Billing Manager

Role & responsibilities

To supervise all billing transactions on a day to day basis, monitor the correct processing of bill to patients and resolve/convince patients for any queries related to billing process or department.

• Reconciliation of cash and cheque transactions
• Receiving the outstanding payment report and following it up with concern departments and stakeholders
• Analysis of refund cases and giving necessary approvals
• Team meeting with IP billing and emergency on a daily basis
• Making floor visits along with Medical Transcriptionist.
• Handling grievances of patients and resolving them in a timely manner
• Imparting software training to team and new joiner.
• Attending to queries and grievances of team and conducting team meeting regularly for smooth functioning of department
• Preparation of MIS on a monthly basis
• Visiting doctor payments on a weekly basis
• Assuring timely payment to doctor references.
• Escalating billing issues to Accounts head and to the management
• Monitoring the billing transactions and activities at the billing desk
• Resolving queries related to any process of billing
• Assuring the clearance of all outstanding payments
• Checking the record maintenance of patient data
• Monitoring the proper handling of cash
• Resolving cash discrepancies arising on a day to day basis
• Auditing of concessions, cash statements and patient