team Reporting Relationships Reporting To: BI Manager Role Specifications Strong hands-on skills in Python (especially for automation; pandas required) Advanced SQL expertise (Redshift or major RDBMS) and proficiency in Excel Experience with AWS cloud services for data workflows Proficiency in creating dashboards and data visualizations using tools such as AWS QuickSight, Power BI, Tableau, etc. Comfort working in Linux environments (bash, cron jobs, scripting, etc.) Familiarity with Django or willingness to learn quickly Experience building data visualizations and using tools such as AWS QuickSight, Power BI,or Tableau Demonstrated ability to build full data pipelines from scratch, including deployment Excellent logic, problem-solving, and communication skills Previous experience in e-commerce, D2C, or retail analytics is a plus Educational Qualifications Graduate or Master’s degree in Statistics, Mathematics, Computer Science, Engineering or a related field Post Graduation Diploma in Data Science or equivalent in Python preferred AWS Certified Cloud Practitioner is preferred Experience Required 2–5 years of hands-on experience in data analytics, automation, or a similar role Prior experience working in high-growth, fast-paced environments such as e-commerce,D2C, or retail analytics preferred. Tool Expected: AWS, Linux, Python including Pandas, MySQL, AWS Redshift, Django, Process automation and any BI tool. About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Skills: power bi,dash,analytics,data,tableau,pandas,excel,sql,aws quicksight,django,linux,python,aws
Role Description Designation: MIS- Assistant Manager Key Responsibility Maintaining data masters, records and trackers as per the operational processes. Example of data masters include and not limited to - Store, Manpower, Distributor, SKU etc. Example of data records include and not limited to – primary, secondary and tertiary sales, stock, PJP, collection, target achievement, incentive etc. Example of tracker include and not limited to - manpower cost, discount claims, P&L costs etc. Working cross functionally with teams like accounts, warehouse, marketing, planning, projects for data operations and ensure smooth operations and project execution. Visualizing data as per the management needs and publishing reports. Creating Flag off methodology and flagging off deviations and discrepancy in execution, target achievements and project timelines by analyzing data, commitments and past trends. Updating and improving data collection, cleaning, recording and publishing process to ensure the scalability and replicability of data operations and processes. Managing and monitoring team performance and ensuring teams internal process are followed as per the SOPs and deadlines. Key Skills Microsoft excel - level – Expertise Power BI or google studio or tableau – level – proficient(optional) MIS Business Intelligence Preferred Skills Cross functional working SFA DMS Backend operations CRM Backend operations DMS Backend Operations Data Visualization. Role Specifications Educational Qualifications: Graduate / MBA Experience Required: Minimum 4-5 years in relevant industry / category Location: Mumbai HO About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Why build SUGAR for Your Career? At SUGAR, we don’t just chase success—we redefine it. Our culture is powered by four core values that fuel our ambition, drive efficiency, and foster a workplace where creativity thrives. HUNGER: We’re on a mission to build India’s next iconic beauty unicorn. Every innovation, every breakthrough pushes industry boundaries—because good enough is never enough. HUSTLE: Smart, sustainable growth is our game. With 2.2X revenue for every $1 of funding, we prove that agility and ambition can go hand in hand. SUGAR prides itself on maximizing outcomes with minimal resources, generating significant revenue relative to its funding. HUMILITY: SUGAR believes in a culture of continuous learning and openness to feedback. Stay ahead by learning from both—constantly evolving, always staying grounded. HUMOR: The road to innovation is paved with experiments; maintaining a positive outlook and resilience in the face of challenges. We tackle challenges with grit, laughter, and the confidence to turn setbacks into comebacks. Join us if you’re ready to think bigger, move faster, and leave your mark on the future of beauty. Skills: cross functional working,dms backend operations,data visualization,sfa dms backend operations,mis,business intelligence,google studio,tableau,power bi,customer relationship management (crm),crm backend operations,data analytics,microsoft excel,data operations
You should have strong analytical and problem-solving skills to excel in this role. Proficiency in MS Excel and experience with OMS/ERP systems, particularly Microsoft Dynamics, would be advantageous. Excellent communication and stakeholder management skills are also essential for success. In this role, you will need to adopt a problem-solving mindset with a focus on Root Cause Analysis (RCA) and process optimization. You should be capable of handling escalations efficiently and delivering solutions within strict timelines. Your responsibilities will include managing order flow from various channels such as e-commerce platforms, modern trade, general trade, and retail stores. It will be crucial to ensure accuracy in order capture, confirmation, and invoicing. Analyzing order trends to prioritize high-value or time-sensitive orders, coordinating with logistics and warehouse teams for timely delivery, and addressing escalations from channel partners will be part of your role. You will investigate root causes of issues and resolve them promptly to maintain customer satisfaction. Collaboration with demand planning and inventory teams to ensure stock availability, identifying bottlenecks in the order management process for efficiency improvements, and monitoring order management systems (OMS/ERP) will be essential tasks. Generating reports to track performance and providing actionable insights to management will also be a key responsibility. Maintaining continuous communication with Key Account Managers (KAMs) and Modern Trade partners, as well as collaborating with warehouse and logistics teams for optimized order processing and delivery timelines, are important aspects of this role. As the Reporting To: Asst. Manager (Order Management), you should have a minimum educational qualification of a graduate in any stream and possess 1 to 5 years of relevant experience. About SUGAR: SUGAR has experienced significant growth over the past 7 years, establishing itself as one of the fastest-growing digitally-native brands. The company's journey from a successful DTC startup to a multi-brand beauty and personal care conglomerate presents an exciting opportunity to work with passionate individuals striving to turn this vision into reality.,
