Barista Sales Boy

Key Responsibilities:

Customer Service & Communication:

• Greet and engage with customers professionally.
• Take and serve coffee/beverage orders accurately and efficiently.
• Handle customer queries and complaints with courtesy and patience.
• Communicate effectively with team members and stakeholders to ensure smooth store operations.

Barista & Food Preparation Duties:

• Prepare a variety of coffee and food items to company standards.
• Ensure food safety and hygiene standards are maintained at all times.
• Follow FIFO (First In, First Out) procedures for stock rotation.

Store Management:

• Manage stock and inventory efficiently to prevent shortages or overstocking.
• Be ready to take charge of the store operations independently when needed.
• Assist with daily opening, closing, and shift handover responsibilities. Maintain a clean, organized, and welcoming store environment.

Candidate Profile:

• Must have 2-6 years of experience in the coffee chain or food service industry.
• Physically fit Possesses a food industry certification.
• Strong verbal and written communication skills.
• Hardworking, honest, and self-aware with a customer-centric attitude.
• Demonstrates excellent time management and a respectful, team-oriented approach.

Other Requirements:

• Must be flexible to work shifts or take over duties during emergencies or staff leaves.
• Should possess a positive attitude towards learning and growing with the business.