Benchmarking Analyst

About the Role Benchmarking Analyst / Consultant:

As a Benchmarking Analyst at T-Systems, you will work in a Global team, based out of Bangalore / Pune in India. In this role, you will be primarily responsible in determining market and reference prices for IT sales projects, IT Services and Portfolio development, understand and provide market price data from internal and external data sources, assess the solution, work with internal stakeholders and external stakeholders across departments in various projects. You will work in a team of Analysts, maintain data sources, support deal teams, advise on results, and reference models relevant to the assessment of projects and strategic decisions. Additionally, you will advise the Sales team on Benchmark clauses as a part of contract negotiations, provide support in risk assessment and formulations and support in similar Benchmarking exercises.

Your responsibilities:

- Support Portfolio Units and International customer-oriented contract Benchmarks with account teams and external benchmark providers

- Work with the account teams, lead and support internal Cost, Price, KPIs and other performance benchmark projects to evaluate the competitiveness of the organization Portfolio

- Conduct benchmarking studies spanning cost, price, performance with detailed understanding of various effectiveness and efficiency KPIs as well as different IT database sources, metrics, calculations etc.

- Advise the deal teams to implement fair customer contract benchmark clauses and to reduce the respective commercial risks for T-Systems

- Collect, maintain and provide relevant market data relating to our IT-Portfolio and advise sales teams

- Maintain, based on previous benchmarks and other market sources, our market price data base to advise sales teams with competitive market prices and price-to-win targets

- Continuous market observation and analysis of price, cost and other performance indicators to provide information to Sales and Portfolio Organization

- Assess proposal solution and recommend actionable insights in a deal

- Collaborate with internal and Global sales and portfolio delivery organization to optimize service and cost structure

- Work closely with various benchmark providers, sourcing advisors and market analysts

Your Background:

- Successfully completed college/ universities degree preferably with a Technical and / or business background, preferably with experience in sales and pre-sales solution organizations

6+ years of work experience

- Proficient in English and excellent communication skills both verbal and written (proficiency in Germany is an advantage but not a requirement)

Preferred experience and expertise

- Extensive hands-on experience with emerging technologies and innovative service offerings, driving business transformation and competitive advantage

- Proven expertise in conducting comprehensive benchmark studies, including price, cost, performance, overhead, and KPI benchmarking to inform strategic decisions

- Practical and successful track record in negotiating complex contracts with customers, ensuring mutually beneficial agreements aligned with business goals

- Deep understanding of IT pricing driversboth hard (e.g., contract terms, service scope, SLAs) and soft factors (e.g., industry trends, competitor landscape, regional market dynamics, and purchasing power)

- Strong capability in deal solution design, integrating technical and commercial considerations to create compelling offers

- Broad technical knowledge in key IT domains such as applications, cloud architectures, hybrid and multi-cloud environments, including their management and operational challenges

- In-depth familiarity with leading technology partners and ecosystems, including VMware, SAP, Microsoft, Amazon Web Services (AWS), ServiceNow, and Google Cloud Platform (GCP)

- Several years of experience in crafting value-driven pricing strategies and developing flexible pricing models tailored to customer segments and market conditions

- Expertise in defining and standardizing competitive IT portfolio products and services to enhance market positioning and simplify customer choices

- Hands-on involvement with Generative AI tools and projects, leveraging AI capabilities for innovation, automation, and enhanced customer solutions