Key Responsibilities Manage revenue recognition for modern trade customers in line with company policies. Carry out reconciliation with customers to ensure accuracy of sales, claims, and collections. Process and validate customer claims (discounts, rebates, schemes) with proper documentation. Ensure timely collection of receivables from modern trade accounts and follow up on overdue balances. Track and monitor trade spends vs. provisions to highlight variances and ensure accuracy in booking. Support in month-end closing activities, including accruals, provisions, and reporting. Collaborate with Sales, Supply Chain, and Customer Service teams to resolve disputes and improve process efficiency. Prepare periodic MIS reports and dashboards related to revenue, claims, collections, and trade spends. Ensure compliance with internal controls, company policies, and audit requirements. Skills & Qualifications Graduate / Postgraduate in Commerce, Finance, or equivalent professional qualification. 3–6 years of experience in Sales Finance / Commercial Finance, preferably in FMCG or Consumer Goods sector. Strong knowledge of accounting principles, revenue recognition, and trade spends management. Proficiency in MS Excel (Pivot Tables, VLOOKUP, data analysis); exposure to Dynamics 365/ERP preferred. Strong analytical and problem-solving skills with attention to detail. Skills: revenue recognition,accounts receivable,commercial accounts,sales finance
Role Title: Content Marketing Executive Role Expectations: Content Creation Copy Writing Campaign Management Influencer Management Exceptional Writing Abilities Analytical Aptitude Role Deliverables: Developing content strategies for diverse social media platforms (Instagram, YouTube, LinkedIn, Twitter, Threads, WhatsApp, Facebook). Achieving platform-specific targets and generating monthly/quarterly performance reports. Managing copy requirements all internal verticals – Ecomm, Website, product development, scriptwriting. Nomenclature for product development Conducting thorough brand-competition analyses. Executing cross-channel campaigns seamlessly. Producing in-house content through effective shooting. Showcasing compelling writing skills. Facilitating brand collaborations. Managing influencer relationships from initial approach to payment. Collaborating with different teams to create synergies. Role Specifications: Educational Qualifications: Bachelor’s Degree+ Experience Required: 1-3 years About SUGAR Cosmetics ( www.sugarcosmetics.com ): SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Our Website: https://in.sugarcosmetics.com/ Social Media Page Links: Instagram: https://www.instagram.com/trysugar/ Youtube: https://www.youtube.com/channelUCKVqnev2idvmUNKc2b91B8g Facebook: https://www.facebook.com/trySUGAR/ Twitter: https://twitter.com/trysugar LinkedIn: https://www.linkedin.com/company/sugar-cosmetics
Role Title: Content Marketing Executive Role Expectations Content Creation Copy Writing Campaign Management Influencer Management Exceptional Writing Abilities Analytical Aptitude Role Deliverables Developing content strategies for diverse social media platforms (Instagram, YouTube, LinkedIn, Twitter, Threads, WhatsApp, Facebook). Achieving platform-specific targets and generating monthly/quarterly performance reports. Managing copy requirements all internal verticals – Ecomm, Website, product development, scriptwriting. Nomenclature for product development Conducting thorough brand-competition analyses. Executing cross-channel campaigns seamlessly. Producing in-house content through effective shooting. Showcasing compelling writing skills. Facilitating brand collaborations. Managing influencer relationships from initial approach to payment. Collaborating with different teams to create synergies. Role Specifications Educational Qualifications: Bachelor’s Degree+ Experience Required: 1-3 years About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is rapidly scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching the doorstep of every makeup user in the country. Our Website: https://in.sugarcosmetics.com/ Social Media Page Links Instagram: https://www.instagram.com/trysugar/ Youtube: https://www.youtube.com/channelUCKVqnev2idvmUNKc2b91B8g Facebook: https://www.facebook.com/trySUGAR/ Twitter: https://twitter.com/trysugar LinkedIn: https://www.linkedin.com/company/sugar-cosmetics Skills: social media marketing,copywriting,content creation,campaign management
Job Description This role entails managing the P&L and heading all brand management activities for assigned product categories. The Brand Manager will be responsible for developing and executing comprehensive brand strategies, driving product innovation, managing marketing campaigns, and ensuring brand growth across all touchpoints. Key Responsibilities Strategic Brand Management Develop and implement comprehensive brand strategies aligned with company objectives Manage complete P&L responsibility for assigned product categories/brands Conduct market analysis, consumer insights research, and competitive intelligence Define brand positioning, messaging, and value propositions for target demographics Drive brand architecture and portfolio optimization initiatives Product Development & Innovation Lead new product development from concept to launch, driving the new product contribution across channels. Stay informed about industry trends and emerging technologies Collaborate with Product/R&D teams to conceptualize and develop innovative product ideas based on market trends and consumer needs, and ensure timely & successful product launches Manage product lifecycle including packaging, pricing, and positioning strategies Work closely with supply chain and operations teams for seamless product delivery Evaluate and enhance existing product offerings to keep up with the evolving consumer needs and competition offerings Marketing Campaign Management & Media Management Plan and execute integrated marketing campaigns across digital and traditional channels Develop creative briefs and work with internal teams & agencies to create compelling brand content Oversee the development of high-impact storytelling and content creation for various channels. Manage influencer partnerships and celebrity collaborations Align influencer marketing, PR, and SEO efforts to maximize impactful brand reach and quality impressions. Oversee brand communications across social media, PR, and advertising platforms Supervise the creation of press releases, newsletters, website content, and other communication materials. Lead media planning, buying, tracking and impact measurement across all touchpoints Collaborate with media agencies & internal teams to optimize spend and performance to deliver on key metrics Omnichannel Strategy & Execution Develop and execute brand strategies for both digital platforms and traditional channels Analyze consumer behavior across online and offline touchpoints and implement data-driven marketing strategies Work closely with sales teams to ensure brand objectives align with commercial goals Collaborate with performance marketing teams to optimize digital campaign Work closely with retail and trade marketing teams for offline brand experiences and visibility Manage brand presence across social commerce platforms Analytics & Performance Management Monitor brand performance metrics including market share, brand health indicators and offtake performance metrics across channels Analyze ROI on marketing investments and optimize budget allocation Generate regular reports on brand performance for senior leadership Use consumer insights and market research to guide strategic decisions Core Competencies Proven track record of leading brand strategy and marketing initiatives in a fast-paced environment. Strong analytical mindset with expertise in market research, consumer insights, and brand performance tracking. Hands-on experience with digital marketing, influencer partnerships, PR, and SEO. Demonstrated experience in driving sales/offtake growths on plans, managing P&L and delivering business results Excellent project management and cross-functional leadership skills to handle multiple initiatives simultaneously. Deep understanding of Indian consumer behavior, especially Gen Z and millennial demographics Proficiency in digital marketing, social media, and e-commerce strategies Expertise in media planning, buying, and performance tracking across digital and traditional channels Technical Skills Advanced proficiency in Excel, PowerPoint, and analytical tools Experience with market research tools and consumer insights platforms Knowledge of digital analytics tools (Google Analytics, social media analytics) Understanding of traditional media metrics (GRP, reach, frequency etc) and digital metrics (CPM, CPC, CTR etc) Familiarity with e-commerce platforms, performance marketing metrics and AI platforms Personal Attributes Strong communication and presentation skills Creative mindset with attention to detail Ability to work in fast-paced, dynamic environment First principle thinking and strong problem-solving, decision-making, and stakeholder management capabilities. Leadership qualities with ability to influence without authority Passion for beauty industry and understanding of beauty trends Mandatory Qualifications And Experience 5-7 years of overall experience MBA in Marketing from premier business school (IIM/ISB/XLRI/FMS or equivalent) Experience in FMCG, beauty, personal care, or lifestyle brands preferred Prior experience in cosmetics/beauty industry will be an added advantage About SUGAR Cosmetics (www.sugarcosmetics.com) SUGAR Cosmetics, a cult favorite amongst Gen Z and millennials, is one of the fastest-growing premium beauty brands in India. With its clutter-breaking persona, signature low-poly packaging and chart-topping products, SUGAR is the makeup of choice for bold, independent women who refuse to be stereotyped into roles. Crafted in state-of-the-art facilities across Germany, Italy, India, USA and Korea, the brand ships its bestselling products in Lips, Eyes, Face, Nails & Skin categories across the world. With a cruelty-free range that is high on style and higher on performance, the brand is obsessed with crafting products that are a perfect match for every Indian skin tone across seasons and around the calendar. Backed by the trust of marquee investors and the love of millions of makeup enthusiasts, SUGAR Cosmetics is scaling its physical presence with 50,000+ retail touchpoints across 550+ cities and a mission of reaching doorstep of every makeup user in India. Our Website: https://in.sugarcosmetics.com/ Social Media Page Links Instagram: https://www.instagram.com/trysugar/ YouTube: https://www.youtube.com/channelUCKVqnev2idvmUNKc2b91B8g Facebook: https://www.facebook.com/trySUGAR/ Twitter: https://twitter.com/trysugar LinkedIn: https://www.linkedin.com/company/sugar-cosmetics News Pieces https://www.entrepreneur.com/en-in/entrepreneurs/the-dynamic-duo-vineeta-singh-and-kaushik-mukherjee/471857 https://retail.economictimes.indiatimes.com/news/health-and-beauty/cosmetics-and-fragrances/kareena-kapoor-khan-sugar-cosmetics-parent-form-jv-to-sell-korean-products/104386360 Skills: brand management,omnichannel marketing,online media management